Global Head of Workplace Resume

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Global Head of Workplace Resume Madeline Ahmed Global Head of Workplace (510) 555-7632 madeline.ahmed@example.com linkedin.com/example/madelineahmed Oakland, CA 94612 STRENGTHS Portfolio judgment Used occupancy, utilization, and cost data during expansion reviews, giving executives a clearer basis for difficult site decisions. Vendor leadership Turned service reviews into practical action plans, and partners came back for help with difficult delivery issues. Workplace empathy Listened to dietary needs and employee feedback before changing amenities, which made daily services feel more useful. Calm readiness Prepared teams for drills, evacuation, and incident response; small details became habits people could trust. Financial discipline Connected forecasts, invoices, and capital plans with business needs, giving Finance a steadier view of spending. SKILLS Global Workplace Strategy Corporate Real Estate Portfolio Planning Lease Negotiation Site Selection Facilities Management Vendor Management Service Level Agreements Key Performance Indicators Capital Budgets Forecasting Occupancy Analytics Workplace Experience Food and Beverage Office Openings LANGUAGES English Native 40 Arabic Proficient 30 MY CAREER 17 Years Vice President, Global Workplace and Real Estate at Vertex Harbor Technologies (4.8 Years) Senior Director, Workplace and Real Estate at Northstar Cloud Systems (3.7 Years) Director, Workplace Operations at BluePeak Software Group (2.8 Years) Workplace and Facilities Manager at Meridian Advisory Partners (3.8 Years) Facilities Coordinator at CivicPoint Services (2.1 Years) SUMMARY Global Workplace and Real Estate leader with 15 years guiding multi site portfolios, office operations , capital programs, and employee experience across technology and professional services organizations. Leads international real estate strategy, site selection, lease negotiation, renewals, consolidations, exits, relocations, and build outs. Owns multi million dollar operating and capital budgets, using occupancy, utilization, forecast, and cost data for sound portfolio decisions. Builds accountable teams and vendor partnerships through service level agreements, key performance indicators, sourcing, contract reviews, and operating rhythms. Partners with People, Security, IT, Finance, Legal, and business leaders on safety, emergency preparedness, business continuity, compliance, food and beverage , sustainable design, and workplace standards. Creates practical environments that support collaboration, employee needs, and disciplined growth. EXPERIENCE Vice President, Global Workplace and Real Estate Vertex Harbor Technologies January 2022 - Present Oakland, CA Leads workplace and real estate strategy across 12 global technology offices, directing portfolio choices, capital priorities, service partners, safety programs, and cross functional delivery. Set portfolio strategy for 12 offices using occupancy data and growth plans. Directed site selection , lease negotiations, renewals, consolidations, and exits across markets. Owned multi million dollar operating and capital planning for leases, services, and build outs . Governed integrated facilities management through SLAs, KPIs, reviews, sourcing, and corrective plans. Delivered international openings, expansions , and relocations with architects and contractors. Partnered with Security on drills, evacuation plans , AED readiness, and incident response. Senior Director, Workplace and Real Estate Northstar Cloud Systems April 2018 - December 2021 San Jose, CA Directed a multi site Workplace organization during rapid growth, connecting workforce plans with portfolio choices, financial controls, service quality, and office readiness. Translated workforce plans into portfolio decisions and capital priorities during rapid growth. Negotiated leases and vendor contracts with Legal and procurement partners. Built annual facilities forecasts and monthly spend reviews with Finance. Managed outsourced facilities teams through service expectations and performance routines. Shaped food and beverage programs around dietary needs , feedback, use, and budgets. Led openings and relocations across design, technology, security , life safety , and moves. Director, Workplace Operations BluePeak Software Group June 2015 - March 2018 San Francisco, CA Managed workplace operations across six United States offices, developing service standards, vendor accountability, project delivery, safety practices, and site leadership. Managed consistent workplace services across six United States offices. Led build outs and renovations with architects , contractors , technology teams, and stakeholders. Established vendor sourcing and renewal practices for clearer service accountability. Used occupancy reviews and employee feedback to guide seating and amenities. Coordinated health and safety procedures, drills, incident records, and local compliance. Developed workplace managers through operating reviews and project coaching. Workplace and Facilities Manager Meridian Advisory Partners August 2011 - May 2015 San Francisco, CA Managed facilities and workplace services, supporting vendor delivery, lease administration, financial reporting, office changes, employee needs, safety, and business continuity . Managed facilities vendors, maintenance, catering , and employee service requests. Coordinated lease administration , landlord communications, and renewal planning inputs. Tracked operating expenses, purchase commitments, invoices, and Finance summaries. Delivered office refreshes and relocations with contractors and IT partners. Maintained evacuation procedures, drill records, first aid supplies, and incident protocols. Used service data and feedback to refine catering and meeting support. Facilities Coordinator CivicPoint Services June 2009 - July 2011 Berkeley, CA Coordinated daily facilities operations for a busy office, maintaining vendor records, shared spaces, move logistics, financial documentation, safety materials, and meeting readiness. Coordinated maintenance vendors and shared space readiness for daily operations. Maintained service logs, vendor records, access documentation, and occupancy information. Supported office moves and furniture changes through schedules and inventories. Tracked invoices and purchase orders, resolving documentation discrepancies. Supported emergency drill logistics and maintained workplace safety materials. Coordinated catering and meeting room readiness for internal programs. PROJECTS Global Office Portfolio Optimization 2024 Occupancy and cost analysis shaped consolidation, renewal, and expansion decisions across a global technology portfolio, giving leaders clearer capital priorities. International Workplace Expansion Program 2022 Coordinated office openings and relocations with brokers, landlords, architects, contractors, Security, IT, and project managers across multiple markets. Integrated Facilities Service Model 2020 Established service levels, performance reviews, sourcing routines, and corrective plans for outsourced facilities delivery across a growing office network. LEADERSHIP & AWARDS Executive recognition for global workplace portfolio leadership and disciplined capital planning. Leadership recognition for developing workplace managers and strengthening vendor accountability. Professional recognition for sustainable office operations, safety readiness, and employee experience. EDUCATION Bachelor's Degree in Business Administration San Francisco State University GPA: 3.5 2009 San Francisco, CA Coursework: Finance, Operations Management, Organizational Behavior, Business Law CERTIFICATIONS Certified Facility Manager 2016 LEED Green Associate 2014 TECHNICAL SKILLS Real Estate Strategy: Site selection, lease negotiation, renewals Portfolio Analytics: Occupancy data, utilization analysis, cost analysis Facilities Management: CBRE, JLL, Cushman & Wakefield Financial Planning: Operating budgets, capital budgets, forecasting Project Delivery: Office openings, build outs, relocations Vendor Governance: SLAs, KPIs, performance reviews Workplace Services: Food and beverage, catering, amenities Safety Programs: Emergency preparedness, evacuation plans, drills Business Continuity: Incident response, first aid, AED readiness Compliance Programs: Legal, regulatory, environmental, health and safety Workplace Technology: Collaborative tools, workplace systems, office technology Stakeholder Systems: Finance, Legal, Security, IT SKILLS Global Workplace Strategy Corporate Real Estate Portfolio Planning Lease Negotiation Site Selection Facilities Management Vendor Management Service Level Agreements Key Performance Indicators Capital Budgets Forecasting Occupancy Analytics Workplace Experience Food and Beverage Office Openings PROFESSIONAL AFFILIATIONS International Facility Management Association, workplace operations community participant. U.S. Green Building Council, sustainable workplace professional community member. LANGUAGES English (Native) Arabic (Proficient) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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