Facilities Administrative Assistant Resume Josephine Horton Facilities Administrative Assistant (517) 555-2846 josephine.horton@example.com linkedin.com/example/josephinehorton Lansing, MI 48912 STRENGTHS Service coordination Kept employees, vendors, and technicians informed during active service requests, and customers often returned for clear answers. Records discipline Built orderly electronic and paper files for safety, employees, vendors, and projects, making retrieval easier during reviews. Budget support Compared purchasing records with monthly reports and followed discrepancies until leadership received dependable figures for review. Operational judgment Balanced urgent requests with scheduled work, a practical habit that kept daily facilities service moving during busy periods. User guidance Showed new staff how to enter work orders and retrieve files, turning unfamiliar workflows into manageable daily steps. SKILLS Customer service Recordkeeping Organization Communication Problem solving Priority management Data analysis Budget support Inventory control Fleet coordination Project documentation Regulatory reporting Work order administration Preventive maintenance Database software LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 4.2 Years Facilities Administrative Coordinator at Great Lakes Technical Institute (2.2 Years) Facilities Office Assistant at Capital Campus Services (2 Years) SUMMARY Facilities administrative professional with four years of experience supporting campus operations, maintenance coordination, customer service, budgets, records, logistics, and regulated documentation. Current work includes administering work orders, preventive maintenance schedules , vendor records, fleet data, bid files, inventory, shipping, receiving, mail, laundry, and service calendars. Budget support includes reconciling expenditures, researching discrepancies, and preparing organized information for leadership review. Regulatory experience covers OSHA records, regulated manifests , employee documentation , safety files, and reporting support. Clear communication keeps employees, vendors, technicians, and campus customers informed during busy operating periods. Proficiency with Microsoft Office, word processing, database software, maintenance platforms, and electronic records supports accurate reporting and timely service. Ready to bring dependable coordination, practical problem solving, and careful follow through to facilities operations . EXPERIENCE Facilities Administrative Coordinator Great Lakes Technical Institute July 2024 - Present Lansing, MI Supports campus facilities operations through work order administration, preventive maintenance planning, vendor coordination, budget records, fleet services, project files, regulated documentation, and daily logistics. Provides organized information for technicians, leadership, employees, vendors, and campus customers. Maintained work orders and preventive schedules, giving technicians current service information for campus operations. Reconciled purchasing records against monthly reports, resolving discrepancies before budget review meetings. Organized OSHA, safety, employee, and regulated manifest files for compliance reporting support. Coordinated keys and assignments for 18 vehicles, recording drivers, usage, repairs, and maintenance needs . Prepared bid request files with specifications, vendor messages, schedules, and approval records for facilities projects. Managed shipping, receiving , campus mail, and laundry requests, resolving delivery questions with vendors. Facilities Office Assistant Capital Campus Services June 2022 - June 2024 East Lansing, MI Supported facilities administration for academic and administrative buildings through service request routing, maintenance software updates, operational reporting, records management, delivery coordination, and user guidance. Balanced urgent customer requests with recurring maintenance, documentation, and service deadlines. Routed service requests and urgent issues, keeping campus customers informed through timely status updates. Built preventive maintenance schedules in maintenance software, helping supervisors identify overdue completion records . Compiled spreadsheet and database data for reports covering work orders , inventory , vehicles, and expenditures. Maintained employee, event, safety , vendor, and project files using consistent retention and naming practices. Recorded incoming materials, distributed mail, and coordinated laundry pickup and return for departments. Trained student employees on work order entry, file retrieval, request routing, and database procedures. PROJECTS Campus Fleet Records Improvement 2025 Created a clearer vehicle assignment and repair record process for 18 campus vehicles. Key tracking details became easier for staff to retrieve during scheduling, safety checks, and maintenance reviews. Preventive Maintenance Reporting Workflow 2024 Organized recurring maintenance schedules and completion data into a practical reporting workflow. Supervisors gained a simpler view of overdue tasks and upcoming service needs. LEADERSHIP & AWARDS Recognized by facilities leadership for dependable records support during busy campus service periods. Received team appreciation for clear customer communication across vendors, technicians, and campus departments. Selected as a trusted resource for work order entry, file retrieval, and administrative workflow guidance. EDUCATION Associate of Applied Science in Business Administration Lansing Community College GPA: 3.5 2022 Lansing, MI Coursework: Office administration, business communication, accounting, database management CERTIFICATIONS OSHA 10 Hour General Industry 2025 Microsoft Office Specialist 2024 TECHNICAL SKILLS Office Software: Microsoft Office, Microsoft Word, Microsoft Excel Database Software: Microsoft Access, electronic databases, database records Maintenance Systems: work order platforms, preventive maintenance software, service calendars Records Management: electronic files, paper files, retention practices Budget Administration: expenditure records, account reconciliation, purchasing reports Regulatory Documentation: OSHA records, regulated manifests, annual reports Fleet Administration: vehicle assignments, driver verification, repair histories Project Administration: bid requests, project files, vendor communications Campus Logistics: shipping, receiving, mail delivery, laundry services Reporting Tools: spreadsheets, data summaries, operational reports SKILLS Customer service Recordkeeping Organization Communication Problem solving Priority management Data analysis Budget support Inventory control Fleet coordination Project documentation Regulatory reporting Work order administration Preventive maintenance Database software PROFESSIONAL AFFILIATIONS Facilities operations support contributor within campus administrative services. Participant in workplace safety and OSHA documentation activities. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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