Senior Network Engineer, Engineering Operations Automation Resume Maverick Floyd Senior Network Engineer, Engineering Operations Automation (610) 555-2841 maverick.floyd@example.com linkedin.com/example/maverickfloyd King of Prussia, PA 19406 STRENGTHS Operational Discovery Extended workflow shadowing revealed hidden exception paths, giving developers clearer requirements and better handoffs. Practical Prototyping Early LLM and RAG prototypes tested assumptions quickly, helping teams make investment decisions with evidence. Technical Communication Clear white papers and process diagrams helped technical and operational stakeholders compare options confidently. Cross Functional Delivery Close partnership with developers resolved implementation gaps before they became larger operational problems. Mentorship Junior engineers gained practical guidance on discovery, documentation, and evaluation, then became trusted contributors. SKILLS Project Management Automation Process Improvements Network Engineering Service Delivery Service Assurance Process Engineering Software Engineering Artificial Intelligence Agentic AI Large Language Models RAG Architecture Solution Architecture Prototyping Technical Documentation LANGUAGES English Native 40 Spanish Beginner 10 MY CAREER 6.8 Years Senior Network Automation Engineer at Liberty Fiber Systems (1.8 Years) Network Automation Engineer at Allegheny Communications Engineering (2.6 Years) Network Engineer, Service Operations at Susquehanna Network Services (2.4 Years) SUMMARY Senior network and automation engineer with seven years of experience connecting network operations, process engineering , software development, and artificial intelligence . Builds business cases, process maps, business requirements, product requirements, technical requirements, prototypes, algorithms, evaluation plans, and lifecycle documentation that turn frontline Service Delivery and Service Assurance needs into executable engineering work. Applies Agentic AI, Large Language Models , RAG architecture, APIs, solution architecture, testing, and technical reporting across automation initiatives. Works closely with developers, operational teams, partners, and engineering leaders from discovery through implementation, resolving technical gaps and communicating risks, dependencies, progress, and value. Mentors junior engineers through practical knowledge sharing and can support reliable automation decisions that improve employee workflows, customer outcomes, and network operations. EXPERIENCE Senior Network Automation Engineer Liberty Fiber Systems January 2025 - Present Conshohocken, PA Leads technical discovery and automation portfolio work across network operations, Service Delivery, Service Assurance, software development, and partner solutions . Guides requirements, prototypes, evaluations, documentation, and developer collaboration while mentoring junior engineers and reporting portfolio value. Mapped frontline workflows with Service Delivery teams, exposing exception paths that shaped automation requirements. Converted operational findings into business cases , process flows, and technical specifications for development teams. Prototyped LLM and RAG solutions with APIs, testing practical automation before larger investment decisions. Partnered with developers through implementation, resolving workflow gaps between network logic and delivered behavior. Led case studies and evaluation plans , documenting evidence, risks, dependencies, and portfolio recommendations. Mentored junior engineers on discovery, requirements quality, technical writing, and prototype evaluation practices. Network Automation Engineer Allegheny Communications Engineering May 2022 - December 2024 Pittsburgh, PA Developed network workflow automation and research initiatives linking operations, software engineering , product contributors, and external partners. Produced requirements, prototypes, architecture materials, technical recommendations, testing evidence, and milestone communication for operational improvements. Automated provisioning workflows through API integrations and process analysis, improving consistency across engineering handoffs. Shadowed incident teams and translated process variations into requirements supporting clearer development and acceptance testing. Built reusable API components and prototypes, validating orchestration against representative operational scenarios. Researched LLM and retrieval approaches, recommending practical uses, data limits, evaluation methods, and safeguards. Authored architecture notes, white papers , test plans, and recommendations for cross functional technical decisions. Coordinated dependencies, partner evaluations, project materials, and milestone reporting across engineering and operations. Network Engineer, Service Operations Susquehanna Network Services November 2019 - April 2022 Harrisburg, PA Supported business connectivity operations through network troubleshooting, process mapping, lightweight automation, controlled testing, and technical documentation . Worked with frontline users and cross functional partners to improve handoffs, clarify requirements, and balance customer impact with delivery risk. Diagnosed service workflow issues and documented repeatable resolution patterns for operational support teams. Created scripts for recurring engineering checks, pairing implementation with validation steps and operating documentation. Mapped provisioning and incident processes with users, identifying decision points that informed automation improvements. Evaluated vendor and internal changes in controlled environments, recording results before broader adoption. Produced technical specifications, process diagrams, troubleshooting guides, and implementation notes for operational handoffs. Contributed analysis during cross functional initiatives, balancing customer impact, technical risk, and delivery timing. PROJECTS Network Operations Automation Evaluation 2026 Reliable automation starts with frontline reality. Developed evaluation concepts connecting workflow observation, RAG architecture, testing, technical evidence, and business value so future network products can support employees and customers with practical judgment. Service Workflow API Prototyping 2024 Useful innovation begins with a real operational need. Built distinct prototype concepts for network workflow orchestration, API reuse, scenario validation, and development planning across service delivery operations. LEADERSHIP & AWARDS Selected as Technical Mentor, Engineering Automation Mentorship Program, 2025. Recognized by engineering stakeholders for clear automation recommendations, technical reporting, and knowledge sharing. Trusted to present portfolio risks, dependencies, progress, and value realization to engineering leadership. EDUCATION Bachelor's Degree in Computer Engineering Temple University GPA: 0 2019 Philadelphia, PA Coursework: Network engineering, software engineering, algorithms, artificial intelligence, systems design CERTIFICATIONS AWS Certified Solutions Architect, Associate 2024 Cisco Certified Network Professional, Enterprise 2023 TECHNICAL SKILLS Network Engineering: Network operations, service delivery, service assurance Automation Development: Workflow automation, process automation, orchestration Artificial Intelligence: Agentic AI, artificial intelligence, machine learning Language Models: Large Language Models, LLMs, prompt evaluation Retrieval Systems: RAG architecture, retrieval, operational data Application Programming Interfaces: APIs, REST APIs, API integration Architecture: Solution architecture, technical architecture, product architecture Requirements Engineering: Business requirements, product requirements, technical requirements Process Analysis: Process engineering, process mapping, process flow diagrams Testing And Evaluation: Testing, evaluation plans, case studies Project Management: Portfolio management, project management, dependency management Technical Documentation: Technical specifications, white papers, lifecycle documentation Cloud Architecture: AWS, cloud architecture, AWS Solutions Architect Network Certifications: CCNP Enterprise, Cisco networking, network standards Software Engineering: Software development, algorithms, prototyping SKILLS Project Management Automation Process Improvements Network Engineering Service Delivery Service Assurance Process Engineering Software Engineering Artificial Intelligence Agentic AI Large Language Models RAG Architecture Solution Architecture Prototyping Technical Documentation PROFESSIONAL AFFILIATIONS Engineering Automation Mentorship Program, Technical Mentor, 2025 to Present. Network engineering and automation practitioner community, contributor to practical workflow improvement discussions. LANGUAGES English (Native) Spanish (Beginner) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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