CPS Family Services Supervisor Resume Brielle Cooper CPS Family Services Supervisor (210) 555-6724 brielle.cooper@example.com linkedin.com/example/briellecooper San Antonio, TX 78205 STRENGTHS Safety judgment Case reviews connected immediate risk, protective capacity, and placement needs, giving partners clearer decisions during urgent moments. Staff coaching Field observations and case consultation helped newer specialists think through difficult decisions with steadier documentation. Legal coordination Clear records and timely conversations gave attorneys and courts useful facts for removal and placement decisions. Accessible reporting Microsoft Office and PDF materials followed WCAG 2.1 AA and Section 508 practices, making review easier for partners. Family partnership Respectful contact with families, caregivers, schools, and providers kept service planning grounded in real circumstances. SKILLS Child Protective Services Family Based Safety Services Child Safety Assessment Safety Plans Parental Child Safety Placements Family Reunification Permanency Planning Child Placement Services Case Readings Caseload Management Staff Development Performance Appraisal Policy Interpretation Legal Coordination Court Documentation LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 8.8 Years CPS Family Services Supervisor at Lone Star Family Support Network (3.8 Years) Senior CPS Specialist at Hill Country Child and Family Services (2.4 Years) CPS Specialist at Prairie View Social Services (1.8 Years) Child Placement Caseworker at Crossroads Child Placement Services (9 Months) SUMMARY Child Protective Services leader with nine years of public social services experience across frontline casework, child placement, family based safety services , and supervision. Guides caseworkers and clerical staff through caseload oversight, case readings, staff consultation, field observation, training, performance review, and appraisal. Applies fact analysis to Safety Plans, Parental Child Safety Placements , family reunification, individualized service plans , removal decisions, placement actions, and permanency planning. Coordinates legal strategy with attorneys, courts, CASA representatives, schools, medical providers, caregivers, and community partners. Produces concise documentation and operational reports using case management software and Microsoft Office. Supports accessible documents aligned with WCAG 2.1 AA and Section 508. Brings calm judgment, culturally respectful communication, and practical coaching to decisions that protect children and strengthen family outcomes. EXPERIENCE CPS Family Services Supervisor Lone Star Family Support Network January 2023 - Present San Antonio, TX Lead family based child protective services operations for caseworkers and administrative staff, with ownership of safety decisions, caseload flow, staff development, legal coordination, reporting, and accessible documentation. Balanced caseloads, leave coverage, safety priorities, and deadlines across family based service operations. Reviewed Safety Plans and placement recommendations before significant case actions involving children and caregivers. Used case readings, field observation , and performance data to strengthen judgment and policy adherence. Coordinated removal decisions with attorneys, courts, and case stakeholders after reviewing immediate safety information. Produced accessible Microsoft Office and PDF reports aligned with WCAG 2.1 AA and Section 508. Built trusted connections with CASA, schools, medical providers, caregivers, and community partners during difficult cases. Senior CPS Specialist Hill Country Child and Family Services July 2020 - December 2022 New Braunfels, TX Managed complex CPS cases involving abuse and neglect concerns, connecting safety assessment, service planning, court preparation, placement decisions , and family collaboration across multiple stakeholders. Assessed immediate safety, protective capacities, placement needs, and family stability during complex CPS investigations. Created individualized service plans linking identified risks with treatment, community services, and protective actions. Prepared court narratives by correlating interviews, records, collateral information, and observed conditions. Coordinated attorneys, judges, schools, medical professionals, caregivers, and providers around permanency decisions. Supported newer specialists through case consultation and field practice during challenging family circumstances. Maintained court ready records with case management systems, Microsoft Office , deadline tracking, and clear documentation. CPS Specialist Prairie View Social Services August 2018 - June 2020 Austin, TX Provided direct CPS casework for children and families, combining interviews, home visits, collateral contacts, safety assessments, referrals, court preparation, and reliable case documentation. Conducted interviews, home visits, records reviews, and collateral contacts for abuse and neglect concerns. Assessed child safety and protective capacities under CPS procedures, documenting findings and recommended actions. Connected families with counseling, medical, educational, and community referrals through service planning. Prepared records supporting staffings, court preparation, placement considerations, and child well being monitoring. Maintained respectful communication with parents, children, caregivers, attorneys, and school personnel during urgent cases. Managed concurrent deadlines through agency software , structured planning, field activity, and dependable documentation. Child Placement Caseworker Crossroads Child Placement Services October 2017 - July 2018 Round Rock, TX Supported child placement services through facility visits, placement monitoring, records management, caregiver coordination, and factual recommendations for supervisory review. Reviewed child and placement information before recommending options based on safety and service needs. Visited licensed childcare settings to document well being, conditions, participation, and emerging concerns. Maintained placement records and assembled factual information for supervisory monitoring decisions. Coordinated caregivers, schools, providers, and caseworkers so placement information remained current. Applied state and federal requirements during placement contacts, reviews, and recommendation preparation. Built practical case communication and records management skills through respectful family engagement. PROJECTS Accessible Child Welfare Reporting 2024 Created a practical reporting approach for concise case summaries, Microsoft Office documents, and Adobe PDFs. Accessibility checks supported clearer review for legal and operational partners. Family Safety Coordination Framework 2022 Mapped safety decisions, service planning, placement coordination, and family communication into a clear working framework. The project helped connect daily actions with child safety and permanency goals. LEADERSHIP & AWARDS Child Protective Services Supervisor Certification recognized in 2023 after completing required supervisory preparation. Phase I Child Protective Services Specialist Certification earned in 2019 for early CPS practice. Trusted by peers for practical case consultation, respectful communication, and sound safety judgment. EDUCATION Bachelor's Degree in Social Work Texas State University GPA: 4.0 2017 San Marcos, TX Coursework: Child welfare practice, human behavior, social policy, case management CERTIFICATIONS Phase I Child Protective Services Specialist Certification 2019 Child Protective Services Supervisor Certification 2023 TECHNICAL SKILLS Child Welfare Practice: CPS casework, family based safety services, child placement services Safety Planning: Safety Plans, Parental Child Safety Placements, protective capacity assessment Permanency Services: Family reunification, permanency planning, individualized service plans Case Oversight: Case readings, caseload management, case transfers Staff Management: Staff consultation, performance review, training Legal Documentation: Court documentation, removal decisions, placement decisions Stakeholder Coordination: CASA, courts, attorneys Community Services: Medical providers, schools, community resources Office Applications: Microsoft Word, Microsoft Excel, Microsoft Outlook Document Accessibility: WCAG 2.1 AA, Section 508, accessible PDFs Reporting Tools: Operational reports, performance data, management summaries Field Operations: Field observation, home visits, facility visits SKILLS Child Protective Services Family Based Safety Services Child Safety Assessment Safety Plans Parental Child Safety Placements Family Reunification Permanency Planning Child Placement Services Case Readings Caseload Management Staff Development Performance Appraisal Policy Interpretation Legal Coordination Court Documentation PROFESSIONAL AFFILIATIONS Professional collaboration with CASA representatives, courts, schools, medical providers, and community resources. Working relationships with attorneys, caregivers, child welfare partners, and family service providers. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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