HR Administrative Support Resume

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HR Administrative Support Resume Amira Siddiqui HR Administrative Support (720) 555-6138 amira.siddiqui@example.com linkedin.com/example/amirasiddiqui Aurora, CO 80012 STRENGTHS Accurate recordkeeping Source validation became a daily habit in PeopleSoft work, helping prevent incomplete transactions and giving teammates confidence in records. Calm customer service Busy front desks and urgent phone calls called for patience; clear explanations helped employees leave with useful next steps. Workflow organization When intake volume rose, tracking sheets and checklists made pending work easier to see and less likely to stall. Confidential judgment Sensitive employee records required discretion in routine moments, with policy questions routed carefully instead of guessed. Adaptable team support Moving between reception, email, scanning, and HR transactions kept service steady when team priorities changed. SKILLS HR administration PeopleSoft NEOGOV Microsoft Office Data entry Document intake Employee clearances ID badge administration HR policies Benefits support Customer service Email correspondence Confidential records Public sector administration Deadline management LANGUAGES English Native 40 Urdu Proficient 30 MY CAREER 2.8 Years HR Administrative Coordinator at Mountain Plains Transit Authority (1.4 Years) Human Resources Assistant at Foothills County Services (10 Months) Customer Service Administrative Specialist at Civic Administration Center (7 Months) SUMMARY Human resources administrative professional with three years of experience supporting employee services, transactional HR workflows, data entry, document intake, and high volume customer inquiries. Provides clear phone, email, and in person service while explaining established HR policies , benefits, onboarding steps, and administrative processes. Experienced with PeopleSoft, NEOGOV, Microsoft Office, employee clearances , ID badge administration, and public sector service environments. Maintains accurate confidential records by validating source information before entry, organizing intake queues, and tracking pending work through completion. Supports senior HR staff during busy hiring and employee service periods, balances competing deadlines, and learns new systems quickly. Brings calm judgment, dependable follow through, and careful communication to daily HR operations while protecting accuracy, compliance, and employee trust. EXPERIENCE HR Administrative Coordinator Mountain Plains Transit Authority May 2025 - Present Denver, CO Supports public sector HR service operations across employee inquiries, PeopleSoft transactions, document intake, clearances, badge requests, benefits communication, and senior staff administration. Manages shifting priorities through organized tracking, source validation, and timely escalation while protecting confidential information. Triaged high volume employee inquiries through phone , email, and reception, documenting requests for timely follow through Validated PeopleSoft source records before entering personnel data, reducing incomplete transactions and avoidable corrections Explained benefits and onboarding procedures clearly, escalating eligibility questions for analyst review Coordinated document intake , employee clearances, and badge requests, keeping status records easy to confirm Managed Excel, Outlook, Word, and tracking tools across recurring deadlines and changing intake volume Supported senior HR staff during peak hiring periods, preserving confidentiality as urgent requests shifted priorities Human Resources Assistant Foothills County Services June 2024 - April 2025 Lakewood, CO Supported county HR administration through onboarding coordination, PeopleSoft updates, document review, front desk service, clearance paperwork, badge scheduling, and recurring intake tracking. Built practical workflow aids that gave HR staff clearer visibility into pending work without changing established policy. Organized county onboarding forms, checked completeness, and routed transactions to appropriate HR specialists Updated PeopleSoft employee records using source verification for names, dates, job data, and status changes Answered routine benefits and HR process questions, recording unresolved issues for analyst follow up Coordinated new hire appointment, badge, and clearance paperwork, clarifying required next steps Balanced reception, telephone, email , and administrative deadlines during busy employee service periods Created Microsoft Office checklists and tracking sheets, improving visibility across recurring intake tasks Customer Service Administrative Specialist Civic Administration Center October 2023 - May 2024 Boulder, CO Delivered front line government administrative service across reception, phone , email, form processing, document scanning, appointment coordination, and sensitive records handling. Adapted quickly to public sector procedures while keeping information accurate, accessible, and appropriately confidential during high volume periods. Answered public and employee inquiries, directing specialized questions to appropriate program staff Entered submitted form data, comparing records for completeness before downstream processing Managed document intake and scanning workflows, applying consistent naming and filing practices Prepared correspondence and appointment information in Microsoft Office across competing daily priorities Applied approved public sector procedures consistently while protecting sensitive information in active records Shifted between reception, phone, email, and back office processing during high volume service periods PROJECTS Public Sector HR Intake Workflow 2026 Mapped document intake, clearance, badge, and PeopleSoft handoffs across public sector HR service work. Clear status tracking helped staff find pending items and respond to employees with confidence. Employee Service Records Review 2025 Reviewed recurring employee service records and source documents across onboarding workflows. Practical validation steps supported cleaner transactions, clearer follow up, and more reliable administrative records. LEADERSHIP & AWARDS Trusted with peak period HR service coverage, supporting senior staff while maintaining accurate confidential records. Recognized through recurring responsibility for employee clearances, badge requests, and sensitive document intake. Selected to create reusable intake checklists that gave HR staff clearer visibility into pending administrative work. EDUCATION High School Diploma Aurora Central High School GPA: 4.0 2023 Aurora, CO Coursework: Business communication, computer applications, office administration, customer service CERTIFICATIONS Microsoft Office Specialist: Associate 2024 PeopleSoft HR Administration Training 2025 TECHNICAL SKILLS HR Information Systems: PeopleSoft, NEOGOV, employee records Microsoft Office: Excel, Outlook, Word Customer Service Channels: Phone, email, reception HR Administration: Onboarding, benefits support, policy guidance Document Processing: Document intake, scanning, filing Employee Clearance Work: Clearance paperwork, status tracking, approvals Badge Administration: ID badges, badge requests, appointment coordination Data Quality Controls: Source validation, completeness review, discrepancy correction Public Sector Operations: Government service, county administration, transit authority Administrative Workflow: Intake queues, checklists, deadline tracking SKILLS HR administration PeopleSoft NEOGOV Microsoft Office Data entry Document intake Employee clearances ID badge administration HR policies Benefits support Customer service Email correspondence Confidential records Public sector administration Deadline management PROFESSIONAL AFFILIATIONS Public sector human resources operations and employee service administration Microsoft Office Specialist community and workplace productivity practice LANGUAGES English (Native) Urdu (Proficient) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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