Security Officer Resume Brody Sanchez Security Officer (414) 555-0186 brody.sanchez@example.com brodysanchez Milwaukee, WI 53202 STRENGTHS Calm incident response When alarms or concerns arise, assess the situation steadily, preserve relevant details, and communicate clear next steps. Courteous visitor service At public entrances, answer routine access questions respectfully while keeping site procedures clear for visitors and tenants. Attentive patrols Check entrances, shared spaces, parking, and loading access with a visible presence that helps surface unusual conditions. Clear shift communication Keep daily logs and handoffs concise, helping the next officer and property staff understand what needs follow-up. Consistent site procedures Use badge and visitor-log checks to verify routine access, and refer exceptions to the appropriate property contact. SKILLS Unarmed security patrols Commercial property security Access control Visitor management Alarm response CCTV monitoring Incident reporting Emergency support Customer service De-escalation Shift handoffs Site procedures Safety reporting Patrol documentation Badge verification LANGUAGES English Native 40 Spanish Intermediate 20 SUMMARY Unarmed security officer with more than five years of experience supporting commercial properties, office buildings, and public-facing facilities. Provide visible patrols, access control , alarm response , and courteous visitor assistance, applying site procedures and communicating concerns clearly to property contacts. Use badge systems, visitor logs, CCTV, and alarm panels to verify access, assess activity, and support incident response . Maintain accurate incident reports and shift handoffs that help property teams follow up on safety and maintenance concerns. CPR/AED certified, with training in de-escalation, report writing, and emergency procedures. Bring steady judgment and a service-oriented approach to evening and weekend patrol assignments. EXPERIENCE Security Officer Lakefront Commercial Services Mar 2024 - Present Milwaukee, WI Provide unarmed patrol coverage for a multi-tenant office property, checking entrances, shared floors, parking areas, and loading access while keeping a consistent, visible presence. Verify tenant and visitor access through badge and visitor-log procedures, resolving routine entry questions courteously and referring exceptions to property contacts. Investigate alarm notifications and reported concerns, preserve relevant details, and deliver concise incident reports and shift handoffs for follow-up. Vary scheduled patrol routes with randomized perimeter and loading-zone checks, reporting unusual activity and safety or maintenance concerns through site procedures . Security Officer Midway Protective Group Jan 2022 - Feb 2024 Wauwatosa, WI Covered evening and weekend posts at office and retail properties, balancing scheduled patrol routes with responsive checks of areas flagged by tenants or monitoring systems. Used CCTV and alarm panels to assess activity, follow site response procedures, and notify supervisors or emergency responders when escalation was warranted. Recorded patrol observations, access issues, and maintenance concerns in clear daily logs, improving continuity between security shifts and property staff. Provided emergency support during alarm calls by checking affected areas, relaying observations to supervisors, and keeping tenant and visitor communication calm and orderly. Security Attendant Harborview Guest Services May 2021 - Dec 2021 Milwaukee, WI Supported front-desk security at a busy lodging property by directing visitors, confirming guest access, and maintaining a courteous presence near public entrances. Completed interior and exterior checks, documented irregular conditions, and communicated time-sensitive concerns to the duty supervisor. EDUCATION High School Diploma Riverside University High School 2018 Milwaukee, WI CERTIFICATIONS CPR/AED Certification 2025 De-escalation and Emergency Response Training 2024 PROFESSIONAL SKILLS Video Surveillance: CCTV, IP cameras, PTZ cameras Alarm Systems: Alarm panels, intrusion alarms, fire alarm panels Access Control Hardware: Badge readers, card access systems, electronic door locks Visitor Management: Visitor logs, visitor badges, sign-in kiosks Radio Communications: Two-way radios, handheld radios, base station radios Incident Documentation Systems: Electronic incident forms, digital activity logs, shift logbooks SKILLS Unarmed security patrols Commercial property security Access control Visitor management Alarm response CCTV monitoring Incident reporting Emergency support Customer service De-escalation Shift handoffs Site procedures Safety reporting Patrol documentation Badge verification PROFESSIONAL AFFILIATIONS Member, ASIS International, Milwaukee Chapter, professional security community. Member, International Association for Healthcare Security and Safety, participating in security education and professional exchange. LANGUAGES English (Native) Spanish (Intermediate)
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