Peer Support and Engagement Specialist Resume Edison Russell Peer Support and Engagement Specialist (815) 555-2846 edison.russell@example.com linkedin.com/example/edisonrussell Rockford, IL 61107 STRENGTHS Trust Building Shared lived recovery experience with care, and hesitant clients began discussing needs, goals, and next steps. Crisis Engagement Kept conversations grounded during tense encounters. Clinicians received useful observations, and clients stayed connected with support. Practical Recovery Support Turned coping goals into small practice steps. Clients gained clearer routines for appointments, self advocacy, and recovery. Team Coordination Peer observations entered team discussions with purpose. Colleagues could coordinate follow up without losing client context. Cultural Responsiveness Listened across varied backgrounds and adjusted communication respectfully. Clients found space for their own experiences and choices. SKILLS Peer Recovery Support Behavioral Health Substance Use Recovery Co occurring Conditions Crisis Engagement De escalation Support Recovery Oriented Practice Purposeful Self Disclosure Skill Building Case Management Electronic Client Records Client Privacy Cultural Responsiveness Team Coordination Emergency Response LANGUAGES English Native 40 Spanish Beginner 10 MY CAREER 3.9 Years Peer Recovery Support Specialist at Harbor Point Recovery Services (2 Years) Behavioral Health Peer Support Specialist at Prairie Path Behavioral Wellness (1.9 Years) SUMMARY Peer Support and Engagement Specialist with four years of behavioral health and recovery support experience serving adults facing substance use, mental health, and co occurring crises. Uses lived recovery experience , purposeful self disclosure, trauma informed engagement , and culturally responsive communication to build trust during high stress encounters. Supports de escalation alongside clinical teams, reinforces practical coping strategies, and provides skill building and case management follow through in stabilization and crisis settings. Completes timely Electronic Client Record documentation while protecting confidential and privileged information. Participates in progress reviews, emergency response activities, recovery planning, and coordinated care. Maintains dependable attendance, current training, a valid Illinois driver’s license, and reliable transportation for community based responsibilities. EXPERIENCE Peer Recovery Support Specialist Harbor Point Recovery Services October 2024 - Present Rockford, IL Supports adults entering substance use stabilization and crisis services, partnering with licensed clinicians and multidisciplinary teams. Provides recovery focused engagement, skill building, case management follow through, documentation, privacy protection, and emergency response within fast paced behavioral health operations. Built trust during stabilization encounters through lived experience, purposeful self disclosure, and recovery oriented communication . Supported clinician led de escalation by maintaining calm engagement and sharing timely behavioral observations. Connected clients with recovery resources, transportation, appointments, and community supports through individualized case management . Reinforced coping strategies and recovery behaviors during withdrawal management and substance use stabilization services. Completed Electronic Client Record notes within program timeframes while protecting confidential and privileged information . Joined progress reviews and emergency response activities with cultural sensitivity, professional boundaries, and dependable attendance. Behavioral Health Peer Support Specialist Prairie Path Behavioral Wellness October 2022 - September 2024 DeKalb, IL Supported adults with mental health , substance use, and co occurring recovery needs across community and crisis oriented programs. Coordinated peer observations with counselors, case managers, and crisis staff while strengthening engagement, continuity of care, documentation quality, privacy practices, and practical recovery planning . Built sustained engagement with hesitant clients through active listening, recovery storytelling, and strengths based goals. Practiced coping routines, appointment preparation, self advocacy, relapse prevention concepts, and community resource use. Coordinated client needs with counselors, case managers, and crisis staff during service transitions. Documented peer observations and follow up actions in electronic records for continuity across programs. Safeguarded sensitive information through privacy procedures, documentation standards, and consistent professional boundaries. Completed crisis response, cultural responsiveness, safety training, and approved community support driving activities. LEADERSHIP & AWARDS Certified Recovery Support Specialist credential earned in 2025, reflecting sustained preparation for peer recovery practice. Mental Health First Aid certification earned in 2024, supporting safer responses during behavioral health crises. EDUCATION Associate of Applied Science in Human Services Rock Valley College GPA: 0 2022 Rockford, IL Coursework: Behavioral health, case management, crisis intervention, human services CERTIFICATIONS Certified Recovery Support Specialist 2025 Mental Health First Aid 2024 Valid Illinois Driver’s License 2024 TECHNICAL SKILLS Peer Recovery Practice: Recovery support, lived experience, recovery modeling Crisis Services: Crisis engagement, stabilization care, withdrawal management De escalation: Calm engagement, crisis intervention, behavioral observation Case Management: Resource connection, appointment support, care follow through Skill Building: Coping strategies, self advocacy, relapse prevention Client Records: Electronic Client Record, encounter notes, service updates Privacy Practices: Confidential information, privileged information, privacy procedures Team Coordination: Multidisciplinary teams, progress reviews, care coordination Cultural Practice: Cultural sensitivity, cultural responsiveness, respectful engagement Safety Response: Emergency response, safety training, crisis response Recovery Credentials: CRSS, Mental Health First Aid, Illinois driver’s license SKILLS Peer Recovery Support Behavioral Health Substance Use Recovery Co occurring Conditions Crisis Engagement De escalation Support Recovery Oriented Practice Purposeful Self Disclosure Skill Building Case Management Electronic Client Records Client Privacy Cultural Responsiveness Team Coordination Emergency Response PROFESSIONAL AFFILIATIONS Multidisciplinary behavioral health teams, coordinated client progress reviews, crisis response, and next steps in care. Recovery support networks, connected adults with appointments, transportation, community resources, and practical continuity of care. LANGUAGES English (Native) Spanish (Beginner) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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