Cleaning Supervisor Cv Ava Wilson Cleaning Supervisor 07700 90XXXX ava.wilson@example.com avawilson Bridgwater, Somerset, TA6 3QJ STRENGTHS Shift organisation When daily priorities changed, adjusted team allocations around access needs and scheduled tasks to keep cleaning services on track. Quality checks Used BICSc guidance during inspections, recording findings and follow up actions so colleagues could address issues clearly between shifts. Team coaching Coached new starters through site procedures and safe cleaning methods, helping them gain confidence with the expected routine and standards. Practical problem solving When absence or supply needs affected a shift, helped identify priority areas and communicate what needed attention to maintain service continuity. Safe service delivery Kept safe chemical handling, equipment condition and waste requirements in view during daily duties and team briefings. SKILLS Cleaning operations supervision People management Team organisation and development Daily work allocation Workload planning Shift coordination Cleaning quality audits BICSc standards Health and safety Waste management Timekeeping monitoring Staff coaching Stock control Corporate IT systems Practical problem solving LANGUAGES English Native 40 French Beginner 10 SUMMARY Cleaning operations supervisor with five years’ experience in commercial and infrastructure site cleaning, including almost four years coordinating teams and shift delivery. Apply BICSc standards , safe cleaning methods, waste handling, stock control and site procedures to maintain service quality in busy, access controlled environments. Plan daily assignments, adjust coverage as priorities change and guide teams of up to 16 operatives through coaching, inspections and clear handovers. Record audit findings and follow up actions through digital workplace systems, communicating with clients and colleagues to resolve staffing and supply issues. Hold a Level 2 cleaning qualification and BICSc training. EXPERIENCE Cleaning Supervisor Westmere Contract Cleaning Jan 2024 - Present Taunton, Somerset Coordinate daily cleaning delivery for a 16 person team at a busy operational site, balancing scheduled tasks, access requirements and unplanned requests across each shift. Introduced a practical shift allocation and handover routine, helping colleagues identify priority areas, cover absences and maintain service continuity. Complete BICSc based inspections, record findings in the corporate IT reporting system and track corrective action follow up with operatives and the soft services lead. Monitor cleaning materials , stock levels, equipment condition and safe storage, arranging replenishment and maintenance attention before scheduled services are disrupted. Coach new starters on site procedures and safe working practices, monitor timekeeping and explain quality expectations to support consistent team performance. Cleaning Team Leader Clearway Site Services Nov 2022 - Dec 2023 Bridgwater, Somerset Organised daily duties for a team of eight cleaners across shared work and welfare areas, adjusting allocations to suit occupancy and service priorities. Carried out routine cleaning quality audits and documented corrective actions, using BICSc guidance to clarify expectations and improve consistency between shifts. Reinforced safe use of cleaning materials and equipment, monitored stock and communicated waste management requirements during team briefings. Supported induction and on shift coaching for new colleagues, building confidence with cleaning methods, timekeeping and client facing communication . Cleaning Operative Alderwick Property Care May 2021 - Oct 2022 Bridgwater, Somerset Delivered scheduled cleaning across offices and communal facilities, following site instructions and safe working procedures while maintaining reliable attendance. Kept equipment ready for use and reported supply shortages or maintenance concerns promptly, helping the team complete its daily service plan. Built experience in specialist cleaning tasks and quality checks, earning additional responsibility for showing new starters the site’s routine and standards. EDUCATION Level 2 Diploma in Cleaning Principles Somerset Adult Learning Centre 2018 Somerset, United Kingdom CERTIFICATIONS BICSc Cleaning Operatives Proficiency Certificate 2021 BICSc Cleaning Supervisor training 2023 Workplace Health and Safety training 2024 PROFESSIONAL SKILLS Cleaning Methods: BICSc cleaning methods, Specialist cleaning tasks, Scheduled cleaning routines Inspection and Quality: BICSc inspection guidance, Cleaning quality checks, Site audit reporting Cleaning Materials: Cleaning chemicals, Cleaning consumables, Safe storage procedures Equipment and Supplies: Cleaning equipment, Stock monitoring, Equipment maintenance reporting Health and Safety: Safe working procedures, Chemical handling guidance, Workplace health and safety Waste and Site Operations: Waste handling requirements, Site access procedures, Cleaning shift handovers SKILLS Cleaning operations supervision People management Team organisation and development Daily work allocation Workload planning Shift coordination Cleaning quality audits BICSc standards Health and safety Waste management Timekeeping monitoring Staff coaching Stock control Corporate IT systems Practical problem solving LANGUAGES English (Native) French (Beginner)
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