Staff UX Writer, AI Resume Peter Webb Staff UX Writer, AI (503) 555-4186 peter.webb@example.com linkedin.com/example/peterwebb Portland, OR 97209 STRENGTHS AI content quality Built grading sessions and reference examples for model outputs. A useful insight became a repeatable quality practice. Systems thinking Turned scattered guidance into shared principles, patterns, and workflows. Teams gained clearer decisions and steadier voice. Cross functional work Brought product, design, engineering, legal, and research into decisions early. Partners often sought help on difficult language. Executive storytelling Presented rationale, Figma flows, and quality findings to senior leaders. Clear framing helped move complex choices forward. Practical craft Refined errors, onboarding, and decision points with designers. Small wording changes made customer paths easier to follow. SKILLS UX Writing Content Design Content Strategy Generative AI LLM Prompting Model Evaluation Content Principles Messaging Frameworks Style Guides Systems Thinking Product Strategy Figma Interaction Design Accessibility Localization LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 12.8 Years Staff UX Writer, Generative Experiences at Northline Digital (3.8 Years) Principal Content Designer at Beacon Marketplace (2.8 Years) Senior UX Writer at Harborlight Software (3.7 Years) UX Writer at CivicPath Media (2.6 Years) SUMMARY Staff UX Writer and content design leader with 13 years shaping consumer product experiences , generative AI interactions, content systems, and product strategy . Leads work from early concept through detailed interaction design and launch, using research, data, Figma, and clear product judgment. Builds content principles, messaging frameworks, style guidance, reference examples, evaluation criteria, and repeatable processes that improve generated writing quality. Creates LLM prompts, grades model outputs, calibrates evaluators, and connects findings with practical product decisions. Partners with Product Management, Design, Engineering, Research, Legal, accessibility, and localization teams across ambiguous initiatives. Presents rationale and systems to senior leaders, supports writing critiques, and helps teams make clear decisions as products and models evolve. EXPERIENCE Staff UX Writer, Generative Experiences Northline Digital January 2023 - Present Portland, Oregon Leads content strategy and UX writing for generative consumer experiences, guiding model behavior, product language, evaluation systems, and launch decisions. Partners with design, product, engineering, research, legal, accessibility, and localization teams while presenting work to directors and executives. Set language direction for generative experiences from early concepts through production details and launch readiness. Created model writing principles, prompt patterns, reference responses, and evaluation rubrics for consistent generated content. Built grading sessions that ranked model outputs by usefulness, voice, safety, clarity, and interaction context. Connected interface copy with generated responses through a scalable content system used across product work. Aligned product decisions with Product, Design, Engineering, Research, Legal, accessibility , and localization partners. Presented Figma flows, quality findings, and generative experience strategy to directors and executive stakeholders. Principal Content Designer Beacon Marketplace March 2020 - December 2022 Seattle, Washington Owned content design for a multi surface consumer marketplace initiative, linking product strategy, research, interaction patterns, and detailed delivery. Established shared systems that helped product teams make consistent language decisions and brought senior leaders into complex launch choices. Owned content design for marketplace surfaces from product strategy through detailed delivery and launch planning. Created messaging frameworks , content principles , and style guidance adopted by multiple product teams. Led reusable Figma interaction patterns with component level content guidance and reference examples . Introduced content critiques and decision records that clarified complex launch choices for partner teams. Used research and analytics to refine information hierarchy, terminology, and critical decision points. Presented strategic recommendations to senior leaders and influenced roadmap decisions through clear rationale. Senior UX Writer Harborlight Software June 2016 - February 2020 San Francisco, California Led UX writing for account, communication, and transaction experiences across web and mobile products. Worked closely with product designers and partner teams to improve flows, document reusable language, resolve review concerns, and support writers through practical critiques. Led UX writing for account, communication, and transaction experiences across web and mobile products. Developed voice and tone guidance with examples for recurring interaction patterns and product states. Refined Figma flows, error states, onboarding sequences, and decision points with product designers. Coordinated reviews with Legal, accessibility, localization, Engineering , and Product Management partners. Used qualitative research and product data to resolve confusing language patterns in customer journeys. Mentored writers through critiques and project reviews, strengthening rationale and systems thinking . UX Writer CivicPath Media October 2013 - May 2016 Austin, Texas Created interface content for responsive consumer services, translating product requirements and research observations into clear language. Supported prototypes, stakeholder reviews, terminology decisions, accessibility work, and team critiques across recurring service flows. Wrote onboarding, form, notification, and transaction content for responsive consumer services. Converted product requirements and research observations into concise interface language for new flows. Created voice and terminology documentation for recurring product patterns and service journeys. Reviewed prototypes with design and engineering partners, identifying content gaps and edge cases. Prepared annotated flows and content rationale for stakeholder reviews and project decisions. Contributed to team critiques while building practical knowledge of accessibility and interaction patterns . PROJECTS Generated Content Quality System 2024 Created a reusable system for model writing principles, prompt patterns, reference responses, grading criteria, and evaluator calibration. Connected quality findings with product decisions across generative experiences. Marketplace Content Pattern Library 2022 Built reusable Figma patterns with component level content guidance, examples, and decision records. Helped multiple product teams make clearer language choices across a consumer marketplace. LEADERSHIP & AWARDS Recognized by product leadership for establishing a practical evaluation system for generated content quality. Selected to present generative experience strategy and model quality findings to directors and executive stakeholders. Trusted by writing peers to lead critiques, share rationale, and strengthen shared content practice. EDUCATION Bachelor's Degree in English and Digital Communication The University of Texas at Austin GPA: 3.5 2013 Austin, Texas Coursework: UX writing, digital media, rhetoric, interaction design CERTIFICATIONS NN/g UX Certification 2021 Figma Professional Certificate 2022 TECHNICAL SKILLS AI Writing Systems: LLM prompting, generative AI, model evaluation Content Strategy: Content principles, messaging frameworks, style guides Evaluation Methods: Evaluation criteria, output grading, evaluator calibration Design Collaboration: Figma, interaction patterns, detailed interaction design Research Methods: User research, qualitative research, product data Product Delivery: Product strategy, requirements, launch planning Content Operations: Reference examples, decision records, content critiques Accessibility Practice: Accessible content, accessibility reviews, inclusive language Localization Practice: Localization reviews, global content, translation readiness Stakeholder Tools: Executive presentations, cross functional reviews, design rationale Interface Content: UX copy, error states, onboarding flows Communication Channels: Web products, mobile products, consumer services SKILLS UX Writing Content Design Content Strategy Generative AI LLM Prompting Model Evaluation Content Principles Messaging Frameworks Style Guides Systems Thinking Product Strategy Figma Interaction Design Accessibility Localization PROFESSIONAL AFFILIATIONS UX Content Collective, active participant in peer critique and content design discussions. Content Design London community, contributor to conversations on systems, AI writing, and product language. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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