Director, Bilingual Early Learning Programs Resume Caroline Morris Director, Bilingual Early Learning Programs (608) 555-XXXX caroline.morris@example.com carolinemorris Madison, WI 53703 STRENGTHS Program coordination Coordinated services across multiple community sites, bringing enrollment support, family communication, and provider referrals together. Policy analysis Reviewed policy guidance and program records, then translated findings into practical recommendations for bilingual family services. Staff supervision Guided hiring, coaching, reviews, and workload planning for program teams, with shared reviews helping surface service barriers earlier. Family engagement Used Spanish in provider and family discussions and worked with advisors to make service information clearer and more accessible. Provider development Paired provider workshops with follow-up coaching and gathered participant feedback to shape later learning sessions. SKILLS Bilingual education administration Early childhood services Bilingual policy development Service model design Illinois early childhood programs Illinois bilingual education law ESEA Title III requirements Research and policy analysis Culturally responsive practice Program management Professional development Budget management Stakeholder engagement Full-line supervision Spanish speaking and writing LANGUAGES Spanish Proficient 30 English Native 40 MY CAREER 13.5 Years Director, Bilingual Early Learning Programs at Family Learning Alliance (3.1 Years) Senior Program Manager, Bilingual Services at Great Lakes Child Development Network (3.8 Years) Bilingual Education Policy Administrator at Puentes Education Partnership (2.5 Years) Bilingual Early Learning Program Manager at Community Language Access Center (2.2 Years) Bilingual Education Program Coordinator at Neighborhood Family Services Collaborative (2 Years) SUMMARY Bilingual early childhood education administrator with 13 years of progressively responsible experience in program operations, bilingual policy development , and service design for children, families, and providers. Lead planning across community-based service networks and translate research, policy, and provider feedback into practical program priorities. Manage budgets and professional development , supervise multidisciplinary teams, and engage public agencies, educators, and families in coordinated service delivery. Apply culturally responsive practices and communicate orally and in writing in Spanish at a colloquial level, with knowledge of Illinois early childhood programs, bilingual education law, and federal ESEA Title III requirements . EXPERIENCE Director, Bilingual Early Learning Programs Family Learning Alliance Oct 2023 - Present Madison, WI Direct a portfolio of bilingual early learning services reaching families through 28 community-based providers, connecting program planning, provider supports, and family access goals. Developed a cross-program planning cycle using provider feedback, service data, and policy analysis to identify gaps and guide annual priorities for bilingual children and caregivers. Oversee program budgets and professional development plans, matching grant resources to provider needs and culturally responsive learning approaches. Supervise eight program and support staff through hiring, coaching, performance reviews, and workload planning; introduced shared implementation reviews to resolve service barriers earlier. Brief public agencies and community stakeholders on Illinois early childhood programs, Illinois bilingual education law , and federal ESEA Title III requirements , supporting coordinated policy decisions. Use Spanish in provider and family discussions, and prepare bilingual-facing guidance with staff to make service information more accessible. Redesigned bilingual education and care service models across provider sites by aligning family intake, referrals, and educator supports, giving partners a consistent approach to early childhood services. Use long-range planning grounded in provider feedback, policy analysis, and service trends to align Illinois early childhood education and care programs with community needs and annual priorities. Apply public administration coursework and policy analysis methods to compare service options, document implementation implications, and guide program planning with public and community stakeholders. Senior Program Manager, Bilingual Services Great Lakes Child Development Network Jan 2020 - Sep 2023 Rockford, IL Managed a multi-county bilingual education program serving children and families through 19 early learning sites, coordinating provider service plans and program milestones. Built a stakeholder engagement forum with educators, family representatives, and community partners, turning recurring concerns into documented service improvements. Analyzed program guidance, implementation records, and family feedback to advise leaders on bilingual policy and service delivery changes. Planned professional development for providers on culturally responsive practices and bilingual family engagement, pairing workshops with follow-up coaching. Monitored a multi-source operating budget and prepared forecasts that helped program leads prioritize staffing, interpretation, and provider support. Coordinated provider service plans across 19 sites by aligning enrollment support, family communication, and referral procedures, helping partners deliver more consistent early childhood education and care services . Used forum findings and implementation records to align related bilingual initiatives, documenting shared milestones and unresolved needs for program leads and community partners. Bilingual Education Policy Administrator Puentes Education Partnership Jul 2017 - Dec 2019 Chicago, IL Evaluated bilingual education program guidance and ESEA Title III requirements, converting policy changes into implementation materials for early learning and school-based partners. Conducted research and policy analysis using provider interviews, program records, and state guidance to inform recommendations for bilingual family services. Coordinated stakeholder sessions with families, educators, and administrators, documenting areas of agreement and unresolved implementation needs. Designed culturally responsive training resources for bilingual educators and care providers, then gathered participant feedback to refine subsequent sessions. Translated state policy updates into bilingual implementation checklists for early learning partners, clarifying service procedures and helping teams coordinate program changes across education and care settings. Bilingual Early Learning Program Manager Community Language Access Center May 2015 - Jun 2017 Aurora, IL Coordinated bilingual early childhood education and care services across eight community sites, aligning enrollment support, family communication, and provider referrals. Created Spanish and English program materials with educators and family advisors, clarifying service steps for families navigating early learning resources. Tracked program spending and service activity, preparing monthly summaries that informed staffing and professional development decisions. Supported recruitment and onboarding of bilingual staff and contributed to coaching and performance feedback for a six-person program team. Worked with educators and family advisors to align bilingual service procedures across eight sites, connecting enrollment, family guidance, and provider referrals to reduce gaps in access to early childhood services. Bilingual Education Program Coordinator Neighborhood Family Services Collaborative May 2013 - Apr 2015 Elgin, IL Coordinated Spanish-language outreach and enrollment assistance for families seeking early childhood education and care services , maintaining clear referral records for partner providers. Gathered feedback from caregivers and educators to identify barriers to participation, sharing findings that informed updates to family communications. Arranged provider learning sessions and maintained training materials focused on bilingual family engagement and culturally responsive practices . Prepared Spanish-language enrollment guidance with partner providers and used caregiver feedback to clarify referral steps, improving families' access to early childhood education and care services. LEADERSHIP, AWARDS & RECOGNITION Recognized by the Great Lakes Child Development Network for collaborative provider training and family engagement, 2022. Facilitated peer learning sessions for bilingual program coordinators across northern Illinois, 2019–2023. Served as a volunteer Spanish-language family resource navigator at community early learning events, 2016–2018. EDUCATION Master of Public Administration University of Illinois Chicago 2016 Chicago, IL Bachelor of Arts in Public Policy Northern Illinois University 2012 DeKalb, IL CERTIFICATIONS Illinois Bilingual Education Law and ESEA Title III Compliance, Continuing Education 2024 Culturally Responsive Family Engagement, Professional Training 2022 Public Program Budgeting and Grant Administration, Professional Training 2019 PROFESSIONAL SKILLS Office Productivity: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Collaboration Platforms: Microsoft Teams, Zoom, Google Meet Survey Tools: Qualtrics, SurveyMonkey, Google Forms Data Visualization: Microsoft Power BI, Tableau, Microsoft Excel charts Document Management: Microsoft SharePoint, Google Drive, OneDrive Early Learning Platforms: Teaching Strategies GOLD, ChildPlus, Brightwheel SKILLS Bilingual education administration Early childhood services Bilingual policy development Service model design Illinois early childhood programs Illinois bilingual education law ESEA Title III requirements Research and policy analysis Culturally responsive practice Program management Professional development Budget management Stakeholder engagement Full-line supervision Spanish speaking and writing PROFESSIONAL AFFILIATIONS Member, National Association for the Education of Young Children, supporting engagement with early childhood education practices and professional resources. Member, National Association for Bilingual Education, connecting with professionals focused on bilingual education policy and services. LANGUAGES Spanish (Proficient) English (Native) ADDITIONAL INFORMATION Valid Illinois driver's license. Prepared to complete Illinois State Police criminal history and CANTS background checks. Available for required travel, overnight stays, state-issued equipment use, and occasional overtime, including evenings and weekends. ADDITIONAL INFORMATION Valid Illinois driver's license. Prepared to complete Illinois State Police criminal history and CANTS background checks. Available for required travel, overnight stays, state-issued equipment use, and occasional overtime, including evenings and weekends.
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