Licensing Specialist, Child Care Licensing Resume

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Licensing Specialist, Child Care Licensing Resume Natalia Lloyd Licensing Specialist, Child Care Licensing (970) 555-4186 natalia.lloyd@example.com linkedin.com/example/natalialloyd Grand Junction, CO 81501 STRENGTHS Inspection judgment A difficult site review became manageable after separating observed conditions from assumptions and documenting each finding clearly. Sensitive investigations During complaint interviews, calm questions helped families and staff share useful facts, giving leaders a clearer decision record. Provider guidance When rules felt difficult to apply, practical examples helped administrators move from concern toward workable corrective action. Case organization Consistent records across several systems kept follow up visible, and teammates often relied on that steady workflow. Partner coordination A timely call with public health, fire, or human services partners often resolved a question before it delayed review. SKILLS Child care licensing Regulatory inspections Complaint investigations Adverse licensing Early childhood programs Salesforce CCCLS Illinx Trails Corrective action Regulatory interpretation Investigative interviewing De escalation Provider consultation Time management LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 6.7 Years Senior Licensing Compliance Specialist at Western Slope Child Care Compliance Group (2.4 Years) Early Childhood Compliance Coordinator at Mesa Valley Family Services (2.2 Years) Program Quality Specialist at High Desert Early Learning Network (1.3 Years) Family Services Coordinator at Community Family Resource Partnership (8 Months) SUMMARY Child care licensing specialist with six years of experience across early childhood oversight, regulatory inspections, complaint investigations, provider consultation, and human services. Reviews license applications, criminal and child abuse or neglect records , health, fire, building, zoning, policies, staff qualifications, medication procedures, floor plans, and program plans. Conducts facility inspections and Stage II investigations through interviews, observation, and record review. Prepares Reports of Inspection, corrective action records, licensing files, and defensible adverse licensing documentation. Uses Salesforce, CCCLS, Illinx, and Trails workflows for daily records, alerts, scanned responses, and caseload tracking. Communicates requirements during consultations, workshops, community meetings, and field visits. Brings calm de-escalation, policy research, partner coordination, and practical judgment to Colorado child care licensing work. EXPERIENCE Senior Licensing Compliance Specialist Western Slope Child Care Compliance Group May 2024 - Present Grand Junction, CO Leads a regional child care licensing caseload covering application review, facility inspections, complaint investigations , corrective action, adverse licensing records, provider consultation, and remote field operations. Partners with agencies and providers across Colorado while maintaining accurate Salesforce, CCCLS, Illinx, and Trails records. Reviewed applications, background records, policies, credentials, plans, and agency reports before inspection readiness decisions. Conducted facility inspections using applicable rule sets, documenting health, safety, program, and staff qualification findings. Investigated supervision, discipline, treatment, and compliance complaints through interviews, observation, and record review . Prepared Reports of Inspection and corrective action files, verifying violation resolution for defensible licensing decisions. Recorded daily activity in Salesforce, CCCLS, Illinx, and Trails workflows across a remote regional caseload. Provided rule guidance through calls, site visits, and community meetings , helping providers resolve difficult concerns. Early Childhood Compliance Coordinator Mesa Valley Family Services January 2022 - April 2024 Fruita, CO Coordinated early childhood compliance reviews, policy research , incident fact finding, partner communication, and administrator training. Translated licensing, health, safety, medication, supervision, and behavior requirements into practical review tools and corrective action steps for program leaders. Evaluated records and operations against licensing, health, safety, medication, supervision, and behavior requirements. Built review checklists for policies , floor plans , staff files, activity plans, and agency reports. Researched statutes, administrative rules, policies, and procedures for concise compliance guidance. Conducted sensitive interviews about incidents and complaints, separating observations from allegations in management records. Coordinated information from public health, fire, building, human services , and community partners. Trained child care administrators on documentation, supervision, incident response, and corrective action practices. Program Quality Specialist High Desert Early Learning Network August 2020 - December 2021 Delta, CO Supported community early childhood sites through quality reviews, site visits, staff record checks, corrective action planning, confidential follow up, and consultation. Helped directors connect regulatory expectations with safe supervision, positive behavior support, and developmentally appropriate practice. Reviewed classroom practices, staff records, health procedures, and family policies across early childhood sites. Conducted site visits and documented observable conditions for quality improvement and compliance follow up. Compared staff education and training records with program requirements before annual monitoring. Guided providers through corrective action plans, deadlines, operational steps, and completion evidence. Maintained confidential records and follow up communication across multiple active cases. Consulted with directors and teaching teams on supervision, behavior support, and developmentally appropriate practice. Family Services Coordinator Community Family Resource Partnership November 2019 - July 2020 Montrose, CO Coordinated family service plans, confidential documentation, eligibility reviews, provider referrals, sensitive conversations, and community presentations. Built practical connections among families, child care providers, public agencies, health partners, and nonprofit organizations. Coordinated family plans connecting households with early childhood, health, behavioral, and community resources. Maintained confidential case records and verified provider follow through for accountable service coordination. Conducted structured caregiver conversations during sensitive situations using calm de escalation practices. Reviewed eligibility documents for completeness before program decisions and referral actions. Built relationships with providers, public agencies, and nonprofit partners to improve referral continuity. Delivered resource presentations translating program requirements into practical guidance for families. PROJECTS Regional Licensing Records Improvement 2025 Connected inspection preparation, corrective action follow up, and electronic records across Salesforce, CCCLS, Illinx, and Trails workflows. Shared practical review habits with providers and partners, supporting clear decisions and timely case closure. Provider Compliance Workshop Series 2023 Created community sessions covering documentation, supervision, incident response, medication procedures, and corrective action. Used plain language and listening focused discussion to help administrators address recurring licensing questions. LEADERSHIP & AWARDS Recognized by regional leaders for dependable licensing records and timely corrective action follow up. Selected to lead provider training on documentation, supervision, incident response, and compliance practice. Trusted by partners for calm complaint conversations and clear communication during sensitive family matters. EDUCATION Bachelor's Degree in Human Services Colorado Mesa University GPA: 4.0 2019 Grand Junction, CO Coursework: Early childhood development, human services policy, family support, case management CERTIFICATIONS Child Care Health and Safety Training Certificate 2021 Trauma Informed Care for Early Childhood Professionals 2022 TECHNICAL SKILLS Case Management Systems: Salesforce, CCCLS, Trails Records Management: Illinx, electronic files, scanned responses Licensing Review: License applications, background records, agency reports Inspection Standards: Health safety rules, fire reports, building reports Investigation Methods: Structured interviews, direct observation, record review Corrective Action: Violation tracking, correction verification, adverse licensing Policy Research: Statutes, administrative rules, case law Program Assessment: Floor plans, staff qualifications, medication procedures Communication Tools: Telephone guidance, community meetings, workshops Field Operations: Remote inspections, regional travel, on site consultation Child Care Practice: Supervision, discipline, behavior management Partner Coordination: Public health, fire, building, human services SKILLS Child care licensing Regulatory inspections Complaint investigations Adverse licensing Early childhood programs Salesforce CCCLS Illinx Trails Corrective action Regulatory interpretation Investigative interviewing De escalation Provider consultation Time management PROFESSIONAL AFFILIATIONS Colorado early childhood provider and community agency network participant. Regional child care licensing and human services collaboration partner. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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