Network & Cloud Engineering Intern Resume Lucas Munoz Network & Cloud Engineering Intern (719) 555-0184 lucas.munoz@protonmail.com linkedin.com/example/lucasmunoz Colorado Springs, CO 80903 STRENGTHS Supervised Infrastructure Work Followed lab procedures closely during AWS and Cisco tasks; instructors trusted careful escalation when access or security decisions exceeded assigned authority. Practical Troubleshooting Started with evidence from ping, traceroute, logs, and endpoint settings. Support peers often sought help turning vague symptoms into clear next steps. Clear Documentation Built diagrams, inventories, runbooks, checklists, and knowledge articles. A faculty reviewer praised records for making handoffs easier during project reviews. Security Awareness Applied least privilege, data-handling, export-control, and acceptable-use guidance in labs; careful boundaries kept shared systems and sensitive records protected. Service-Minded Support Listened first during student and event requests, then explained fixes in plain language. Users left sessions with confidence and a workable next step. SKILLS AWS TCP/IP Linux Windows Python PowerShell Terraform Cisco Networking Cloud Computing Cybersecurity Principles Technical Documentation First-Level Troubleshooting Customer Service Asset Inventory Incident Documentation LANGUAGES English Native 40 Spanish Proficient 30 MY CAREER 1.6 Years Network & Cloud Engineering Student Project Analyst at Pikes Peak University Network Lab (11 Months) Student Technology Support Practicum at Pikes Peak University Technology Services (4 Months) Cloud Security Research Assistant at Pikes Peak University Cyber Defense Lab (4 Months) SUMMARY Cybersecurity student prepared to support Summit Defense Research Partnership through supervised network operations, AWS lab services, cybersecurity checks, and responsive technical support. Coursework and university-sponsored work connect TCP/IP, Windows, Linux, cloud computing, Python, PowerShell, Terraform, and technical documentation with practical delivery. Built segmented Cisco lab networks, inventoried AWS resources, reviewed CloudWatch alerts, verified backups, tracked assets, and documented incidents in sandbox environments. Careful work habits support written procedures , role-based access , sensitive-data handling, export-control awareness , and timely escalation when assigned authority ends. U.S. citizenship, on-site availability, and interest in federal research infrastructure align with mission-focused collaboration among students, faculty, technical staff, and government partners. EDUCATION Bachelor's Degree in Cybersecurity Pikes Peak University GPA: 3.8 2026 Colorado Springs, CO Coursework: Computer Networks, Cloud Computing, Cybersecurity Principles, Systems Administration, Incident Response TECHNICAL SKILLS AWS Cloud Services: EC2, S3, IAM, CloudWatch Network Infrastructure: Cisco switches, VLANs, Wireless access points Network Protocols: TCP/IP, DNS, DHCP Operating Systems: Windows, Linux, Linux virtual machines Infrastructure Automation: Terraform, Python, PowerShell Monitoring and Logs: CloudWatch dashboards, System logs, Service alerts Security Controls: Least privilege, Role-based access, Acceptable use Documentation Systems: Network diagrams, Runbooks, Standard operating procedures Support Operations: Ticket queues, Knowledge articles, Checklists Troubleshooting Tools: Ping, Traceroute, Command line Governance and Handling: Data handling, Export control, Access restrictions SKILLS AWS TCP/IP Linux Windows Python PowerShell Terraform Cisco Networking Cloud Computing Cybersecurity Principles Technical Documentation First-Level Troubleshooting Customer Service Asset Inventory Incident Documentation EXPERIENCE Network & Cloud Engineering Student Project Analyst Pikes Peak University Network Lab September 2025 - August 2026 Colorado Springs, CO Supported faculty-directed network and AWS sandbox operations for classroom demonstrations and student projects. Scope included enterprise networking, cloud administration, infrastructure automation, monitoring, asset control, documentation, and supervised technical review. Work helped students practice dependable infrastructure delivery within role-based access boundaries. Built and tested a segmented Cisco lab network with VLANs, IPv4 addressing, TCP/IP diagnostics, and wireless access points, producing a topology diagram that supported repeatable classroom demonstrations. Provisioned approved AWS sandbox resources with IAM least-privilege policies , tagging conventions, CloudWatch logging, and cost-tracking notes under faculty supervision, helping projects stay auditable and within budget. Created Terraform configuration for a small development environment, reviewed plan output with a technical instructor, and documented rollback steps before each lab deployment, reducing avoidable configuration risk. Monitored simulated service dashboards, collected ping, traceroute, system-log, and console evidence, then escalated suspected outages or security concerns through an assigned incident workflow. Maintained an asset inventory covering lab laptops, switches, cables, access points, operating systems , and cloud resources, reconciling serial numbers and configuration records before project reviews. Presented a runbook covering account setup, backup verification , access restrictions, and first-level troubleshooting to a six-member student project team and faculty evaluator, improving shared readiness. Student Technology Support Practicum Pikes Peak University Technology Services January 2026 - May 2026 Colorado Springs, CO Delivered supervised, on-site technology support for campus users and academic events. Managed approved Windows, Linux, wireless, printing, connectivity, ticketing, documentation, and room-readiness tasks. Service work translated technical findings into clear guidance for students, faculty, visitors, and campus technicians. Delivered scheduled on-site support for students, faculty, visitors, and campus events, resolving approved Windows, Linux, wireless, printing, and end-user connectivity issues within written procedures. Used command-line tools , endpoint settings, and basic network tests to isolate DNS, DHCP, authentication, and cabling symptoms before escalating unresolved cases to campus technicians. Converted recurring support questions into concise knowledge articles and checklists, giving walk-up service sessions and event technology setups a more consistent starting point. Recorded ticket details, diagnostic evidence, device identifiers, and resolution notes in the student service queue, protecting account and device information during each case. Assisted with room technology checks before three academic events, validating projectors, wireless access, presentation laptops, and spare cabling against an event readiness checklist. Practiced role-based access , acceptable-use requirements, and supervised handling of sensitive information during weekly coaching sessions and service reviews. Cloud Security Research Assistant Pikes Peak University Cyber Defense Lab August 2025 - December 2025 Colorado Springs, CO Contributed to instructor-led cloud security research using controlled AWS, Linux, and Windows lab environments. Responsibilities covered resource review, scripting, secure administration, logging, configuration comparison, data handling , export-control awareness, and technical presentation. Findings gave student researchers practical guidance for safer shared infrastructure. Evaluated a small AWS test environment for exposed storage, excessive permissions, missing tags, and incomplete logging using instructor-approved lab accounts and documented review criteria. Wrote Python and PowerShell scripts to inventory operating-system details, cloud resources, and backup status , then validated results against manually sampled records for dependable reporting. Configured Linux virtual machines and Windows endpoints for a controlled lab exercise covering secure administration , log review, authentication, and basic incident triage . Compared baseline and post-change configurations, recording findings in a research notebook and identifying changes requiring technical-lead approval before implementation. Prepared a six-page data-handling and export-control briefing that translated course guidance into practical steps for student researchers using shared infrastructure. Presented test results and remediation recommendations to a faculty-led lab group, separating confirmed observations, open questions, and issues requiring escalation. PROJECTS Terraform AWS Sandbox Blueprint 2026 Created a repeatable Terraform blueprint for a supervised AWS development environment. Included resource tagging, IAM boundaries, logging checks, backup verification, cost notes, plan review, and rollback guidance. Work gave student teams a clear, safer path for lab experimentation. Campus Event Connectivity Readiness 2026 Prepared a practical readiness process for campus technology events, checking wireless access, projectors, presentation laptops, cabling, and end-user connectivity. Combined checklists, ticket notes, first-level troubleshooting, and escalation guidance so event staff could receive calm, timely support. LEADERSHIP & AWARDS Dean's List, Pikes Peak University, Fall 2025 and Spring 2026 Cyber Defense Lab Research Presentation Award, 2025 Pikes Peak University STEM Achievement Scholarship Recipient, 2025-2026 CERTIFICATIONS AWS Academy Graduate - Cloud Foundations 2026 Cisco Networking Academy - Introduction to Networks 2025 Google Cybersecurity Certificate 2025 Microsoft Learn - PowerShell Fundamentals 2025 PROFESSIONAL AFFILIATIONS Network Lab Peer Mentor, Pikes Peak University, 2025-2026 Cyber Defense Club Workshop Coordinator, Pikes Peak University, 2025-2026 Student Volunteer, Campus Technology Event Support Team, 2026 LANGUAGES English (Native) Spanish (Proficient) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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