Program Assistant, Health Sciences Resume

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Program Assistant, Health Sciences Resume Grace Quinn Program Assistant, Health Sciences (217) 555-6842 grace.quinn@example.com linkedin.com/example/gracequinn Champaign, IL 61820 STRENGTHS Academic Coordination Kept schedules, records, faculty coverage, and student communications aligned across busy allied health programs. Financial Administration Handled requisitions, invoices, card reconciliations, and budget reports so purchasing decisions had dependable records. Student Service Answered program questions with patience and clear routing, helping students reach appropriate campus resources. Records Stewardship Protected confidential electronic and physical files through controlled access, consistent naming, and careful retrieval. Operational Follow Through When deadlines collided, prioritized requests, tracked open items, and kept faculty, vendors, and staff informed. SKILLS Academic program support Student customer service PeopleSoft Financials Microsoft Word Microsoft Excel Microsoft Outlook Microsoft SharePoint Microsoft Teams Purchasing Invoice processing Purchasing card reconciliation Budget reporting Scheduling Records management Event coordination LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 5.8 Years Academic Program Coordinator at Lakeview Technical Institute (2.2 Years) Administrative Services Specialist at Midwest Professional Education Center (2.8 Years) Office Support Associate at OfficeWorks Business Services (9 Months) SUMMARY Administrative support professional with five years of experience across higher education and professional office settings. Supports academic operations, student services, purchasing, records, scheduling, events, and outreach with steady follow through. Uses PeopleSoft Financials , Microsoft Word , Excel, Outlook, SharePoint, and Microsoft Teams to prepare requisitions, process invoices, reconcile purchasing card activity, produce rosters and reports, and maintain accurate records. Serves as a trusted first contact for students, faculty, staff, visitors, and vendors, providing clear information and respectful service across diverse communities. Coordinates competing deadlines involving faculty coverage, evaluations, facilities, supplies, and communications. Brings careful proofreading, independent problem solving , sound judgment, and confidentiality to busy campus environments, with a practical focus on keeping academic programs organized and accessible. EXPERIENCE Academic Program Coordinator Lakeview Technical Institute July 2024 - Present Champaign, IL Leads allied health academic operations for approximately 420 students, coordinating schedules, faculty records, purchasing, reporting, coverage, events, outreach, and student communications. Serves as a dependable bridge among faculty, learners, vendors, and campus resources. Coordinated allied health schedules and faculty records for approximately 420 students across recurring academic deadlines. Processed PeopleSoft requisitions, invoices , and card reconciliations, keeping purchasing documentation complete and review ready. Built Excel rosters, enrollment lists , budget summaries, and schedules that supported staffing and semester planning. Tracked faculty leave and substitute coverage through Teams and SharePoint, preserving current supporting records. Coordinated rooms, vendors , supplies, student organizations , events, and outreach communications for academic programs. Served as a primary contact, routing registration, advising, and faculty questions to appropriate campus resources. Administrative Services Specialist Midwest Professional Education Center August 2021 - June 2024 Decatur, IL Managed administrative services for concurrent education programs, supporting reception, instructors, learners, visitors, external partners, records, purchasing, scheduling, webpages, and service recovery. Protected confidential information while keeping daily operations responsive and organized. Managed reception for instructors, learners, visitors, and training partners across concurrent education programs. Maintained confidential enrollment, personnel, and purchasing files through controlled access and consistent recordkeeping. Prepared Word correspondence , Excel trackers, Outlook calendars , and Teams materials for course operations. Reconciled invoices and purchasing documentation, assembling complete order records for approval and payment. Updated program webpages with approved schedules , registration details, and contact information after careful proofreading. Resolved routine service and scheduling issues independently, escalating exceptions with concise supporting information. Office Support Associate OfficeWorks Business Services October 2020 - July 2021 Springfield, IL Supported a professional office through reception, document preparation, calendar coordination , supply administration , records organization, invoice matching, and client communication. Balanced simultaneous requests with clear prioritization and dependable follow up. Supported reception, document preparation , calendars, supplies, and client communication in a professional office. Triaged telephone and in person requests, providing accurate information and directing specialized questions. Created and proofread correspondence, spreadsheets, meeting materials, and internal lists using Microsoft Office. Organized shared electronic folders and paper files with consistent naming and indexing for efficient retrieval. Monitored supplies , prepared order requests , verified deliveries, and matched invoices with purchasing documentation. Managed concurrent deadlines for meetings, records, mail, and service requests through prioritized task lists. PROJECTS Academic Operations Reporting Initiative 2025 Improved semester planning by consolidating enrollment lists, class rosters, schedules, and budget summaries into clear Excel reporting workflows for academic decision making. Faculty Coverage Coordination Workflow 2024 Created a consistent SharePoint and Teams process for tracking faculty leave, substitute coverage, supporting records, and timely communication across program operations. LEADERSHIP & AWARDS Recognized for dependable academic operations support while coordinating schedules, records, purchasing, and student communications. Earned Microsoft Office Specialist recognition through Excel Associate certification in 2023. Trusted by faculty and staff for accurate records, thoughtful service, and calm follow through during competing deadlines. EDUCATION Associate of Applied Science in Administrative Information Systems Lincoln Land Community College GPA: 4.0 2020 Springfield, IL Coursework: Office administration, database management, business communications, spreadsheet applications CERTIFICATIONS Microsoft Office Specialist: Excel Associate 2023 Microsoft Office Specialist: Word Associate 2022 TECHNICAL SKILLS Microsoft Office: Word, Excel, Outlook Collaboration Platforms: SharePoint, Microsoft Teams, Outlook Financial Systems: PeopleSoft Financials, purchase requisitions, budget reports Purchasing Operations: Invoices, purchasing cards, order records Academic Records: Class rosters, enrollment lists, confidential files Scheduling Systems: Faculty schedules, room scheduling, substitute coverage Communication Tools: Telephone reception, email, in person reception Web Content: Webpage maintenance, schedule updates, registration information Document Management: Electronic records, physical files, controlled access Administrative Methods: Proofreading, reconciliation, records indexing SKILLS Academic program support Student customer service PeopleSoft Financials Microsoft Word Microsoft Excel Microsoft Outlook Microsoft SharePoint Microsoft Teams Purchasing Invoice processing Purchasing card reconciliation Budget reporting Scheduling Records management Event coordination PROFESSIONAL AFFILIATIONS Higher education administrative support, serving students, faculty, staff, visitors, and vendors with clear communication. Academic program operations, coordinating schedules, events, outreach, purchasing, records, and campus services. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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