AI
UK
US English

7 Enquiries, Advice and Guidance Adviser - Further Education Admissions CV Templates with Example

By Ria · Last Updated On 20 October 2026
View in Editor
Generate a Free CV Like This
CV example — page 1
Generate a Free CV Like ThisView This CV in EditorView in Editor

This guide shows you how to create an Enquiries, Advice and Guidance Adviser - Further Education Admissions CV that is clear and focused. It explains how to present relevant evidence so readers can quickly understand your work with prospective learners.

For this role, your CV should make guidance on courses, admissions steps and fees easy to find. It can also show how you handle enquiries across in-person, telephone and online services, keep accurate records, and work with colleagues to follow up applicant questions.

Explore the example presented in 7 layouts, compare the PNG image previews, and open an example in the editor to customise it. The guidance also covers ATS readability, useful CV sections and terms such as Enquiries, Advice and Guidance, applicant journey support, Microsoft Office and database record-keeping.

What Makes a Great Enquiries, Advice and Guidance Adviser - Further Education Admissions CV in 2026

A strong CV makes learner guidance, admissions support and customer service easy to scan. Use clear experience bullets to show how you answer enquiries, keep records accurate and help applicants move through the process.

Include relevant terms such as course and fee guidance, admissions follow-up, database record-keeping and Microsoft Office. Add figures only when you can support them with evidence.

Note: CV examples are for educational purposes only. Use only information that accurately reflects your experience and qualifications. References to real organisations do not imply affiliation or endorsement.

#1 Plain Two Column Format CV Example

Plain Two Column Format places CV information in two parallel columns, a practical choice when readers need to move between work history and supporting sections.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

CV Snapshot

  • 11 years’ experience in further education, vocational training and community services
  • Admissions and guidance work across in-person, telephone and online channels
  • BA (Hons) Business and Customer Management, University of Brighton
  • Safeguarding, data protection and Microsoft 365 training

Why This Format Works

  • Two columns separate career history from supporting sections for a clear review path.
  • Shorter supporting sections remain easy to locate beside a detailed career history.
  • Parallel content areas help reviewers compare experience and skills within the same CV.

Best For

  • CVs with several distinct sections
  • Detailed work histories with supporting records
  • Readers who prefer parallel content areas
  • Education and credentials alongside career details
  • Text-led CVs without a photograph

CV Keywords

  • High-volume customer service
  • Further education admissions
  • Enquiries, Advice and Guidance
  • Guides prospective students across a varied vocational and academic course portfolio, explaining admissions steps, course choices, entry information and fees
  • Applicant journey support
  • through in-person, telephone and online enquiries
  • explaining admissions steps, course choices, entry information and fees
  • Microsoft Office
  • using the college database to log enquiries, maintain accurate records
  • Supports applicants from initial contact through application follow-up
  • Coordinates with teaching, admissions and student services teams to resolve complex questions and provide consistent information
  • Uses Microsoft Office reports and shared tracking records to organise a busy enquiry workload, monitor deadlines
  • Deadline management
  • Represents the college at open days and recruitment events
  • Delivered front-line support to prospective and current learners, answering high volumes of questions at reception, by phone and through online channels
See all keywords
 

#2 Simple One Column Format CV Example

Simple One Column Format keeps all CV sections in one vertical sequence, giving readers a direct route through career history and supporting details.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • A single vertical sequence lets reviewers follow employment dates from one role to the next.
  • Full-width text gives detailed experience bullets room for complete, readable wording.
  • Education and credentials follow the same clear section order as career history.

Best For

  • CVs with a straightforward reading order
  • Chronological employment histories
  • Detailed experience bullets
  • Text-led applications
  • Documents with clearly named sections
 

#3 Clean Two Column Sidebar Format CV Example

Clean Two Column Sidebar Format uses two body columns to keep different CV sections accessible without forcing a single vertical sequence.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • Parallel content areas distinguish the career record from additional CV sections.
  • Reviewers can move between skills and employment history without losing the section order.
  • The structure accommodates education and credentials alongside a detailed work record.

Best For

  • CVs needing two content areas
  • Work histories with supporting details
  • Readers who prefer a compact structure
  • Skills and education alongside employment records
  • Text-focused applications
 

#4 Two Column Format CV Example

Two Column Format puts the CV body into parallel content areas, which suits documents that need a clear division between career history and supporting details.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • Two columns give experience and supporting sections distinct places in the overall structure.
  • Related CV sections are easy to find without reading every employment bullet first.
  • Career progression remains visible while skills and education occupy their own content area.

Best For

  • CVs balancing experience and supporting sections
  • Readers who want parallel content areas
  • Employment histories with several roles
  • Education and skills within a compact structure
  • Applications needing clear section separation
 
 

#5 Photo Header Two Column Format CV Example

Photo Header Two Column Format pairs a header photo with two body columns, offering a visible profile element while keeping CV sections in separate areas.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • The header photo adds a personal visual element before the two-column CV body.
  • Separate content areas let reviewers move between career history and supporting sections.
  • Education and skills can be reviewed alongside the employment record, not only after it.

Best For

  • CVs where a header photo is wanted
  • Readers who value a visual profile element
  • Employment histories with supporting sections
  • CVs combining education and work history
  • Documents needing distinct content areas
 

#6 Coloured Two Column Format CV Example

Coloured Two Column Format presents CV sections across two columns, a useful option for readers who prefer parallel content areas over one long sequence.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • Two columns give career history and supporting details separate areas for review.
  • Reviewers can locate education and credentials without following one long vertical sequence.
  • The layout keeps skills and employment information within the same overall view.

Best For

  • CVs with distinct content sections
  • Readers who prefer parallel reading areas
  • Detailed work history with extra sections
  • Education and credentials beside career details
  • Text-led CVs without a photo
 

#7 Stylish Two Column Designer Format CV Example

Stylish Two Column Designer Format arranges the CV across two columns, helping readers navigate work history and supporting content in distinct areas.

 
CV example — page 1   CV example — page 2
Generate a Free CV Like This

Why This Format Works

  • The two-column structure gives work history and supporting content separate reading areas.
  • Reviewers can check skills and education without losing sight of career progression.
  • Distinct sections help readers find key parts of the CV in a focused review.

Best For

  • CVs with several content categories
  • Employment details alongside supporting sections
  • Readers who prefer a two-part page structure
  • Career histories with education and credentials
  • Text-led CVs without a photograph
 
 

Why Build Your Enquiries, Advice and Guidance Adviser CV with ResumeInMinutes

ResumeInMinutes helps you organise admissions experience, skills and education in a clear CV. Compare PNG image previews, then open an example in the editor to customise its content and layout.

  • Different CV layouts
  • Clear, readable section structure
  • Space for role-specific keywords
  • Organised skills and experience
  • PNG image previews
  • CV customisation in the editor

Choose the format that makes your experience easiest to follow. Keep the focus on clear learner guidance, accurate information, prompt follow-up and effective work with admissions teams.

 

See Also

 

Frequently Asked Questions

Are these Enquiries, Advice and Guidance Adviser CV templates ATS-friendly?

The examples use clear headings and sections that are easy to scan. Add relevant terms naturally, such as further education admissions, course and fee guidance, applicant follow-up, Microsoft Office and database record-keeping.

Are these separate CV examples or different layouts of one example?

This page shows one role-focused CV example in different layouts. Compare the PNG image previews, then open an example in the editor to customise it.

What should an Enquiries, Advice and Guidance Adviser CV include?

Include a focused summary, relevant experience, education, skills and any relevant training. Show how you guide prospective learners on courses, admissions steps and fees, respond across different channels, maintain records and work with colleagues to follow up enquiries.

Which CV layout works well for further education admissions?

Choose a layout with clear headings and an easy-to-follow order for experience, skills and education. A simple structure helps readers and applicant tracking systems find key details.

How can I show achievements in applicant support?

Use concise bullet points to explain the task, your contribution and the result. Where you have reliable figures, include them to show changes in response times, enquiry volumes or repeat questions.

Should I include a photo on my CV?

For UK applications, a photo is usually not needed. Use the space for relevant experience, skills and evidence of your work instead.

ATS score and CV checks

Generate a Free CV Like ThisView in Editor

ATS Score 100%

How we calculate this score

  • Keywords: 60% of the total. AI extracts keywords from your job description. If you do not provide one, a standard job description for the title matching your CV is used. This is not a match to a specific vacancy.
  • Text-based CV: 20%. The text CV assessed here receives 100 for this part.
  • CV quality: 20%. We start at 100 and subtract points for issues found by our CV checks, down to a minimum of zero.
  • Keyword coverage = round(100 × confirmed matches ÷ total keywords). Exact matches and supported equivalents verified by AI receive full credit; unsupported keywords receive none. Live text checks use the saved equivalents and do not request a new AI review. Without keywords, no overall ATS score is available.
  • Final score = 60% of keyword coverage + 20% of the text score + 20% of the quality score, rounded to a whole number. Without keywords, no overall ATS score is available.

What this score means

Our scores are estimates, not employer ratings. They may contain errors and do not guarantee accurate parsing, a ranking, an interview, or a job. Check your document against the employer’s requirements. You are responsible for relying on this score.

Terms and Conditions

Score weights: Keywords 60% · Text based CV 20% · CV quality 20%

Keyword coverage: 16 of 16 (100%) · CV quality: 100%

CV quality 100% · Weight 20% · Issues (0)

Details
  • ✓Name present: Nia Thomas
  • ✓Email format: nia.thomas@example.com
  • ✓Phone format: 07700 90XXXX
  • ✓Experience 1: Job title: Admissions and Guidance Coordinator
  • ✓Experience 1: Company name: Harbourgate College
  • ✓Experience 1: Work location: Brighton, East Sussex
  • ✓Experience 1: Employment dates: May 2022 - Present
  • ✓Experience 1: Description or achievements: Present
  • ✓Experience 2: Job title: Student Services Adviser
  • ✓Experience 2: Company name: Westmere College
  • ✓Experience 2: Work location: Worthing, West Sussex
  • ✓Experience 2: Employment dates: September 2019 - April 2022
  • ✓Experience 2: Description or achievements: Present
  • ✓Experience 3: Job title: Customer Enquiries Adviser
  • ✓Experience 3: Company name: Meridian Training Partnership
  • ✓Experience 3: Work location: Eastbourne, East Sussex
  • ✓Experience 3: Employment dates: January 2017 - August 2019
  • ✓Experience 3: Description or achievements: Present
  • ✓Experience 4: Job title: Customer Support Assistant
  • ✓Experience 4: Company name: Southdown Leisure Trust
  • ✓Experience 4: Work location: Lewes, East Sussex
  • ✓Experience 4: Employment dates: May 2015 - December 2016
  • ✓Experience 4: Description or achievements: Present
  • ✓No placeholder fields
  • ✓No repeated achievement bullets
  • ✓No empty bullets

No issues found by the current checks.

Text Based CV 100% · Weight 20%

Parsed text
Nia Thomas
Admissions and Guidance Coordinator
07700 90XXXX
niathomas
Brighton, East Sussex, BN1 4GX
nia.thomas@example.com
STRENGTHS
Learner guidance
Explain course and admissions options in clear terms, helping prospective learners make sense of their next steps.
Responsive service
Handle busy enquiry periods across several channels, keeping responses welcoming and useful for each learner.
Accurate records
Check and update enquiry information carefully so admissions colleagues can follow up with a reliable account.
Team coordination
Work with admissions, teaching and support colleagues to resolve questions that cross team boundaries.
Event support
Welcome learners and families at open days, adapting explanations and directing specialist questions to colleagues.
SUMMARY
Enquiries, Advice and Guidance Adviser with 11 years’ experience supporting learners and customers across further education, vocational training and community services. Provide clear course, admissions, fee and application guidance in person, by telephone and online, helping applicants move through each stage with accurate information and timely follow-up. Work closely with admissions, teaching and student services colleagues to resolve queries, maintain reliable records and improve applicant communications. Use Microsoft Office and customer databases to manage busy enquiry workloads and deadlines, and represent education providers at open days and recruitment events. Bring experience of rota-based service, including occasional evening and weekend events, alongside safeguarding awareness and eligibility for an enhanced DBS check.
EXPERIENCE
Admissions and Guidance Coordinator
Harbourgate College
May 2022 - Present
Brighton, East Sussex
Guides prospective students across a varied vocational and academic course portfolio, explaining admissions steps, course choices, entry information and fees through in-person, telephone and online enquiries.
Supports applicants from initial contact through application follow-up, using the college database to log enquiries, maintain accurate records and flag outstanding actions for admissions colleagues.
Coordinates with teaching, admissions and student services teams to resolve complex questions and provide consistent information, helping applicants progress without avoidable delays.
Uses Microsoft Office reports and shared tracking records to organise a busy enquiry workload, monitor deadlines and identify cases needing a timely response.
Represents the college at open days and recruitment events, adapting course information for prospective learners and families and referring specialist questions to the appropriate team.
Provides rota cover across weekday service hours and attends occasional evening and weekend events, maintaining a welcoming standard during peak recruitment periods.
Refined a set of applicant email templates with admissions colleagues, making next steps and required information easier to understand and reducing repeat questions.
Student Services Adviser
Westmere College
September 2019 - April 2022
Worthing, West Sussex
Delivered front-line support to prospective and current learners, answering high volumes of questions at reception, by phone and through online channels.
Explained course availability, application stages and fee information, checking details against approved college records before advising applicants.
Recorded enquiries and follow-up actions in the student database, helping admissions staff keep application information complete and current.
Worked with curriculum and support teams to route enquiries accurately, clarify applicant needs and maintain continuity when cases crossed team boundaries.
Helped prepare open-day materials and welcomed visitors at college events, providing practical course and admissions guidance in a busy setting.
Customer Enquiries Adviser
Meridian Training Partnership
January 2017 - August 2019
Eastbourne, East Sussex
Responded to learner and employer enquiries about vocational programmes, course schedules and application requirements across telephone, email and reception services.
Prioritised incoming cases against service deadlines, updated customer records in a contact database and followed up where course or admissions details needed confirmation.
Used Microsoft Office to prepare routine correspondence and maintain clear enquiry logs, giving colleagues reliable information for applicant follow-through.
Built working relationships with programme administrators and tutors to resolve course queries and direct prospective learners to suitable options.
Customer Support Assistant
Southdown Leisure Trust
May 2015 - December 2016
Lewes, East Sussex
Managed a steady flow of in-person and telephone customer enquiries, explaining services and fees and directing people to the right team.
Maintained accurate bookings and customer information using office software and database records, checking details before confirming arrangements.
Balanced front-desk service with administrative deadlines and supported evening and weekend community events as part of a flexible rota.
SKILLS
Enquiries, Advice and Guidance
High-volume customer service
Further education admissions
Applicant journey support
Database record-keeping
Course and fee guidance
Safeguarding awareness
Online enquiry handling
Workload prioritisation
Deadline management
College event support
Admissions follow-up
Team coordination
Flexible rota cover
Microsoft Office
MY CAREER
11.5Years
Admissions and Guidance Coordinator at Harbourgate College (4.5 Years)
Student Services Adviser at Westmere College (2.7 Years)
Customer Enquiries Adviser at Meridian Training Partnership (2.7 Years)
Customer Support Assistant at Southdown Leisure Trust (1.7 Years)
LEADERSHIP, AWARDS & RECOGNITION
Recognised by Harbourgate College’s admissions team in 2025 for clear and considerate applicant support during a busy open-day programme.
Coached a new student services colleague in 2024 on enquiry recording, database procedures and consistent applicant communications.
EDUCATION
BA (Hons) Business and Customer Management
University of Brighton
2013
Brighton, East Sussex
CERTIFICATIONS
Safeguarding Children and Adults Awareness, East Sussex County Training
2025
Data Protection and Confidentiality in Education, South Coast Learning Hub
2024
Microsoft 365: Word, Excel and Outlook, professional development course
2023
PROFESSIONAL SKILLS
Office Applications: Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Microsoft 365: Microsoft Outlook, Microsoft Teams, Microsoft OneNote
File and Collaboration Tools: Microsoft SharePoint, Microsoft OneDrive, Microsoft Forms
Database Platforms: Microsoft Access, Microsoft SQL Server, MySQL
Web and Data Formats: HTML, CSV, XML
Digital Communication: Microsoft Exchange, SMTP, IMAP
PROFESSIONAL AFFILIATIONS
Member, Association of Colleges, contributing to a professional community focused on further education and college services.
Member, Institute of Customer Service, engaging with professional resources and practice for customer-facing services.
ADDITIONAL INFORMATION
UK right to work.
Eligible for an enhanced Disclosure and Barring Service (DBS) check.

Matched keywords (16)

  • High-volume customer service
  • Further education admissions
  • Enquiries, Advice and GuidanceOriginal keyword in JD: Enquiries, Advice and Guidance (EAG)
  • Guides prospective students across a varied vocational and academic course portfolio, explaining admissions steps, course choices, entry information and feesOriginal keyword in JD: Course and admissions information
  • Applicant journey support
  • through in-person, telephone and online enquiriesOriginal keyword in JD: Face-to-face, telephone and online enquiries
  • explaining admissions steps, course choices, entry information and feesOriginal keyword in JD: Admissions requirements and fee guidance
  • Microsoft Office
  • using the college database to log enquiries, maintain accurate recordsOriginal keyword in JD: Database information management
  • Supports applicants from initial contact through application follow-upOriginal keyword in JD: Applicant enquiry follow-up
  • Coordinates with teaching, admissions and student services teams to resolve complex questions and provide consistent informationOriginal keyword in JD: Internal team coordination
  • Uses Microsoft Office reports and shared tracking records to organise a busy enquiry workload, monitor deadlinesOriginal keyword in JD: Workload organisation and prioritisation
  • Deadline management
  • Represents the college at open days and recruitment eventsOriginal keyword in JD: College event representation
  • Delivered front-line support to prospective and current learners, answering high volumes of questions at reception, by phone and through online channelsOriginal keyword in JD: Responsive student-facing service
  • Provides rota cover across weekday service hours and attends occasional evening and weekend eventsOriginal keyword in JD: Flexible working hours, including occasional evening and weekend events

Missing keywords (0)

No missing keywords.

Disclaimer: All names, images, contact information, employment histories, achievements, security clearances, military credentials, and other qualifications shown in this content are fictional and used for illustrative purposes only. Any resemblance to actual persons, living or deceased, is purely coincidental.

CV and cover letter examples and recommendations in this article reflect general best practices and professional experience and are provided for guidance only. Results may vary based on role, industry, region, and hiring organisation.

Content Accuracy and Verification: To the fullest extent permitted by applicable law, we do not represent or warrant that CV or cover letter guidance, examples, recommendations, or related information are accurate, complete, current, error-free, or suitable for any particular purpose. You are responsible for independently reviewing and verifying the information before relying on it.

ATS and Cover Letter Scores: ATS scores are estimates calculated using our own formula, informed by publicly available guidance on CV formatting and keyword matching. They are not scores issued or endorsed by an ATS provider or employer. Cover letter scores are also our own assessments. Parsing, weighting, screening criteria, and results vary between systems, employers, job descriptions, and document formats. No score guarantees successful parsing, a particular ranking, an interview, or employment. Use scores as general guidance and independently check your documents against the employer’s requirements. To the fullest extent permitted by applicable law, we accept no liability for errors in scores or parsing, or losses arising from reliance on these assessments. Nothing in this notice excludes liability or limits consumer rights that cannot lawfully be excluded or limited.

Terms and Conditions
 
 
> JP 1 1
PDF Footer and Margins Setup
The margins are applied to the document, and the footer appears in both the preview and the PDF

Footer Font Settings

Are you applying for a specific job
so we can tailor your CV to it? Are you applying for a specific job
so we can tailor your cover letter to it?

Your data stays private and is never used for training.Privacy Policy

Type your details as text to generate a personalised CV Type your details as text to generate a personalised cover letter
Website link found! Ready to create CV from:
Skip this Step

Your data stays private and is never used for training.Privacy Policy

Drag the into the box to verify you're human.
Drop here

My CVs

Showing {number_of_files} files (out of {total_of_all_files} total)
Name File Type Last Modified: Description:

Rename File

Filename already exists!

Delete Files

Warning: This action is irreversible. Once you click submit, the files will be permanently deleted.

Heading text
Upload From Computer Upload
Select From Existing
LinkedIn
Drag & Drop files anywhere in this tab, or

Uploaded Files

Delete Name Last Updated Use This File
Select this to use the file for generating your CV and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

My Files

CVs or cover letters you create will appear here. No files available yet.
Delete Name Last Updated Use This File
Select this to use the file for generating your CV and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Add LinkedIn Profile PDF

You can download your LinkedIn profile as a PDF by opening linkedin.com in a web browser, clicking your profile photo, selecting the “More” or “Resources” button, and choosing “Save to PDF.” You can then attach the PDF using the Upload From Computer tab.

Paste Your LinkedIn Profile Text

If you have copied the LinkedIn profile text, paste it below. See how to copy your profile from LinkedIn

Select this to use the LinkedIn profile text for generating your CV and covering letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Try these controls

<
>