Major Gifts Officer Resume Charles Bush Major Gifts Officer (215) 555-XXXX charles.bush@example.com charlesbush Philadelphia, PA 19103 STRENGTHS Donor relationships Regular conversations and thoughtful follow-up helped build trust with individuals and families and sustain their interest in giving. Impact storytelling Translated program results into clear donor updates, helping supporters connect their contributions with meaningful community outcomes. Portfolio judgment Used giving histories and Salesforce reports to focus outreach, balancing immediate follow-up with long-term donor potential. Event coordination Worked with communications, design, and event colleagues to manage guest details and turn gatherings into useful donor conversations. Team learning Organized quarterly peer sessions to exchange practical approaches to donor storytelling and portfolio organization. SKILLS Major gift fundraising Donor cultivation Donor stewardship Portfolio strategy Gift solicitation Revenue forecasting Salesforce CRM Donor storytelling Impact communications Family philanthropy Donor visits Event planning WASH programs Prospect research Fundraising collaboration LANGUAGES English Proficient 30 Spanish Beginner 10 MY CAREER 6.4 Years Major Gifts Officer at Harborlight Community Foundation (1.3 Years) Senior Development Officer at Crescent Family Services (2.5 Years) Development Officer at Northstar Youth & Family Network (1.8 Years) Development Associate at Mosaic Arts & Community Fund (10 Months) SUMMARY Major gift fundraiser with six years of frontline experience securing gifts of $10,000 and above for clean water and community development. Build individual and family donor relationships through thoughtful cultivation, persuasive impact storytelling, and disciplined portfolio planning. Use Salesforce data to guide outreach and revenue forecasts, and connect international WASH programs with donor priorities. Partner with program, creative, design, and event colleagues to turn supporter interest into lasting engagement. EXPERIENCE Major Gifts Officer Harborlight Community Foundation Jul 2025 - Present Philadelphia, PA Manage a portfolio of 68 individual and family donors, using Salesforce reports and giving histories to prioritize cultivation and stewardship; secured $1.35 million in gifts during the most recent fiscal year, including 24 contributions of at least $10, 000 . Build tailored strategies for prospects and current supporters through regular virtual conversations and in-person visits, connecting their interests with sustainable water access, local implementing partners, and long-term WASH outcomes. Prepare persuasive proposals and impact updates that explain project progress and the return on donor investment , helping supporters make informed multiyear commitments and share opportunities with their networks. Coordinate with program, creative, design, and event colleagues on donor briefings and regional gatherings, converting guest interest into follow-up conversations and qualified prospects. Maintain timely Salesforce notes, contact plans, and revenue forecasts; use pipeline reviews to adjust outreach, manage schedules, and keep colleagues aligned with fundraising priorities. Host regional donor gatherings and travel for in-person visits across the United States , recognizing supporters with program updates and follow-up plans that turn event interest into deeper engagement. Review international WASH program updates with program colleagues and use donor feedback in quarterly peer sessions to refine impact stories and portfolio practices. Senior Development Officer Crescent Family Services Jan 2023 - Jun 2025 Philadelphia, PA Cultivated a portfolio of major donors and prospective philanthropists, closing $940,000 in annual support and securing multiple gifts above $10,000 through individualized proposals and consistent relationship stewardship. Presented program results in concise written updates and donor meetings, turning complex service outcomes into compelling stories that strengthened supporter confidence and repeat giving. Organized a 180-guest benefit and a series of smaller cultivation events with communications, design, and event staff; translated guest feedback and follow-up activity into new donor conversations. Applied Salesforce dashboards and portfolio measures to track moves, forecast revenue, and maintain accurate records, balancing independent prospect work with shared team goals. Development Officer Northstar Youth & Family Network Apr 2021 - Dec 2022 Baltimore, MD Advanced individual giving through prospect research, tailored outreach, and donor meetings, closing $520,000 in annual contributions, including first-time major gifts exceeding $10,000. Created donor-facing impact briefs and stewardship communications with program and communications staff, clearly linking contributions to community outcomes and encouraging supporters to introduce prospective donors. Supported a regional fundraising event for 120 attendees, coordinating invitations, run-of-show details, and post-event outreach to convert personal engagement into follow-up appointments. Strengthened Salesforce data quality by standardizing interaction notes and next steps, giving the fundraising team a dependable view of donor activity and upcoming commitments. Development Associate Mosaic Arts & Community Fund Jun 2020 - Mar 2021 Philadelphia, PA Supported frontline fundraising for community programs by researching prospects, preparing meeting briefs, and coordinating donor communications that helped officers conduct timely, relevant outreach. Drafted thank-you messages and program updates with clear impact stories, helping maintain donor engagement and identify supporters ready for deeper conversations. Tracked pledges, event responses, and follow-up tasks in Salesforce, improving the accuracy of shared records used for cultivation and revenue planning. LEADERSHIP, AWARDS & RECOGNITION Recognized by Crescent Family Services leadership in 2024 for clear donor communications and dependable stewardship follow-through. Coordinated quarterly peer sessions at Harborlight Community Foundation to share effective donor storytelling and portfolio organization practices. EDUCATION Bachelor of Arts in Communications Temple University 2016 Philadelphia, PA CERTIFICATIONS Salesforce Trailhead: CRM Basics and Reports 2022 Fundraising Fundamentals, NonprofitReady 2021 PROFESSIONAL SKILLS Fundraising Strategy: Major gift solicitation, Donor cultivation planning, Portfolio revenue forecasting Donor Engagement: Individual donor stewardship, Family philanthropy engagement, Donor recognition planning Fundraising Communications: Donor impact storytelling, Gift proposal writing, Return on investment communications Event Delivery: Regional event planning, Large event coordination, Small cultivation gathering coordination CRM and Reporting: Salesforce CRM, Donor record management, Fundraising dashboard reporting Program and Partnership Knowledge: International WASH programs, Cross functional program coordination, Donor visit planning SKILLS Major gift fundraising Donor cultivation Donor stewardship Portfolio strategy Gift solicitation Revenue forecasting Salesforce CRM Donor storytelling Impact communications Family philanthropy Donor visits Event planning WASH programs Prospect research Fundraising collaboration PROFESSIONAL AFFILIATIONS Member, Association of Fundraising Professionals, engaging with professional learning and peer exchange in fundraising. Member, Grant Professionals Association, participating in a professional community focused on nonprofit revenue development. LANGUAGES English (Proficient) Spanish (Beginner)
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