Tax and Treasury Operations Manager Resume

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Tax and Treasury Operations Manager Resume Hayden Arias Tax and Treasury Operations Manager (541) 555-0184 hayden.arias@email.com linkedin.com/example/haydenarias Eugene, OR 97401 STRENGTHS Public fund stewardship Connect daily payment controls with accurate records, keeping public receipts traceable through reconciliation and review. Statutory application Translate Oregon tax requirements into practical steps, and explain changes so staff can apply them consistently. Team coaching Coach supervisors through sensitive taxpayer disputes; clear notes help teams reach consistent, supportable decisions. Financial analysis Compare liquidity, transaction trends, and bank proposals so municipal leaders can make informed operating choices. Operational improvement Work with finance software vendors to clear exceptions and tax roll defects, reducing repeated manual handling. SKILLS Oregon property tax Tax collections Tax distributions Delinquent accounts Foreclosure processes Oregon statutes Cash management Bank reconciliations Internal controls Electronic payments Merchant services ATM operations Budget development Staff supervision Audit support LANGUAGES English Native 40 Spanish Beginner 10 MY CAREER 17 Years Tax and Treasury Operations Manager at Lane County Finance Department (3 Years) Treasury Services Supervisor at City of Corvallis (4.2 Years) Property Tax Program Supervisor at Linn County (3.3 Years) Treasury Analyst at City of Springfield (3.5 Years) Finance Operations Clerk at City of Albany (2.9 Years) SUMMARY Public finance manager with 17 years of progressively responsible experience in county and municipal tax administration, treasury operations, and program oversight. Lead Oregon property tax collections , delinquency and foreclosure processing, district distributions, governmental banking, cash management , and merchant services. Guide staff and supervisors, prepare budgets and cash forecasts, strengthen internal controls , and improve finance software with vendors. Translate Oregon requirements into practical procedures and coordinate finance, technology, banking, and operating partners to resolve taxpayer concerns and maintain accurate, traceable services. Prepare audit ready records and performance reporting, and bring a bachelor's degree in accounting and a valid Oregon driver's license to public finance leadership. EXPERIENCE Tax and Treasury Operations Manager Lane County Finance Department Oct 2023 - Present Eugene, OR Guide county tax and treasury services for departments and residents, connecting statutory requirements with reliable collections, banking, and stewardship of public funds. Coordinate supervisors, vendors, and finance partners as annual cycles, payment channels, and taxpayer needs converge. Use budget planning, software improvements, and internal controls to keep transactions traceable and services responsive. Directed county tax and treasury services, coordinating collections, banking, and public fund controls across departments. Reconciled annual tax distributions against Oregon statutes and verified settlement files before district payments. Improved finance software with vendors, resolving exceptions and maintaining auditable transaction records. Oversaw merchant processing, card payments, ATM balancing, and bank reconciliations for public receipts. Coached supervisors through taxpayer disputes, applying delinquency rules and documenting consistent resolution decisions. Prepared annual budgets and cash forecasts, aligning staffing plans with service needs and spending controls . Updated collection procedures after Oregon statutory reviews, explaining operational changes to staff and taxing districts. Tracked vendor contract performance and payment exceptions, escalating compliance issues before finance approvals. Treasury Services Supervisor City of Corvallis Jun 2019 - Sep 2023 Corvallis, OR Oversaw municipal financial services for departments, maintaining dependable banking relationships and disciplined cash operations. Coordinated account reconciliations, card settlement review, and cash procedures with department leads, then brought liquidity and transaction findings to finance leaders. This connected daily payment controls with informed municipal financial decisions. Managed municipal treasury services across departments, coordinating banking, payments, cash forecasts, and controls. Designed reconciliations for 14 bank accounts, clearing month end exceptions before reporting deadlines. Reviewed card settlements and merchant fees, correcting routing errors before accurate departmental deposits posted. Compared bank proposals on service, security, and costs to guide municipal finance decisions. Revised cash procedures with department leads, clarifying escalations and reducing unresolved balancing variances. Presented liquidity and transaction trends to finance leaders, informing investment and operating choices. Built budget tracking reports in Excel, helping finance leaders compare expenditures and funding against cash plans. Coordinated treasury audit requests and reconciliations, keeping supporting records ready for operational review. Property Tax Program Supervisor Linn County Jan 2016 - May 2019 Albany, OR Coordinated county property tax administration across billing cycles, taxpayer services, and financial reporting, with staff handling routine and complex cases. Worked with vendors and county teams on tax roll accuracy and statutory deadlines, while training seasonal specialists to maintain complete case records. Audit preparation connected collection controls with reliable distribution reporting. Coordinated annual tax roll preparation, validating parcel updates and notices before countywide billing release. Resolved delinquent accounts within statutory timelines, documenting taxpayer payment plans and referral decisions. Reconciled tax receipts with bank files and distribution schedules, correcting exceptions before remittances. Trained four seasonal specialists on foreclosure records, taxpayer service, and accurate case notes. Tracked vendor software defects, improving tax roll updates and reducing repeated staff data reentry. Prepared audit samples and reports, documenting collection and distribution controls for reviewer testing. Reviewed foreclosure referrals against Oregon statutes, documenting case milestones and required notices for staff follow up. Analyzed tax roll exception patterns with vendor support, prioritizing fixes that reduced billing rework. Treasury Analyst City of Springfield Jun 2012 - Dec 2015 Springfield, OR Provided analytical and operational support for municipal treasury and tax cashiering across departments. Balanced receipts across offices and payment channels, using reconciliations and source records to help preserve accurate financial reporting. Taxpayer guides and coordinated vendor responses helped staff handle recurring questions and settlement exceptions consistently. Supported municipal treasury and tax cashiering, balancing receipts across offices and payment channels. Built Excel reconciliation templates, surfacing duplicate deposits before ledger posting each month. Processed electronic payments and merchant disputes, coordinating vendor evidence to resolve settlement exceptions. Reviewed delinquent tax notices, routing complex cases within statutory deadlines for senior review. Maintained cash logs and source records, supporting clean internal control tests during annual reviews. Created taxpayer reference guides from recurring questions, standardizing service during peak billing periods. Researched payment settlement discrepancies with bank and vendor records, preparing findings for finance review. Compared cashiering procedures across offices and documented changes that clarified exception escalation steps. Finance Operations Clerk City of Albany Jun 2009 - May 2012 Albany, OR Supported frontline municipal finance administration during billing and collection cycles, maintaining transaction records and responding to public inquiries. Matched cashier batches with bank deposits and indexed tax files so accounting staff could retrieve supporting information. Daily receipt checks and address updates helped keep routine billing records accurate. Entered tax receipts and utility payments in municipal finance software, preserving accurate daily records. Matched deposit slips to cashier batches, flagging discrepancies before bank reconciliation and ledger close. Prepared taxpayer letters from approved templates, clarifying account balances and payment options for residents. Indexed foreclosure and delinquency files, speeding retrieval during audits and taxpayer inquiries by finance staff. Reconciled daily receipt totals with cashier reports, escalating unexplained variances to accounting. Checked address updates and returned notices during annual tax roll mailings, preventing misdirected bills. PROJECTS County Tax Distribution Controls 2025 Reviewed settlement files against distribution schedules and statutory requirements, resolving exceptions before district payments and retaining supporting audit records. Municipal Cash Reconciliation Framework 2022 Established monthly review steps for 14 bank accounts, giving finance staff a consistent way to clear exceptions ahead of reporting deadlines. LEADERSHIP & AWARDS Recognized by finance leadership for dependable county tax and treasury service during annual settlement cycles. Commended for training seasonal property tax specialists in foreclosure records and taxpayer case documentation. EDUCATION Bachelor of Science in Accounting Oregon State University GPA: 3.8 2008 Corvallis, OR Coursework: Financial accounting, governmental accounting, auditing, taxation CERTIFICATIONS Valid Oregon Driver's License 2026 Government Finance Fundamentals Certificate 2024 TECHNICAL SKILLS Spreadsheet Software: Microsoft Excel, Google Sheets, LibreOffice Calc Financial Systems: Oracle Fusion Cloud Financials, Workday Financial Management, SAP S/4HANA Database Tools: Microsoft Access, Microsoft SQL Server, PostgreSQL Reporting Platforms: Microsoft Power BI, Tableau, Qlik Sense Payment Platforms: Stripe, PayPal, Square Banking Networks: ACH Network, Fedwire Funds Service, SWIFT Document Management: Microsoft SharePoint, OpenText, Laserfiche Office Productivity: Microsoft Word, Microsoft Outlook, Microsoft PowerPoint Accounting Software: Sage Intacct, QuickBooks Enterprise, Blackbaud Financial Edge NXT Data Exchange Formats: CSV, XML, JSON SKILLS Oregon property tax Tax collections Tax distributions Delinquent accounts Foreclosure processes Oregon statutes Cash management Bank reconciliations Internal controls Electronic payments Merchant services ATM operations Budget development Staff supervision Audit support PROFESSIONAL AFFILIATIONS Member, Government Finance Officers Association, professional development community for public finance practitioners. Member, Oregon Government Finance Officers Association, connecting local government finance professionals. LANGUAGES English (Native) Spanish (Beginner) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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