Assistant Manager, Restaurant Operations Resume Milo Johnston Assistant Manager, Restaurant Operations (720) 555-4186 milo.johnston@example.com linkedin.com/example/milojohnston Lakewood, CO 80226 STRENGTHS Guest Recovery Handled difficult table conversations with calm listening and practical solutions. Follow up coaching helped prevent repeat service issues. Shift Leadership Moved between floor, expo, line, seating, and bar support during rushes. Teams gained steady direction when pressure rose. Employee Coaching Used station practice, documented feedback, and fair evaluations. New employees earned readiness before working independently. Operating Discipline Kept counts, paperwork, line checks, and supply requests connected. Managers received clearer information for daily decisions. Food Safety Walked preparation and sanitation areas before service. Small corrections early protected presentation, cleanliness, and guest confidence. SKILLS Restaurant Operations Guest Service Employee Scheduling Team Training Performance Coaching Recruitment Support Line Checks Food Inventory Liquor Inventory Cost Control Sanitation Health Compliance Safety and Security Maintenance Coordination Conflict Resolution LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 3.9 Years Assistant Restaurant Manager, Casual Dining Operations at Canyon Table Kitchen (2.2 Years) Restaurant Shift Supervisor, Guest Service Operations at Front Range Social House (1.8 Years) SUMMARY Restaurant management professional with four years of experience leading high volume casual dining shifts across front of house and kitchen operations. Progressed from shift supervision into assistant management through dependable execution in staffing, scheduling, guest service , complaint resolution, line checks, inventory, cost awareness, sanitation, safety, and daily paperwork. Coaches employees through orientation, station practice, documented feedback, evaluations, and development conversations. Maintains calm judgment during busy service while moving between expo, guest seating, line support, bar operations, and floor leadership. Protects food quality and Health Department standards through preparation checks, cleanliness walkthroughs, maintenance reporting, and policy reinforcement. Brings practical knowledge of food and liquor inventory , restaurant technology, security procedures, and corrective action documentation, with a strong record of supporting reliable service across varied shifts and weekends. EXPERIENCE Assistant Restaurant Manager, Casual Dining Operations Canyon Table Kitchen August 2024 - Present Lakewood, CO Leads daily front of house and kitchen operations for a busy casual dining restaurant. Owns staffing coverage, guest recovery, food readiness, inventory, paperwork, coaching, sanitation, safety, and cost awareness. Supports service directly during peak periods across expo, seating, line support, and bar operations. Led high volume shifts across dining and kitchen teams, preserving service flow, food quality , and sanitation. Built weekly schedules around sales forecasts and availability, protecting coverage and labor discipline during changing traffic. Performed pre service line checks for preparation, presentation, stocking, and sanitation before guest arrival. Resolved table complaints through active listening and practical recovery decisions, then coached recurring service issues. Managed food and beverage counts, daily paperwork , supply requests, and cost reviews for operating decisions. Coached employees through orientation , training, documented feedback, evaluations, safety , security, and policy reinforcement. Restaurant Shift Supervisor, Guest Service Operations Front Range Social House October 2022 - July 2024 Golden, CO Directed opening, peak service, and closing shifts across host, service, bar, expo, and kitchen support stations. Coordinated employee deployment, guest recovery, training, inventory , sanitation, maintenance reporting, and performance documentation while building readiness for assistant management. Directed opening, peak service, and closing shifts across host, service, bar, expo , and kitchen stations. Monitored table visits and guest feedback, coordinating recovery actions that protected dining experience during difficult interactions. Trained new employees through orientation and station practice, confirming readiness before independent assignments. Completed food and liquor counts, flagged shortages early, and supported informed ordering adjustments. Maintained restaurant organization through sanitation walkthroughs, safety checks, and timely maintenance reporting. Documented performance concerns with clear observations, fair coaching, evaluations, and corrective action support. PROJECTS Peak Service Readiness Program 2025 Small service improvements change a busy shift. Created a practical readiness routine connecting staffing, line checks, station supplies, guest flow, and recovery coaching before peak periods. Inventory Accuracy Workflow 2024 Inventory tells a story before sales reports do. Organized food and liquor count steps, shortage notes, supply requests, and daily paperwork for clearer operating decisions. LEADERSHIP & AWARDS Assistant management promotion earned through consistent shift leadership, guest recovery, coaching, and operating discipline in 2024. Recognized by restaurant leadership for dependable service recovery, fair feedback, and calm decisions during high volume periods. Selected for expanded responsibility across scheduling, inventory, sanitation, safety, and employee development. EDUCATION Associate of Applied Science in Hospitality Management Red Rocks Community College GPA: 3.5 2022 Lakewood, CO Coursework: Restaurant Operations, Food Safety, Hospitality Supervision, Cost Control CERTIFICATIONS ServSafe Food Protection Manager Certification 2024 ServSafe Alcohol Certification 2024 TECHNICAL SKILLS Restaurant Operations: Shift leadership, Front of house, Kitchen operations Guest Service: Table visits, Complaint resolution, Service recovery Staff Scheduling: Sales demand planning, Availability tracking, Shift coverage Employee Development: Orientation, Station training, Performance evaluations Inventory Control: Food counts, Liquor counts, Supply requests Cost Management: Labor discipline, Usage review, Department costs Food Safety: Line checks, Food preparation, Product presentation Sanitation Standards: Cleanliness walkthroughs, Health Department, Safe handling Safety Operations: Security checks, Maintenance checks, Repair reporting Restaurant Administration: Daily paperwork, Documentation, Operating records Service Stations: Expo, Guest seating, Bar operations Performance Management: Coaching conversations, Corrective action, Feedback documentation SKILLS Restaurant Operations Guest Service Employee Scheduling Team Training Performance Coaching Recruitment Support Line Checks Food Inventory Liquor Inventory Cost Control Sanitation Health Compliance Safety and Security Maintenance Coordination Conflict Resolution PROFESSIONAL AFFILIATIONS Hospitality management graduate committed to practical restaurant leadership and dependable guest service. ServSafe certified restaurant leader engaged with food safety, responsible alcohol service, and Health Department standards. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
  • File
  • US English
File
Styles Download Buy Log In
Bootstrap
> JP 1 1
PDF Footer and Margins Setup
The margins are applied to the document, and the footer shows up in the preview and the PDF

Footer Font Settings

Are you applying for a specific job
so we can tailor your resume to it? Are you applying for a specific job
so we can tailor your cover letter to it?
Type your details as text to generate a personalized resume Type your details as text to generate a personalized cover letter
Website link found! Ready to create resume from:
Skip this Step
Drag the into the box to verify you're human.
Drop here

My Resumes

Displaying {number_of_files} files (out of {total_of_all_files} total)
Name File Type Last Modified: Description:

Rename File

Filename already exists!

Delete Files

Warning: This action is irreversible. Once you click submit, the files will be permanently deleted.

Heading text
Upload From Computer Upload
Select From Existing
LinkedIn
Drag & Drop files anywhere in this tab, or

Uploaded Files

Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

My Files

Resumes or cover letters you create will appear here. No files available yet.
Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Add LinkedIn Profile PDF

You can download your LinkedIn profile as a PDF by opening linkedin.com in a web browser, clicking your profile photo, selecting the “More” or “Resources” button, and choosing “Save to PDF.” You can then attach the PDF using the Upload From Computer tab.

Paste Your LinkedIn Profile Text

If you have copied the LinkedIn profile text, paste it below. See how to copy your profile from LinkedIn

Select this to use the LinkedIn profile text for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Try these controls

<
>