Administrative Support Specialist, Career Success Resume Cora Ball Administrative Support Specialist, Career Success (706) 555-1842 cora.ball@example.com linkedin.com/example/coraball Athens, GA 30605 STRENGTHS Front Office Service Keeps reception organized during busy periods, and student questions receive clear routing. Colleagues rely on calm follow through. Financial Accuracy Reconciles records against statements and researches discrepancies with finance staff. A careful review often prevents another correction later. Event Coordination Connects rooms, catering, parking, invitations, and registration details into workable events. Last minute changes receive practical solutions. Student Employee Training Uses Canvas resources and documented procedures to prepare assistants for daily coverage. New staff gain confidence through clear guidance. Adaptable Communication Balances email, telephone, walk in, and vendor requests without losing service quality. People remember receiving a useful next step. SKILLS Administrative Support Office Management Customer Service Student Services Budget Monitoring Financial Reconciliation Purchasing Invoice Processing Microsoft Excel Microsoft Outlook Microsoft Word Microsoft PowerPoint Canvas Career Platforms Event Coordination LANGUAGES English Native 40 Spanish Beginner 10 MY CAREER 4.9 Years Administrative Support Specialist, Student Services at Piedmont State College (2.2 Years) Office Services Coordinator at Blue Ridge Community College (2.8 Years) SUMMARY Administrative support professional with five years of progressively responsible experience in higher education , student services , office operations, financial administration, customer service, and event coordination. Supports busy front offices serving students, faculty, staff, alumni, employers, visitors, and public contacts with clear communication and sound judgment. Manages confidential records, shared inboxes, appointments, purchasing documents, invoices, reimbursements, registrations, budget reports , reconciliations, and vendor follow up. Coordinates workshops, employer visits, facility reservations , catering, transportation, invitations, registration data, and event materials. Maintains career platform records, job and internship postings, web content, Excel reports, and Canvas training resources. Trains and schedules student assistants while balancing deadlines, changing priorities, and independent problem solving across student success operations. EXPERIENCE Administrative Support Specialist, Student Services Piedmont State College July 2024 - Present Athens, GA Supports daily student services operations, financial administration, career events, employer records, public web content, and student assistant supervision. Provides reliable front office coverage while coordinating confidential communications, purchasing activity, budget reporting, platform updates, and service referrals. Coordinate reception , appointments , calls, shared inbox requests, and walk in student referrals across support services. Maintain Excel budget records, invoices, requisitions, reimbursements, registrations, and monthly spending summaries for student operations. Reconcile financial statements , research discrepancies with finance staff and vendors, and document required budget transfers . Coordinate career workshops and employer visits through reservations, catering, parking, invitations, spreadsheets, and attendee communications. Review career platform job postings , maintain employer records, and update accessible public web content . Train and schedule three student assistants through Canvas resources, confidentiality guidance, and documented reception procedures. Office Services Coordinator Blue Ridge Community College September 2021 - June 2024 Gainesville, GA Managed office services for a high volume academic support office, combining reception, records, purchasing, financial documentation, event logistics, written communication, and confidential student assistance. Built practical workflows that kept service requests, supplies, reports, and events organized. Managed calendars, correspondence , records, mail, supplies, visitors, telephone inquiries, and shared email communications. Processed purchase documents, vendor invoices, reimbursements , and program registrations for accurate financial review. Built Excel workbooks using formulas, validation, and structured layouts for events, supplies, and expenditure reporting. Prepared student communications, reports, presentation materials, and event notices using Word, Outlook, and PowerPoint. Coordinated workshops through facilities, equipment , transportation, catering, participant lists, and day of materials. Protected confidential information , resolved routine service issues, and referred academic or accessibility questions appropriately. PROJECTS Career Event Operations 2025 Coordinated workshop and employer visit logistics through registration spreadsheets, room reservations, catering, parking, invitations, and attendee communications. Student Assistant Training Resources 2024 Created Canvas based training resources covering reception procedures, confidentiality, communications, referrals, escalation, and daily office coverage. LEADERSHIP & AWARDS Recognized for dependable front office support across student services operations and high volume service periods. Commended for accurate financial records, timely reconciliations, and clear coordination with vendors and finance staff. Selected to train and schedule three student office assistants using documented procedures and Canvas resources. EDUCATION Associate of Applied Science in Business Administrative Technology Athens Technical College GPA: 3.5 2021 Athens, GA Coursework: Office management, accounting, business communication, spreadsheet applications CERTIFICATIONS Microsoft Office Specialist: Excel Associate 2025 Microsoft Office Specialist: Word Associate 2024 TECHNICAL SKILLS Microsoft Office: Excel, Outlook, Word, PowerPoint Financial Administration: Invoices, reimbursements, purchase orders Spreadsheet Reporting: Formulas, validation, report development Career Platforms: Employer contacts, job postings, event registrations Web Content: Accessible content, page updates, online information Event Operations: Facility reservations, catering, parking Communication Systems: Shared inboxes, telephone screening, mass email Student Support: Career services, academic support, accessibility referrals Training Systems: Canvas, documented procedures, training resources Records Administration: Confidential records, correspondence, incoming mail Purchasing Operations: Requisitions, vouchers, vendor coordination Budget Control: Allocations, reconciliations, discrepancy research SKILLS Administrative Support Office Management Customer Service Student Services Budget Monitoring Financial Reconciliation Purchasing Invoice Processing Microsoft Excel Microsoft Outlook Microsoft Word Microsoft PowerPoint Canvas Career Platforms Event Coordination PROFESSIONAL AFFILIATIONS Higher education student services operations and career support administration. Student employee training, office coordination, and confidential records support. LANGUAGES English (Native) Spanish (Beginner) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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