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7 Head of Business Services - Workplace and Facilities Management CV Templates with Example

By Ria · Last Updated On 16 October 2026
CV example — page 1

This guide shows you how to create a Head of Business Services - Workplace and Facilities Management CV that presents your leadership and operational evidence clearly. You will learn how to organise your experience for quick review and build a focused CV for this role.

A strong CV connects service leadership with the practical demands of a varied estate. Show how you manage facilities, dispersed teams, budgets, suppliers, safety and service improvement, using clear examples and measurable results where available.

Compare the example presented in 7 layouts through the PNG image previews, then open a preferred version in the editor to customise it. The guide also covers ATS readability, useful CV sections and relevant terms such as business continuity, commercial controls, accessibility and supplier performance.

What Makes a Great Head of Business Services - Workplace and Facilities Management CV in 2026

A strong CV makes leadership, facilities oversight and service results easy to find. Clear sections and focused bullets help show how you support safe, reliable workplaces across multiple sites.

Use relevant terms such as budget management, health and safety, business continuity and supplier contracts. Add figures for team size, sites or budgets only when they are accurate and supported.

Note: CV examples are for educational purposes only. Use only information that accurately reflects your experience and qualifications. References to real organisations do not imply affiliation or endorsement.

#1 Plain Two Column Format CV Example

The Plain Two Column Format organises CV sections in two columns, helping reviewers move between career history and supporting details.

 
CV example — page 1   CV example — page 2

CV Snapshot

  • 22 years of experience across housing, property and multi-site operations
  • Workplace services across four principal offices and more than 90 local sites
  • Leadership of 16 colleagues and service providers
  • IOSH Managing Safely, NEBOSH and IWFM qualifications

Why This Format Works

  • Career history can sit apart from supporting sections, keeping progression easy to trace.
  • Skills and qualifications remain identifiable without breaking the sequence of dated roles.
  • Education and certifications have room to stand apart from detailed employment entries.

Best For

  • Career histories spanning several employers
  • CVs balancing work history and qualifications
  • Separate skills and experience sections
  • Detailed multi-site leadership records
  • Readers who prefer two-column navigation

CV Keywords

  • Business Services
  • Facilities management
  • Multi-site operations
  • Lead 16 colleagues and a network of service providers
  • health and safety
  • Compliance
  • Budget management
  • Govern an annual operating budget and outsourced contracts with Finance and Procurement, strengthening supplier reviews and ensuring commercial decisions reflect service quality and value.
  • Commercial controls
  • Service standards
  • performance measures to prioritise improvements
  • Lead 16 colleagues and a network of service providers, setting clear service expectations
  • setting clear service expectations and reviewing operational feedback, incidents and performance measures to prioritise improvements
  • reviewing operational feedback, incidents and performance measures to prioritise improvements
  • aligning facilities, reception and security provision with colleague and resident needs.
See all keywords
 

#2 Simple One Column Format CV Example

The Simple One Column Format keeps CV content in one reading path, so reviewers can follow work history in sequence.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • One reading path lets reviewers follow dated roles in a clear career sequence.
  • Skills, education and credentials can follow experience in a familiar section order.
  • Detailed achievement bullets remain together rather than competing across parallel columns.

Best For

  • Chronological career histories
  • CVs with detailed role descriptions
  • Straightforward section order
  • Readers who prefer a single reading path
  • Skills and qualifications alongside experience
 

#3 Clean Two Column Sidebar Format CV Example

The Clean Two Column Sidebar Format separates CV content across two columns, giving career history and supporting sections distinct reading areas.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • Dated roles can be followed in sequence while qualifications stay easy to locate.
  • Skills and service strengths can be grouped apart from employment details.
  • Education and certifications gain a clear place beside the career record.

Best For

  • Career history with supporting qualifications
  • CVs with distinct skills and experience sections
  • Several roles across different organisations
  • Readers who value separated content areas
  • Employment records with varied responsibilities
 

#4 Two Column Format CV Example

The Two Column Format arranges CV information in two columns, offering reviewers a side-by-side route through career history and supporting details.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • Separate columns help distinguish employment entries from skills and qualifications.
  • A clear section order lets reviewers trace roles without losing sight of supporting information.
  • Education and credentials can be found without searching through every experience bullet.

Best For

  • CVs with substantial work histories
  • Career records paired with qualifications
  • Clear separation of skills and experience
  • Reviewers comparing roles and supporting details
  • Multi-site operations experience
 
 

#5 Photo Header Two Column Format CV Example

The Photo Header Two Column Format combines a header photo with two-column CV content, pairing a personal visual introduction with organised sections.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • The header photo gives the document a visible point of personal identification.
  • Two columns distinguish career history from supporting sections for straightforward navigation.
  • Skills and qualifications remain separate from the sequence of work experience.

Best For

  • CVs where a header photo is preferred
  • Two-column career and skills organisation
  • Work histories with several roles
  • Qualifications alongside employment records
  • A personal visual introduction
 

#6 Coloured Two Column Format CV Example

The Coloured Two Column Format uses two columns to place career history and supporting CV sections in distinct reading areas.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • The column structure separates experience from skills, helping reviewers find each section directly.
  • Dated roles remain easy to follow alongside education and professional credentials.
  • Supporting details can be reviewed without interrupting the work history sequence.

Best For

  • CVs with separate experience and skills
  • Work histories with clear date sequences
  • Education and credentials beside employment
  • Readers who prefer distinct content areas
  • Detailed service leadership records
 

#7 Stylish Two Column Designer Format CV Example

The Stylish Two Column Designer Format places CV sections across two columns, giving reviewers a clear way to compare career history with supporting details.

 
CV example — page 1   CV example — page 2

Why This Format Works

  • Two-column organisation keeps employment and related details visible within the same reading view.
  • Career progression can be traced while skills and qualifications remain easy to find.
  • A distinct section structure helps reviewers locate education and credentials quickly.

Best For

  • CVs pairing career history with supporting details
  • Employment records with several dated roles
  • Skills and qualifications in separate sections
  • Readers who prefer a structured two-column view
  • Detailed facilities leadership histories
 
 

Why Build Your Head of Business Services - Workplace and Facilities Management CV with ResumeInMinutes

ResumeInMinutes helps you organise workplace leadership, facilities experience and skills in a clear CV. Compare PNG image previews, then open an example in the editor to customise its content and layout.

  • Professional CV layouts
  • Clear, readable section structure
  • Space for relevant role keywords
  • Organised skills and experience
  • PNG image previews
  • CV customisation in the editor

Choose a format that makes your service scope, team leadership and results easy to follow. Keep the focus on operational evidence, including budgets, supplier relationships, compliance and workplace improvements.

 

See Also

 

Frequently Asked Questions

Are these Head of Business Services - Workplace and Facilities Management CV templates ATS-friendly?

The examples use clear headings and sections to support scanning. Include relevant terms naturally, such as facilities management, multi-site operations, health and safety, business continuity and commercial controls.

Are these separate CV examples or different layouts of one example?

This page shows one role-focused CV example in different layouts. Compare the PNG image previews, then open an example in the editor to customise it.

What should a Head of Business Services - Workplace and Facilities Management CV include?

Include a focused summary, relevant experience, skills, education and certifications. Show evidence of facilities oversight, team leadership, budget management, supplier relationships, safety, compliance and service improvement.

Which CV layout works well for this role?

Choose a layout with clear headings and an easy-to-follow order for experience, skills, education and certifications. A simple structure helps recruiters and applicant tracking systems find key details.

How can I show workplace and facilities achievements on my CV?

Use concise bullet points to explain the work, your contribution and the result. Where you have accurate figures, include details such as sites supported, team size, budget responsibility or improvements to service performance.

Should I include a photo on my CV?

For UK applications, a photo is usually not needed. Use the space for relevant experience, skills and measurable results instead.

ATS Score 81%

How we calculate this score

  • Keywords: 60% of the total. AI extracts keywords from your job description. If you do not provide one, a standard job description for the title matching your CV is used. This is not a match to a specific vacancy.
  • Text-based CV: 20%. The text CV assessed here receives 100 for this part.
  • CV quality: 20%. We start at 100 and subtract points for issues found by our CV checks, down to a minimum of zero.
  • Keyword coverage = 100 × (confirmed matches + 0.8 × possible matches) ÷ total keywords, rounded and capped at 100. Possible matches still need checking. Saved generation audits use their saved keyword percentage.
  • Final score = 60% of keyword coverage + 20% of the text score + 20% of the quality score, rounded to a whole number. Without keywords, no overall ATS score is available.

What this score means

Our scores are estimates, not employer ratings. They may contain errors and do not guarantee accurate parsing, a ranking, an interview, or a job. Check your document against the employer’s requirements. You are responsible for relying on this score.

Terms and Conditions

Score weights: Keywords 60% · Text based CV 20% · CV quality 20%

Keywords: 28 matched + 2 possible of 41 (72%) · CV quality: 90%

CV quality 90% · Weight 20% · Issues (1)

Details
  • ✓Name present: Elsie Davies
  • ✓Email format: elsie.davies@example.com
  • ✗Phone format: 07700 90XXXX
  • ✓Experience 1: Job title: Director of Workplace and Business Services
  • ✓Experience 1: Company name: Harbourlight Housing
  • ✓Experience 1: Work location: Bristol, United Kingdom
  • ✓Experience 1: Employment dates: Mar 2022 - Present
  • ✓Experience 1: Description or achievements: Present
  • ✓Experience 2: Job title: Head of Facilities and Workplace Operations
  • ✓Experience 2: Company name: Cedarbridge Property Services
  • ✓Experience 2: Work location: Bath, United Kingdom
  • ✓Experience 2: Employment dates: Jul 2017 - Feb 2022
  • ✓Experience 2: Description or achievements: Present
  • ✓Experience 3: Job title: Regional Facilities Manager
  • ✓Experience 3: Company name: Westmere Living
  • ✓Experience 3: Work location: Gloucester, United Kingdom
  • ✓Experience 3: Employment dates: Jan 2012 - Jun 2017
  • ✓Experience 3: Description or achievements: Present
  • ✓Experience 4: Job title: Facilities and Compliance Manager
  • ✓Experience 4: Company name: Alderwick Community Homes
  • ✓Experience 4: Work location: Swindon, United Kingdom
  • ✓Experience 4: Employment dates: Sep 2008 - Dec 2011
  • ✓Experience 4: Description or achievements: Present
  • ✓Experience 5: Job title: Facilities Coordinator
  • ✓Experience 5: Company name: Wessex Civic Estates
  • ✓Experience 5: Work location: Exeter, United Kingdom
  • ✓Experience 5: Employment dates: May 2004 - Aug 2008
  • ✓Experience 5: Description or achievements: Present
  • ✓No placeholder fields
  • ✓No repeated achievement bullets
  • ✓No empty bullets

Header: Check the phone number: “07700 90XXXX”. Use 7–15 digits, with an optional country code.

Expand details to review the checks.

Text Based CV 100% · Weight 20%

Parsed text
Elsie Davies
Director of Workplace and Business Services
07700 90XXXX
elsiedavies
elsie.davies@example.com
Bristol, BS6 5TR
STRENGTHS
Service leadership
Set clear expectations across a large estate, then use feedback and incident reviews to focus teams on the issues colleagues and residents notice.
Operational judgement
When site issues recur, bring inspections, service data and local feedback together to distinguish immediate fixes from maintenance priorities.
Supplier partnership
Work with Finance, Procurement and providers to connect contract reviews with service quality, cost control and practical action at site level.
Safe workplaces
Bring health and safety, accessibility and continuity considerations into moves and building improvements, keeping customer services available during change.
Team development
Lead dispersed colleagues and contract partners with clear responsibilities and follow-up, helping maintain responsive support across varied locations.
SUMMARY
Senior business services and workplace leader with 22 years of experience across housing, property and multi-site operations. Lead facilities, customer-facing services, dispersed teams and outsourced suppliers, connecting service standards, budgets and operational data with safe, responsive environments. Partner with Finance, Procurement and property colleagues on contracts, compliance, relocations and refurbishment, with attention to accessibility, wellbeing and sustainability. Hold IOSH Managing Safely, NEBOSH and IWFM qualifications.
EXPERIENCE
Director of Workplace and Business Services
Harbourlight Housing
Mar 2022 - Present
Bristol, United Kingdom
Direct workplace and support services across four principal offices and more than 90 local service sites, aligning facilities, reception and security provision with colleague and resident needs.
Lead 16 colleagues and a network of service providers, setting clear service expectations and reviewing operational feedback, incidents and performance measures to prioritise improvements.
Govern an annual operating budget and outsourced contracts with Finance and Procurement, strengthening supplier reviews and ensuring commercial decisions reflect service quality and value.
Oversaw a phased office refurbishment and relocation programme, coordinating safety, accessibility, continuity and sustainability requirements while keeping customer services available.
Updated emergency response and business continuity arrangements, clarifying escalation responsibilities for site teams and out-of-hours providers.
Tested disaster recovery and out-of-hours escalation with site leads and service providers through a response exercise, clarifying contact steps and handovers for service continuity.
Head of Facilities and Workplace Operations
Cedarbridge Property Services
Jul 2017 - Feb 2022
Bath, United Kingdom
Managed facilities operations across a mixed portfolio of offices and customer service locations, bringing maintenance, cleaning, reception and security activity into a consistent service framework.
Led a team of 12 and contract partners, using site inspections, service data and customer feedback to resolve recurring issues and improve local responsiveness.
Prepared annual budgets and forecasts, monitored supplier performance and worked with Finance and Procurement on contract renewals and commercial controls.
Delivered office upgrades and moves, coordinating building works, staff communications and continuity plans to protect day-to-day operations.
Introduced supplier scorecards for cleaning and maintenance contracts, combining inspection findings, response times and customer feedback to focus reviews on service standards and value for money.
Regional Facilities Manager
Westmere Living
Jan 2012 - Jun 2017
Gloucester, United Kingdom
Coordinated facilities and health and safety arrangements for a dispersed housing and office portfolio, translating central standards into practical site-level controls.
Introduced a planned maintenance review with contractors and local managers, helping prioritise safety-critical work and improve visibility of outstanding actions.
Managed cleaning, repairs and security suppliers, resolving service escalations and documenting performance discussions for contract reviews.
Supported refurbishment and accessibility improvements by coordinating risk assessments, user feedback and handover information.
Facilities and Compliance Manager
Alderwick Community Homes
Sep 2008 - Dec 2011
Swindon, United Kingdom
Maintained compliance records and operational risk controls for offices and community-facing premises, preparing evidence for internal reviews and follow-up actions.
Coordinated maintenance, cleaning and security arrangements with site contacts and suppliers, improving the consistency of service issue reporting.
Supported annual budget planning by tracking facilities expenditure and identifying maintenance priorities with property colleagues.
Facilities Coordinator
Wessex Civic Estates
May 2004 - Aug 2008
Exeter, United Kingdom
Coordinated repairs, planned servicing and reception support for a group of public-facing offices, keeping work orders and contractor updates organised.
Logged health and safety observations and followed up inspection actions with local managers, helping maintain clear records and timely resolution.
Assisted with office moves and minor works by arranging access, communicating schedules and checking completion with staff and suppliers.
SKILLS
Compliance management
Facilities management
Performance reporting
Accessibility planning
Budget management
Emergency response
Commercial controls
Multi-site operations
Business continuity
Workplace services
Supplier contracts
Service standards
Health and safety
Office relocation
Operational risk
LANGUAGES
English
Native
Welsh
Beginner
EDUCATION
BA (Hons) Business and Facilities Management
University of the West of England
2001
Bristol
CERTIFICATIONS
IOSH Managing Safely
2010
NEBOSH National General Certificate in Occupational Health and Safety
2013
IWFM Level 6 Diploma in Facilities Management
2016
MY CAREER
22.5Years
Director of Workplace and Business Services at Harbourlight Housing (4.7 Years)
Head of Facilities and Workplace Operations at Cedarbridge Property Services (4.7 Years)
Regional Facilities Manager at Westmere Living (5.5 Years)
Facilities and Compliance Manager at Alderwick Community Homes (3.3 Years)
Facilities Coordinator at Wessex Civic Estates (4.3 Years)
PROFESSIONAL SKILLS
Facilities Operations: Planned maintenance, Site inspections, Contractor coordination
Workplace Services: Reception provision, Cleaning services, Security provision
Safety and Compliance: Health and safety reviews, Compliance records, Risk assessments
Service Performance: Service standards, Performance measures, Customer feedback
Supplier and Contract Controls: Supplier reviews, Contract renewals, Commercial controls
Continuity and Change: Business continuity plans, Emergency response arrangements, Refurbishment coordination

Matched keywords (28)

  • Business Services
  • Facilities management
  • Multi-site operations
  • Lead 16 colleagues and a network of service providersOriginal keyword in JD: Geographically dispersed estate leadership
  • health and safety
  • Compliance
  • Budget management
  • Govern an annual operating budget and outsourced contracts with Finance and Procurement, strengthening supplier reviews and ensuring commercial decisions reflect service quality and value.Original keyword in JD: Commercial relationship management
  • Commercial controls
  • Service standards
  • performance measures to prioritise improvementsOriginal keyword in JD: KPIs
  • Lead 16 colleagues and a network of service providers, setting clear service expectationsOriginal keyword in JD: Team leadership and development
  • setting clear service expectations and reviewing operational feedback, incidents and performance measures to prioritise improvementsOriginal keyword in JD: Workplace vision
  • reviewing operational feedback, incidents and performance measures to prioritise improvementsOriginal keyword in JD: Operational performance data
  • aligning facilities, reception and security provision with colleague and resident needs.Original keyword in JD: Colleague and customer experience
  • Cleaning services
  • Business continuity
  • disaster recovery
  • Emergency response
  • clarifying escalation responsibilities for site teams and out-of-hours providers.Original keyword in JD: Out-of-hours service arrangements
  • office moves
  • Oversaw a phased office refurbishment and relocation programme, coordinating safety, accessibility, continuity and sustainability requirements while keeping customer services available.Original keyword in JD: Workplace improvement programmes
  • accessibility
  • wellbeing
  • sustainability
  • value for money
  • IOSH Managing Safely
  • NEBOSH

Missing keywords (11)

  • Senior leadership
  • Workplace management
  • Financial management
  • Outsourced contract management
  • Reception management
  • Maintenance management
  • Security management
  • Refurbishment programmes
  • Procurement partnership
  • Finance partnership
  • IWFM qualification or membership

Possible matches (2)

  • Operational risk management80% credit: 1.95 percentage points of 2.44 possible.
  • Supplier performance management80% credit: 1.95 percentage points of 2.44 possible.
Disclaimer: All names, images, contact information, employment histories, achievements, security clearances, military credentials, and other qualifications shown in this content are fictional and used for illustrative purposes only. Any resemblance to actual persons, living or deceased, is purely coincidental.

CV and cover letter examples and recommendations in this article reflect general best practices and professional experience and are provided for guidance only. Results may vary based on role, industry, region, and hiring organisation.

Content Accuracy and Verification: To the fullest extent permitted by applicable law, we do not represent or warrant that CV or cover letter guidance, examples, recommendations, or related information are accurate, complete, current, error-free, or suitable for any particular purpose. You are responsible for independently reviewing and verifying the information before relying on it.

ATS and Cover Letter Scores: ATS scores are estimates calculated using our own formula, informed by publicly available guidance on CV formatting and keyword matching. They are not scores issued or endorsed by an ATS provider or employer. Cover letter scores are also our own assessments. Parsing, weighting, screening criteria, and results vary between systems, employers, job descriptions, and document formats. No score guarantees successful parsing, a particular ranking, an interview, or employment. Use scores as general guidance and independently check your documents against the employer’s requirements. To the fullest extent permitted by applicable law, we accept no liability for errors in scores or parsing, or losses arising from reliance on these assessments. Nothing in this notice excludes liability or limits consumer rights that cannot lawfully be excluded or limited.

Terms and Conditions
 
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