Bookkeeper / Office Administrator Resume

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Bookkeeper / Office Administrator Resume Alani Lee Bookkeeper / Office Administrator (847) 555-XXXX alani.lee@example.com alanilee Evanston, IL 60201 STRENGTHS Accurate records Checks source documents and account details carefully, catching missing information before it disrupts billing or monthly close. Responsive service Follows customer questions through to a clear next step, with dependable follow-up recognized by office leadership. Payroll coordination Collects and verifies time submissions, then works through discrepancies with employees and the payroll provider before processing. Practical organization Keeps project files, personnel records, and recurring paperwork orderly so colleagues can find information and meet deadlines. Peer support Shares clear guidance on invoice documentation and QuickBooks Online entry, helping colleagues follow consistent procedures. SKILLS Bookkeeping Construction office administration QuickBooks Online Weekly payroll coordination Vendor bill processing Customer invoicing Account reconciliation Office administration Employee onboarding Personnel file management Customer service Phone communication Project documentation Appointment scheduling Workload prioritization LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 8.5 Years Bookkeeper / Office Administrator at Lakefront Building Partners (3.5 Years) Bookkeeper and Construction Office Coordinator at BuildRight Commercial Interiors (1.9 Years) Accounting and Office Administrator at Evergreen Property Services (1.9 Years) Bookkeeping Assistant at LedgerPath Business Support (1.2 Years) SUMMARY Bookkeeper and office administrator with 8+ years supporting construction and service businesses through accurate accounting, weekly payroll coordination, and responsive office administration. Maintain QuickBooks Online records, coordinate payroll, and organize project documentation while supporting customers, field teams, sales, and company leadership. Use Microsoft Office, HubSpot, and Adaptive Planning to manage records and communication, and hold an Illinois Notary Public commission with conversational Spanish. EXPERIENCE Bookkeeper / Office Administrator Lakefront Building Partners May 2023 - Present Schaumburg, IL Maintain construction accounting in QuickBooks Online, updating items and account details, coding vendor bills , recording customer payments , reconciling accounts, and issuing accurate invoices for service and project work. Coordinate weekly payroll by collecting and validating field and office time data, resolving discrepancies, and submitting payroll through Elite Payroll from QuickBooks and the payroll service . Manage onboarding documents, personnel files, and routine HR processes while protecting the accuracy of payroll and HR-related systems and data. Keep project files organized and accessible; prepare proposals and supporting documents, create service orders , and coordinate appointment schedules with customers and field personnel. Serve as a professional first point of contact by answering and routing calls , taking messages, calling customers and employees, and following up on service questions and open requests. Provide direct administrative support to the owner and coordinate day-to-day requests from sales, estimating, operations, project support, and field staff. Use Microsoft Office, Word, Excel, Office 365, and Zoom to prepare reports, manage shared documents, and coordinate office communication; use HubSpot to track customer follow-up and Adaptive Planning for financial planning and reporting. Document repeatable billing and file-management steps, learn new software tools as needed , and refine office workflows to improve record consistency and deadline visibility. Bookkeeper and Construction Office Coordinator BuildRight Commercial Interiors June 2021 - April 2023 Des Plaines, IL Supported bookkeeping and office administration for commercial construction projects, maintaining QuickBooks Online records and assembling organized documentation for active jobs. Processed vendor bills and customer payments, checked coding against project records, and prepared customer invoices for review and timely delivery. Coordinated weekly payroll preparation by checking submitted time records and communicating corrections to employees and the payroll provider. Scheduled service visits with customers and field personnel, created service orders, and kept project files current for sales and operations staff. Answered office phone calls, routed requests, and provided clear customer service and follow-up on scheduling, billing, and project documentation. Used Excel and Office 365 spreadsheets to track invoice status, payroll submissions, and outstanding project paperwork; prioritized overlapping requests to meet recurring deadlines. Accounting and Office Administrator Evergreen Property Services July 2019 - May 2021 Skokie, IL Maintained bookkeeping records for a property services business, entering transactions, reviewing bills, recording customer receipts, and organizing monthly account reconciliations . Prepared customer invoices and responded to phone-based and in-office account questions, explaining charges clearly and routing complex issues for resolution. Gathered weekly time information for payroll processing and maintained employee records and onboarding forms in coordination with the office manager. Used Word, Excel, Office 365, and Zoom for correspondence, schedules, spreadsheets, and staff check-ins while balancing daily service requests and accounting deadlines. Bookkeeping Assistant LedgerPath Business Support May 2018 - June 2019 Morton Grove, IL Entered client transactions and vendor bills into QuickBooks Online , checked supporting documents, and flagged missing details before monthly close preparation. Prepared invoice drafts, recorded customer payments, and maintained orderly electronic files for small-business clients. Responded to routine phone inquiries in English and Spanish, documented requests, and kept administrative tasks moving during busy reporting periods. LEADERSHIP, AWARDS & RECOGNITION Recognized by office leadership in 2025 for dependable customer follow-up and accurate construction project files. Created an onboarding and payroll-document checklist adopted by office colleagues at Lakefront Building Partners. Provided informal peer guidance on invoice documentation and QuickBooks Online data-entry procedures. EDUCATION Associate of Applied Science in Accounting Oakton College 2017 Illinois CERTIFICATIONS Illinois Notary Public Commission 2022 QuickBooks Online ProAdvisor Certification 2023 PROFESSIONAL SKILLS Accounting Systems: QuickBooks Online, Adaptive Planning, Excel Payroll and HR Systems: Elite Payroll from QuickBooks, QuickBooks Payroll, Microsoft Excel Office Productivity: Microsoft Word, Microsoft Excel, Office 365 Customer and Project Systems: HubSpot, Zoom, Microsoft Outlook Construction Administration: QuickBooks Online, Microsoft Word, Office 365 Financial Reporting Tools: Adaptive Planning, Microsoft Excel, QuickBooks Online SKILLS Bookkeeping Construction office administration QuickBooks Online Weekly payroll coordination Vendor bill processing Customer invoicing Account reconciliation Office administration Employee onboarding Personnel file management Customer service Phone communication Project documentation Appointment scheduling Workload prioritization PROFESSIONAL AFFILIATIONS Member, National Association of Certified Public Bookkeepers, supporting continued learning in bookkeeping and accounting practices. Member, Association of Finance & Accounting Professionals, engaging with an organized community focused on accounting and office finance. LANGUAGES English (Native) Spanish (Intermediate)

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