Business Performance Manager, Operations Resume Valentina Macias Business Performance Manager, Operations (919) 555-3274 valentina.macias@example.com linkedin.com/example/valentinamacias Raleigh, NC 27606 STRENGTHS Performance visibility Built scorecards that made quiet operational signals easier for leaders to see and act on. Cross functional alignment Connected teams around shared commitments; peers often relied on clear tracking when priorities shifted. Executive communication Turned dense operational data into briefings that gave leaders useful choices, not extra noise. Process improvement Used Lean methods to remove reporting friction, and recurring reviews became easier to run. Analytical judgment Checked definitions and source data closely, helping leadership trust findings before making decisions. SKILLS Business Performance Management Manufacturing Operations Operational Planning KPI Management Scorecards Dashboards Data Analytics Executive Presentations Budget Planning Headcount Planning Lean Six Sigma Project Management Problem Solving Cross Functional Coordination LANGUAGES English Native 40 Spanish Proficient 30 MY CAREER 7.8 Years Senior Business Performance Manager, Regulated Operations at Crescent Biologics (2.8 Years) Business Performance Manager, Manufacturing Support at Piedmont Life Sciences (1.9 Years) Senior Operations Analyst, Performance Analytics at Carolina Precision Pharma (1.4 Years) Operations Performance Analyst, Manufacturing at Triangle Advanced Manufacturing (1.7 Years) SUMMARY Business Performance Manager with eight years supporting regulated manufacturing and engineering operations through performance management, operational planning, analytics, and cross functional execution. Builds KPI frameworks, scorecards, dashboards, and reporting routines that give senior leaders clear visibility into trends, risks, capacity, and commitments. Coordinates annual planning, budgets, headcount, resources, and recurring business reviews across Manufacturing, Engineering, Quality, Supply Chain, Finance, and Environmental Health and Safety . Translates complex operational data into concise executive presentations, recommended actions, and accountable follow through. Advanced in Microsoft Excel, PowerPoint, Power BI, Power Query, and Tableau, with practical use of automation and emerging AI applications. Applies Lean, Six Sigma, structured problem solving , and project management practices to simplify reporting and support sound decisions. EXPERIENCE Senior Business Performance Manager, Regulated Operations Crescent Biologics January 2024 - Present Raleigh, North Carolina Direct performance management routines for manufacturing and engineering functions at a regulated production site. Connect operational priorities, KPI reporting, planning inputs, executive communications, and leadership decisions across site functions. Built Power BI scorecards combining production, maintenance, quality, staffing, and supply indicators for leadership reviews. Facilitated annual goal setting with Finance, consolidating budget, headcount, resource, and delivery assumptions into commitments. Produced executive presentations that translated operational data into concise risks, options, and recommended actions for leaders. Established action and decision tracking across Quality, Supply Chain, Finance, Environmental Health and Safety , Manufacturing, Engineering. Applied Lean problem solving and Power Query automation to streamline reporting preparation while preserving validation controls. Business Performance Manager, Manufacturing Support Piedmont Life Sciences January 2022 - December 2023 Greensboro, North Carolina Managed performance reporting and operational planning for manufacturing support functions. Connected site objectives with measurable deliverables, accountable owners, review cadences, and cross functional improvement work. Developed Tableau and Excel analyses that reconciled metrics across functions before leadership reporting and review. Coordinated quarterly resource and forecast reviews with Finance , surfacing capacity gaps early for leadership action. Prepared performance summaries clarifying trends, dependencies, decisions, and commitments for manufacturing and engineering stakeholders. Facilitated Lean problem solving sessions that simplified reporting handoffs and standardized recurring management routines. Coordinated improvement initiatives using project schedules, risk logs, and milestone reviews without formal authority. Senior Operations Analyst, Performance Analytics Carolina Precision Pharma July 2020 - December 2021 Durham, North Carolina Owned analytics for regulated manufacturing operations , integrating production, quality, supply, and labor information. Supported weekly performance discussions, planning decisions, reporting consistency, and operational risk visibility. Created KPI definitions and Excel dashboards with documented calculation logic for consistent leadership reporting. Used Power Query to consolidate recurring extracts and validation checks while retaining source traceability. Analyzed performance trends and exceptions, then connected findings with practical follow up actions. Supported budget and headcount planning by validating inputs and reconciling assumptions for Finance leaders. Applied Six Sigma tools to clarify ownership and strengthen a recurring reporting handoff. Operations Performance Analyst, Manufacturing Triangle Advanced Manufacturing October 2018 - June 2020 Cary, North Carolina Supported business performance processes for manufacturing operations through metrics, planning inputs, review materials, data coordination, and initiative tracking. Helped managers maintain clear commitments across functions. Built Excel models for throughput, schedule adherence, staffing, and exceptions during management discussions. Prepared PowerPoint summaries that distilled source information into trends, open issues, and required decisions. Coordinated data collection across operations , quality , supply, and finance contacts before reporting deadlines. Maintained project actions, decisions, milestones, and dependencies for cross functional initiatives. Mapped reporting workflows during Lean workshops, identifying redundant steps and documenting standard processes. PROJECTS Integrated Site Performance Scorecard 2024 Created a connected performance view across production, maintenance, quality, staffing, and supply. Clear measures helped leaders spot constraints earlier and focus conversations on practical action. Operational Planning Review Framework 2023 Built a recurring planning framework that connected objectives, resources, budgets, headcount, owners, and deliverables. Better visibility gave functional leaders a steadier basis for decisions. LEADERSHIP & AWARDS Recognized by senior leaders for clear performance reporting and decision ready executive communications. Selected to lead cross functional Lean reporting improvements across manufacturing support functions. Earned continued trust from peers as a resource for KPI definitions, data validation, and planning reviews. EDUCATION Bachelor's Degree in Business Analytics North Carolina State University GPA: 4.0 2018 Raleigh, North Carolina Coursework: Business analytics, operational planning, data visualization, project management, statistics CERTIFICATIONS Lean Six Sigma Green Belt 2021 Microsoft Certified: Power BI Data Analyst Associate 2023 TECHNICAL SKILLS Microsoft Office: Microsoft Excel, Microsoft PowerPoint, Microsoft Office Business Intelligence: Power BI, Tableau, Power Query Data Analytics: Operational analytics, trend analysis, data validation Performance Management: KPI frameworks, scorecards, performance measures Operational Planning: Annual planning, resource planning, headcount planning Financial Planning: Budget analysis, forecast reviews, Finance coordination Continuous Improvement: Lean, Six Sigma, structured problem solving Project Management: Project schedules, risk logs, milestone reviews Executive Reporting: Executive presentations, briefing materials, leadership communications Manufacturing Operations: Production operations, maintenance operations, manufacturing processes Regulated Operations: Quality operations, Environmental Health and Safety, data controls Digital Enablement: Reporting automation, emerging AI applications, data visualization SKILLS Business Performance Management Manufacturing Operations Operational Planning KPI Management Scorecards Dashboards Data Analytics Executive Presentations Budget Planning Headcount Planning Lean Six Sigma Project Management Problem Solving Cross Functional Coordination PROFESSIONAL AFFILIATIONS Association for Operations Management, participant in manufacturing planning and performance discussions. Institute of Industrial and Systems Engineers, engaged with process improvement and analytics practices. LANGUAGES English (Native) Spanish (Proficient) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
  • File
  • Preview
  • Show Styles
  • PDF Download
  • US English
File
Styles Download Buy Log In
Bootstrap
> JP 1 1
PDF Footer and Margins Setup
The margins are applied to the document, and the footer shows up in the preview and the PDF

Footer Font Settings

Are you applying for a specific job
so we can tailor your resume to it? Are you applying for a specific job
so we can tailor your cover letter to it?
Type your details as text to generate a personalized resume Type your details as text to generate a personalized cover letter
Website link found! Ready to create resume from:
Skip this Step
Drag the into the box to verify you're human.
Drop here

My Resumes

Displaying {number_of_files} files (out of {total_of_all_files} total)
Name File Type Last Modified: Description:

Rename File

Filename already exists!

Delete Files

Warning: This action is irreversible. Once you click submit, the files will be permanently deleted.

Heading text
Upload From Computer Upload
Select From Existing
LinkedIn
Drag & Drop files anywhere in this tab, or

Uploaded Files

Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

My Files

Resumes or cover letters you create will appear here. No files available yet.
Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Add LinkedIn Profile PDF

You can download your LinkedIn profile as a PDF by opening linkedin.com in a web browser, clicking your profile photo, selecting the “More” or “Resources” button, and choosing “Save to PDF.” You can then attach the PDF using the Upload From Computer tab.

Paste Your LinkedIn Profile Text

If you have copied the LinkedIn profile text, paste it below. See how to copy your profile from LinkedIn

Select this to use the LinkedIn profile text for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Try these controls

<
>