Systems Engineer, Infrastructure and Cloud Platforms Resume Elijah Freeman Systems Engineer, Infrastructure and Cloud Platforms (614) 555-4832 elijah.freeman@example.com linkedin.com/example/elijahfreeman Columbus, OH 43215 STRENGTHS Incident Leadership During high impact recoveries, coordinated technical teams, clarified next actions, and restored stakeholder confidence through steady updates. Secure Automation Built PowerShell and Azure Automation workflows that made provisioning, patching, and baseline checks more consistent for administrators. Recovery Planning Turned RTO and RPO objectives into tested runbooks, giving teams clearer restoration steps when services were disrupted. Cross Team Delivery Joined cybersecurity, IAM, network, and application partners early, which reduced surprises during infrastructure changes and recoveries. Practical Mentoring Used design reviews and troubleshooting sessions to help five administrators build confidence with automation and resilient operations. SKILLS Hybrid Infrastructure Azure Windows Server Linux VMware Active Directory Group Policy Microsoft 365 Disaster Recovery PowerShell Azure CLI Ansible Patch Compliance Monitoring ITSM LANGUAGES English Native 40 Spanish Intermediate 20 MY CAREER 13 Years Senior Systems Engineer, Hybrid Infrastructure at Summit Harbor Financial Services (5.3 Years) Systems Engineer, Datacenter and Cloud Operations at Lakeview Health Network (3.2 Years) Infrastructure Engineer, Azure Migration at Midwest Research Technologies (2.5 Years) Systems Administrator, Windows Infrastructure at Great Plains Insurance Group (2 Years) SUMMARY Senior systems engineer with 13 years of progressive experience designing, operating, and modernizing hybrid infrastructure across enterprise datacenters and Microsoft Azure. Leads Windows and Linux server operations, virtualization, storage, Active Directory, Group Policy, Microsoft 365, backup, monitoring, high availability, and resilient cloud services. Uses PowerShell, Azure CLI, Ansible, SCCM, Intune, and Azure Automation to standardize secure operations, patch compliance, configuration baselines, and recovery evidence. Directs complex incident response, root cause analysis , disaster recovery, business continuity, vulnerability remediation, and post incident reviews aligned with RTO and RPO objectives. Coordinates cybersecurity, IAM, network, application, and architecture teams through technical changes and critical recoveries. Combines hands on engineering with architecture planning, ITSM discipline, documentation, mentoring, and continuous service improvement . EXPERIENCE Senior Systems Engineer, Hybrid Infrastructure Summit Harbor Financial Services May 2021 - Present Columbus, OH Leads lifecycle engineering for more than 450 Windows and Linux servers across VMware datacenters and Azure. Owns platform architecture, secure operations, incident recovery, resilience planning, documentation, and administrator development. Connects infrastructure decisions with availability, security, capacity, supportability, and business continuity. Led lifecycle engineering for 450 Windows and Linux servers across VMware and Azure environments. Built Azure foundations with availability sets, VM scale sets , load balancers, and storage replication . Automated provisioning, baseline validation, patch orchestration, and compliance evidence through PowerShell and Azure Automation . Directed incident recovery with cybersecurity, IAM, network, and application teams , restoring stable service. Governed Active Directory replication , GPOs, privileged access, logging, hardening, and vulnerability remediation . Mentored five administrators through design reviews, troubleshooting standards, automation practices, and recovery exercises. Systems Engineer, Datacenter and Cloud Operations Lakeview Health Network February 2018 - April 2021 Cleveland, OH Engineered hybrid infrastructure across two datacenters and Azure, supporting virtualization , storage, backup, Windows Server, Linux, monitoring, and cloud services. Improved recovery readiness, patch governance, diagnostic capability, observability, controlled change, and operational documentation through cross functional delivery. Engineered hybrid infrastructure across two datacenters and Azure, improving platform supportability. Reworked backup runbooks around RTO and RPO targets, then validated restoration readiness. Implemented SCCM and Intune patch workflows with deployment rings, exceptions, and remediation plans. Built PowerShell diagnostics for Active Directory health, GPO application, services, and certificates. Tuned monitoring thresholds, alerts, and telemetry for compute, storage , backup, and authentication. Produced impact assessments, diagrams, rollback procedures, and ITSM records for controlled changes. Infrastructure Engineer, Azure Migration Midwest Research Technologies July 2015 - January 2018 Dayton, OH Managed virtual servers, storage, backup, directory platforms, and Azure migrations while progressing toward independent ownership of upgrades. Delivered workload migration, automation , incident diagnosis, directory maintenance, configuration records , recovery procedures, and infrastructure diagrams. Migrated Windows workloads into Azure IaaS with compute, storage, monitoring, and identity integration . Automated service validation, patch readiness, and maintenance checks through PowerShell health scripts. Diagnosed VMware, Windows, Linux, storage, and network incidents, documenting root causes in ITSM. Maintained domain controller replication, DNS dependencies, and controlled Group Policy changes. Updated configuration records, operating procedures, recovery documentation, and infrastructure diagrams after upgrades. Systems Administrator, Windows Infrastructure Great Plains Insurance Group June 2013 - June 2015 Indianapolis, IN Administered Windows Server, Active Directory, Group Policy, VMware, enterprise storage, backup, monitoring, and endpoint services. Built practical automation, supported approved maintenance, resolved directory and server incidents, and maintained reliable operational records. Administered Windows Server, Active Directory , GPOs, VMware, storage, and backup services. Monitored infrastructure and backup health, escalating anomalies with diagnostic evidence and recovery steps. Executed approved patching and maintenance, validating services after scheduled change windows. Resolved directory, permissions, server, and endpoint incidents through structured ITSM troubleshooting. Created PowerShell scripts for account reporting, service checks, and repeatable administration. Maintained server inventories, configuration records , recovery instructions, and standard operating procedures . PROJECTS Hybrid Recovery Readiness Program 2024 Recovery succeeds before an incident begins. Reworked infrastructure recovery procedures around RTO and RPO objectives, tested restoration paths, and connected documentation with operational ownership across datacenter and Azure services. Azure Platform Modernization 2023 A stable platform makes change less costly. Shaped Azure foundations with availability sets, VM scale sets, load balancing, storage replication, monitoring, and identity integration for resilient workload hosting. LEADERSHIP & AWARDS Microsoft Azure architecture leadership recognized through successful hybrid platform modernization and recovery planning. Administrator mentoring recognition earned through practical design reviews, automation coaching, and disaster recovery exercises. EDUCATION Associate of Applied Science in Information Technology Ivy Tech Community College GPA: 3.5 2013 Indianapolis, IN Coursework: Systems administration, networking, cybersecurity, database fundamentals CERTIFICATIONS Microsoft Certified: Azure Solutions Architect Expert 2025 Microsoft Certified: Windows Server Hybrid Administrator Associate 2024 Microsoft Certified: Azure Administrator Associate 2022 ITIL 4 Foundation 2026 TECHNICAL SKILLS Cloud Platforms: Microsoft Azure, Azure IaaS, Azure Automation Windows Administration: Windows Server, Active Directory, Group Policy Linux Administration: Linux servers, RHCSA practices, shell scripting Virtualization: VMware, availability sets, VM scale sets Storage Services: Azure Storage, storage replication, enterprise storage Backup and Recovery: Enterprise backup, disaster recovery, business continuity Endpoint Management: SCCM, Microsoft Intune, patch compliance Automation Scripting: PowerShell, Azure CLI, Ansible Monitoring and Telemetry: Azure Monitor, infrastructure monitoring, alert tuning Security Operations: Privileged access, endpoint hardening, vulnerability remediation Service Management: ITSM, ITIL 4, change management Network and Availability: Load balancers, DNS, high availability SKILLS Hybrid Infrastructure Azure Windows Server Linux VMware Active Directory Group Policy Microsoft 365 Disaster Recovery PowerShell Azure CLI Ansible Patch Compliance Monitoring ITSM PROFESSIONAL AFFILIATIONS ITIL service management practitioner, connecting change discipline with dependable infrastructure operations. Microsoft Azure certified professional community participant, sharing practical platform and resilience knowledge with peers. LANGUAGES English (Native) Spanish (Intermediate) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST
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