Agile Delivery Lead Resume Madeline Benitez Agile Delivery Lead (216) 555-0148 madeline.benitez@example.com madelinebenitez Cleveland, OH 44113 STRENGTHS Practical Agile facilitation Adjust Scrum and Kanban routines to how teams deliver. Discovery changes become easier to handle without losing sight of sprint goals. Cross-team coordination Bring product and engineering groups together around dependencies and release plans, giving teams a clearer view of what must happen next. Visible delivery tracking Use Jira and Confluence to make decisions, risks, and milestones easier to follow. Stakeholders can see where attention is needed. Backlog coaching Work with product owners and developers to refine smaller, testable items. Better prepared work leads to more useful estimation discussions. Team improvement Turn recurring workflow issues into team-owned experiments, then revisit them in planning. Improvement stays connected to the team's daily delivery. SKILLS Agile delivery leadership Scrum Kanban Multi-team Agile delivery Agile practice adaptation Jira Confluence Facilitation Development team leadership Dependency management Impediment removal Continuous improvement Team effectiveness Product development Problem solving LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 11.7 Years Agile Delivery Lead at Lakefront Digital Services (2.8 Years) Senior Scrum Master at Summit Ridge Software (3.3 Years) Scrum Master at Cedarline Technology Partners (3.2 Years) Project Coordinator, Agile Delivery at Parkview Systems Group (2.3 Years) SUMMARY Agile delivery leader with 11 years of experience guiding software and product teams through planning and delivery in changing environments. Shape Scrum and Kanban practices around team needs, coordinate dependencies across product and engineering groups, and make progress, decisions, and impediments visible. Partner with business stakeholders to keep product development moving from discovery through launch, using Jira, Confluence , and Miro to support clear collaboration and practical improvement. Hold a bachelor's degree in management information systems. EXPERIENCE Agile Delivery Lead Lakefront Digital Services Feb 2024 - Present Cleveland, OH Guides delivery across three product and engineering teams building a new customer-facing service, aligning sprint goals and dependencies with product priorities. Introduced a lightweight planning and review cadence in Jira and Confluence, giving stakeholders a shared view of decisions, risks, and upcoming milestones. Facilitates Scrum and Kanban practices according to each team's work patterns, helping teams respond to shifting discovery findings without losing delivery focus. Uses Miro workshops to resolve cross-team workflow questions and turn product , technical, and business input into actionable next steps. Tracks impediments and pending stakeholder decisions in a shared Jira view, prompting owners to resolve blockers before they disrupt cross- team delivery. Senior Scrum Master Summit Ridge Software Oct 2020 - Jan 2024 Akron, OH Coordinated Agile delivery for two software teams modernizing a customer account platform, making integration dependencies visible before release planning. Coached product owners and developers on backlog refinement and smaller, testable work items, improving estimation discussions and sprint readiness. Established shared Jira and Confluence practices across teams, reducing confusion about ownership, status, and decisions during cross-team delivery. Led retrospectives that translated recurring workflow issues into team-owned experiments, then reviewed outcomes in subsequent planning sessions. Scrum Master Cedarline Technology Partners Jul 2017 - Sep 2020 Cleveland, OH Facilitated Scrum ceremonies for a development team delivering internal workflow software, keeping engineering and business partners aligned on scope and priorities. Worked with the product owner to refine backlog items and surface acceptance questions early, limiting avoidable rework during development. Used Jira reports and team discussions to identify blocked work and recurring handoff delays, helping the team adjust its workflow as delivery needs changed. Project Coordinator, Agile Delivery Parkview Systems Group Mar 2015 - Jun 2017 Cleveland, OH Supported a software delivery team by maintaining project plans, documenting decisions, and coordinating business review sessions across a portfolio of small releases. Helped introduce regular work reviews and a visual task board, improving shared understanding of progress and open issues among developers and business partners. EDUCATION Bachelor of Science in Management Information Systems University of Toledo 2015 CERTIFICATIONS Certified ScrumMaster (CSM), Scrum Alliance 2018 PMI Agile Certified Practitioner (PMI-ACP), Project Management Institute 2021 PROFESSIONAL SKILLS Agile Delivery Practices: Scrum, Kanban, sprint planning Delivery Coordination: Multi-team planning, dependency mapping, release coordination Team Facilitation: Retrospectives, backlog refinement, review sessions Work Tracking: Jira boards, Jira reports, Confluence pages Collaboration Tools: Miro, Jira, Confluence Product Development: Product discovery, acceptance criteria, testable work items SKILLS Agile delivery leadership Scrum Kanban Multi-team Agile delivery Agile practice adaptation Jira Confluence Facilitation Development team leadership Dependency management Impediment removal Continuous improvement Team effectiveness Product development Problem solving LANGUAGES English (Native) Spanish (Intermediate)
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