Campus Store Lead Assistant Resume Mariana Mcdaniel Campus Store Lead Assistant (336) 555-7318 mariana.mcdaniel@example.com linkedin.com/example/marianamcdaniel Winston-Salem, NC 27103 STRENGTHS Semester readiness Tracked adoptions, orders, shelf tags, and replenishment closely, helping busy sales periods begin with fewer surprises. Cash control Balanced register activity and documented deposits carefully. Colleagues relied on steady follow through during financial aid sales. Customer service Handled interruptions with patience and clear answers, helping students find materials while keeping store lines moving. Team guidance Trained new associates with practical checklists and calm coaching, giving newer staff confidence during assigned lead shifts. Inventory accuracy Matched receipts, counts, and vendor records closely. Small discrepancies became easier for finance and store teams to resolve. SKILLS Campus Store Operations Customer Service POS Systems Textbook Management Inventory Management Ordering Receiving Vendor Coordination Cash Handling Reconciliation Daily Deposits 10 Key Departmental Billing Invoicing Merchandising LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 4.1 Years Senior Campus Store Associate at Forsyth Academic Bookstore Services (2.1 Years) Campus Store Associate at Triad Campus Retail Cooperative (2 Years) SUMMARY Campus retail operations professional with four years of experience supporting college bookstore service, textbook coordination, inventory control, POS transactions, receiving, purchasing, billing, merchandising , and shift guidance. Manages semester transitions from faculty adoption follow up through initial orders , shelf preparation, replenishment, returns, buyback preparation, and student sales. Brings careful cash handling , reconciliation, daily deposit control, 10 key accuracy, vendor research, discrepancy resolution, and organized documentation for invoices, counts, write offs, and internal charges. Trains part time associates on store procedures, customer service , POS workflows, and opening and closing routines, while providing calm task direction during busy periods. Works comfortably with students, faculty, staff, vendors, finance teams, and campus partners, helping store operations remain orderly, welcoming, and responsive. EXPERIENCE Senior Campus Store Associate Forsyth Academic Bookstore Services August 2024 - Present Winston-Salem, NC Supports textbook sales, merchandise operations, internal orders, inventory control, customer service, and shift level guidance across campus and satellite locations. Coordinated faculty adoptions, missing selections, initial orders, shelf tags , and replenishment for semester launches Balanced POS activity during financial aid sales , completing cash reconciliation and daily deposit controls Received textbooks , course kits , apparel, supplies, and convenience goods against purchasing documentation Trained part time associates on POS workflows, textbook lookup, service standards, and opening checklists Prepared departmental merchandise invoices, tracked balances, and resolved routine discrepancies with finance staff Restocked satellite inventory , rotated products, and escalated significant policy, personnel, or financial issues Campus Store Associate Triad Campus Retail Cooperative July 2022 - July 2024 Greensboro, NC Delivered front line bookstore service while supporting receiving , textbook lifecycle work, purchasing research, inventory records, merchandising, and safe daily operations. Served students, faculty, and staff through POS transactions, returns, telephone inquiries, and course searches Received textbooks, food, beverages, merchandise, and supplies, matching quantities against vendor documents Supported textbook reorders, approved returns , dead stock processing, wholesale returns , and buyback preparation Performed cycle counts and 10 key reconciliations, documenting approved adjustments and inventory write offs Researched vendor pricing and availability, tracking routine merchandise requests through receipt and filing Built displays and replenished high traffic areas during busy periods with frequent customer interruptions PROJECTS Semester Textbook Readiness 2025 Coordinated adoption follow up, ordering, shelf preparation, replenishment, and returns for a smooth student sales cycle. Satellite Merchandise Replenishment 2024 Supported off site stock counts, product rotation, restocking, and presentation checks across a secondary retail location. LEADERSHIP & AWARDS Recognized by store leadership for dependable semester transition coverage and steady student service. Selected to train new associates on POS workflows, textbook lookup, and store opening procedures. Trusted with assigned lead shifts, routine task direction, and escalation of significant operational concerns. EDUCATION Associate in Applied Science in Business Administration Guilford Technical Community College GPA: 3.5 2022 Jamestown, NC Coursework: Business operations, accounting principles, office applications, customer service CERTIFICATIONS Microsoft Office Specialist: Excel Associate 2023 10 Key Adding Machine Skills 2022 TECHNICAL SKILLS Point of Sale Systems: POS software, cash registers, transaction processing Inventory Systems: Inventory management, cycle counts, stock records Textbook Operations: Textbook adoptions, buyback, approved returns Purchasing Tools: Vendor research, purchase orders, replenishment Microsoft Office: Microsoft Excel, Microsoft Word, Microsoft Office Suite Financial Controls: Cash handling, reconciliation, daily deposits Billing Records: Internal billing, invoices, outstanding balances Receiving Records: Receiving documentation, quantity matching, discrepancy tracking Merchandising Tools: Shelf tags, product displays, product rotation Store Procedures: Opening checklists, closing checklists, safety procedures Communication Tools: Professional telephone skills, email, interpersonal communication SKILLS Campus Store Operations Customer Service POS Systems Textbook Management Inventory Management Ordering Receiving Vendor Coordination Cash Handling Reconciliation Daily Deposits 10 Key Departmental Billing Invoicing Merchandising PROFESSIONAL AFFILIATIONS Campus bookstore service teams, supporting students, faculty, staff, vendors, and finance partners. Community college retail operations, contributing to student engagement and campus service initiatives. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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