Specialist I Proctor, Testing Services Resume Gianna Gibbs Specialist I Proctor, Testing Services (801) 555-3186 gianna.gibbs@example.com linkedin.com/example/giannagibbs West Jordan, UT 84084 STRENGTHS Secure exam administration Kept controlled materials, identity checks, room monitoring, and checkout aligned, even when sessions became busy. Bilingual student service Explained requirements in English or Spanish, and students often left the desk with fewer questions. Confidential records Handled sensitive files through careful access and storage practices, earning trust from staff who needed accurate information. Calm issue resolution When routine questions surfaced during appointments, checked available records first and escalated exceptions with useful context. Inclusive communication Adjusted pace and format for varied abilities and backgrounds, helping each visitor receive consistent, respectful service. SKILLS Test Proctoring Exam Administration Candidate Check In Identity Verification Computer Based Testing Paper Exams Video Surveillance Academic Integrity Confidential Records Student Information Systems Bilingual Spanish Customer Service Appointment Scheduling Electronic Filing Issue Resolution LANGUAGES English Native 40 Spanish Native 40 MY CAREER 2.9 Years Testing Services Proctor at Mountain Ridge Assessment Center (1.9 Years) Bilingual Reception and Records Assistant at Student Services Office (1 Years) SUMMARY Bilingual English and Spanish testing and student services professional with three years supporting secure exam administration, candidate check in , identity verification, computer based and paper examinations , confidential records, and front desk operations. Clear communication helps students, instructors, staff, and external examinees understand testing requirements and complete appointments with confidence. Regular work includes room monitoring, video surveillance, controlled material collection, discrepancy documentation, electronic filing, student information systems , phones, and standard office equipment . Sound judgment supports courteous policy enforcement, academic integrity, privacy protection, and timely escalation of concerns. Experience serving people with varied abilities, cultures, academic backgrounds, and socioeconomic circumstances supports accessible service during busy periods. Ready to contribute dependable testing operations, accurate records, and respectful bilingual assistance in a community college setting. EXPERIENCE Testing Services Proctor Mountain Ridge Assessment Center October 2024 - Present West Jordan, UT Supports secure testing operations for college students and external candidates, managing computer based and paper examinations, candidate service, controlled materials, records, room monitoring, and routine issue resolution with limited supervision . Administered computer based and paper exams through orderly check in, seating, testing, and checkout workflows. Verified identification and appointment details, then explained exam rules clearly in English or Spanish. Monitored testing rooms through walkthroughs and video surveillance , documenting irregularities for supervisory review. Protected confidential records and controlled materials through secure access, collection, storage, and electronic filing . Used student information systems to confirm eligibility, resolve routine questions, and refer exceptions appropriately. Maintained clean testing stations, operated phones and office equipment, and supported busy service periods. Bilingual Reception and Records Assistant Student Services Office September 2023 - September 2024 Salt Lake City, UT Provided bilingual front desk and records support for students seeking appointments, information, and campus resources, while protecting confidential files and adapting service for varied abilities and backgrounds. Welcomed students in English and Spanish, connecting visitors with appointments, records help, and campus resources. Managed appointment arrivals and verified basic record information before staff consultations began. Maintained confidential paper and electronic files through consistent access, routing, and storage practices. Answered multiline phones with concise procedural guidance, escalating unusual requests for supervisory judgment . Adapted communication pace and format for visitors with varied abilities and backgrounds. Organized reception materials, shared workstations, and daily service records for steady student traffic. PROJECTS Bilingual Testing Access Support 2024 Supported accessible testing communication by explaining appointment procedures, identity checks, room expectations, and checkout steps in English and Spanish. Confidential Records Workflow 2023 Applied consistent filing and privacy practices across paper and electronic student records, helping staff retrieve accurate information during daily service. LEADERSHIP & AWARDS Recognized by testing colleagues for dependable room monitoring and calm handling of routine exam concerns. Commended by student services staff for clear bilingual communication and respectful support during busy reception periods. EDUCATION Associate of Science in General Studies Salt Lake Community College GPA: 3.5 2023 Salt Lake City, UT Coursework: Communication, information systems, records management, office procedures CERTIFICATIONS Spanish English Bilingual Workplace Communication Certificate 2023 Workplace Privacy and Confidential Records Training 2024 TECHNICAL SKILLS Testing Systems: Computer based testing, paper examinations, exam launch Candidate Processing: Appointment check in, identity verification, candidate checkout Monitoring Tools: Video surveillance, testing room walkthroughs, incident documentation Records Systems: Student information systems, electronic filing, paper records Office Technology: Multi line phones, office equipment, shared workstations Privacy Controls: Confidential records, controlled materials, secure storage Communication: English communication, Spanish communication, written instructions Service Operations: Reception services, appointment scheduling, visitor support Academic Integrity: Misconduct reporting, discrepancy escalation, examination security Accessibility Support: Disability aware service, communication adaptation, inclusive assistance Administrative Workflows: Check in workflows, checkout workflows, records routing Cleaning Operations: Testing area cleaning, appropriate cleaning materials, station organization SKILLS Test Proctoring Exam Administration Candidate Check In Identity Verification Computer Based Testing Paper Exams Video Surveillance Academic Integrity Confidential Records Student Information Systems Bilingual Spanish Customer Service Appointment Scheduling Electronic Filing Issue Resolution PROFESSIONAL AFFILIATIONS Student services collaboration with faculty, staff, students, and external examinees. Bilingual workplace communication community through Spanish and English service support. LANGUAGES English (Native) Spanish (Native) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
  • File
  • Preview
  • Show Styles
  • PDF Download
  • US English
File
Styles Download Buy Log In
Bootstrap
> JP 1 1
PDF Footer and Margins Setup
The margins are applied to the document, and the footer shows up in the preview and the PDF

Footer Font Settings

Are you applying for a specific job
so we can tailor your resume to it? Are you applying for a specific job
so we can tailor your cover letter to it?
Type your details as text to generate a personalized resume Type your details as text to generate a personalized cover letter
Website link found! Ready to create resume from:
Skip this Step
Drag the into the box to verify you're human.
Drop here

My Resumes

Displaying {number_of_files} files (out of {total_of_all_files} total)
Name File Type Last Modified: Description:

Rename File

Filename already exists!

Delete Files

Warning: This action is irreversible. Once you click submit, the files will be permanently deleted.

Heading text
Upload From Computer Upload
Select From Existing
LinkedIn
Drag & Drop files anywhere in this tab, or

Uploaded Files

Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

My Files

Resumes or cover letters you create will appear here. No files available yet.
Delete Name Last Updated Use This File
Select this to use the file for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Add LinkedIn Profile PDF

You can download your LinkedIn profile as a PDF by opening linkedin.com in a web browser, clicking your profile photo, selecting the “More” or “Resources” button, and choosing “Save to PDF.” You can then attach the PDF using the Upload From Computer tab.

Paste Your LinkedIn Profile Text

If you have copied the LinkedIn profile text, paste it below. See how to copy your profile from LinkedIn

Select this to use the LinkedIn profile text for generating your resume and cover letter. Only one source—uploaded file, selected file, or LinkedIn text—can be used.

Try these controls

<
>