Housing Stability Specialist Resume Anna Gibson Housing Stability Specialist (520) 555-XXXX anna.gibson@example.com annagibson Tucson, AZ 85705 STRENGTHS Client-centered guidance Explain housing steps in practical terms, helping refugee and immigrant households make informed choices as they build independence. Culturally responsive communication Adapt tenant education for clients from varied backgrounds, making lease and maintenance information easier to use in daily life. Housing advocacy Work with landlords and housing authorities to address documentation barriers and seek solutions when clients face housing loss. Reliable case coordination Keep referrals, follow-up, and client records organized so housing concerns receive attention alongside longer-term integration goals. Practical coaching Help households consider rent and utility costs and learn tenant responsibilities, linking clear guidance to everyday housing decisions. SKILLS Housing case management Housing stability Tenant education Tenant rights and responsibilities Housing Choice Vouchers (Section 8) Public and subsidized housing Housing applications, recertifications, and renewals Rental assistance documentation Eviction prevention Emergency rental assistance referrals Landlord and housing authority advocacy Rent and utility budgeting Client database management Funder and contract reporting Refugee and immigrant services LANGUAGES English Native 40 Spanish Intermediate 20 SUMMARY Housing stability and integration specialist with more than five years of experience supporting refugee and immigrant households through long-term case management and community integration. Guide clients through Housing Choice Voucher and public housing applications, teach practical tenant skills, and coordinate with landlords and housing authorities to help families maintain stable housing. Provide eviction prevention support, rental assistance referrals, and budgeting guidance while maintaining accurate client records for program reporting. Build working relationships across multicultural settings and use clear, fluent English communication to resolve documentation barriers and coordinate services. Bring field-based service experience, volunteer and intern coaching, Microsoft Office proficiency, and a valid Arizona driver’s license with access to a personal insured vehicle . EXPERIENCE Housing Stability Specialist Desert Welcome Collaborative Jun 2024 - Present Tucson, AZ Manage ongoing housing stability caseloads for refugee and immigrant households, tailoring follow-up to clients' changing needs after initial resettlement and helping them maintain self-sufficiency. Guide clients through Housing Choice Voucher/Section 8 and public housing applications, recertifications, and renewals , assembling documentation and following up with housing authorities and landlords to prevent gaps in assistance. Deliver tenant education on rights and responsibilities, lease renewals, move-in and move-out steps, maintenance requests, and change-of-address procedures, reinforcing clients' ability to navigate housing independently. Coach households on rent and utility budgeting and sustainable housing costs; connect clients facing eviction risk with emergency rental assistance and advocate with property owners and housing authorities to prevent displacement. Track housing education, completed applications, renewals, and outcomes in the client database , using accurate data entry and documentation to support funder and contract reports. Coordinate referrals with coworkers and community partners, maintain relationships with subsidized housing providers, and orient volunteers and interns to client-centered housing support and documentation practices. Housing Case Manager Pima Community Support Alliance Feb 2022 - May 2024 Tucson, AZ Supported immigrant and refugee households with housing stability plans, balancing immediate housing concerns with longer-term integration goals and client priorities. Prepared families for landlord interactions by explaining lease responsibilities, renewal timelines, maintenance request channels, and move procedures in clear, culturally responsive conversations. Worked with housing authorities , landlords , and community organizations to resolve documentation barriers and connect eligible clients to public housing and rental assistance resources. Responded to emerging housing-loss risks by coordinating emergency assistance referrals and advocating for clients with property managers, documenting follow-up and outcomes for program reporting. Used Microsoft Word, Excel, and Outlook alongside web-based research and digital data-entry tools to organize caseload tasks, verify records, and complete accurate service documentation. Housing and Integration Caseworker Saguaro Family Resource Center Jan 2021 - Jan 2022 Tucson, AZ Helped newly resettled households understand local rental processes and identify housing options aligned with household income and expected utility costs. Organized application documents and supported follow-up with landlords and service providers, building foundational knowledge of subsidized housing and Housing Choice Voucher processes. Coordinated practical orientation on tenant rights, lease terms, address updates, and maintenance communication, adapting explanations for clients from varied cultural backgrounds. Maintained timely case notes and referral records while managing competing client needs and field visits across the assigned service area. LEADERSHIP, AWARDS & RECOGNITION Client Advocacy Recognition, Pima Community Support Alliance, 2023. Recognized for advocating for clients facing housing instability. Volunteer and Intern Coaching, Desert Welcome Collaborative, 2025-Present. Guide volunteers and interns in client-centered housing support and documentation practices. EDUCATION Bachelor of Social Work University of New Mexico 2020 Albuquerque, NM CERTIFICATIONS HUD Exchange Training: Public Housing and Housing Choice Voucher Program Basics 2023 Motivational Interviewing for Human Services, University of Arizona Continuing and Professional Education 2024 Valid Arizona Driver's License; Access to a Personal Insured Vehicle 2026 PROFESSIONAL SKILLS Microsoft Office: Microsoft Word, Microsoft Excel, Microsoft Outlook Web Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge Cloud Productivity: Google Docs, Google Sheets, Google Drive Video Conferencing: Microsoft Teams, Zoom, Google Meet Digital Forms: Google Forms, Microsoft Forms, Adobe Acrobat Email and Calendars: Gmail, Outlook Calendar, Google Calendar SKILLS Housing case management Housing stability Tenant education Tenant rights and responsibilities Housing Choice Vouchers (Section 8) Public and subsidized housing Housing applications, recertifications, and renewals Rental assistance documentation Eviction prevention Emergency rental assistance referrals Landlord and housing authority advocacy Rent and utility budgeting Client database management Funder and contract reporting Refugee and immigrant services PROFESSIONAL AFFILIATIONS Member, National Association of Social Workers, Arizona Chapter. Engage with a professional community focused on social work practice and service to clients. Member, Arizona Housing Coalition. Participate in a statewide professional community focused on housing stability and affordable housing. LANGUAGES English (Native) Spanish (Intermediate)
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