Youth Services Supervisor III Resume

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Youth Services Supervisor III Resume Nikolai Bradley Youth Services Supervisor III (303) 555-7624 nikolai.bradley@example.com linkedin.com/example/nikolaibradley Aurora, CO 80012 STRENGTHS Calm Crisis Direction During behavioral emergencies, used verbal de escalation and clear protocols, helping staff regain focus and youth regain stability. Reflective Coaching Monthly supervision turned difficult moments into practical coaching conversations, giving staff clearer boundaries and stronger follow through. Factual Documentation Record reviews caught gaps in incident and safety notes, supporting reliable handoffs and greater confidence among care partners. Youth Rapport One to one conversations helped trauma affected adolescents engage with routines, groups, and achievable behavior goals. Secure Operations Post assignments, counts, searches, movement, and programming stayed connected, keeping each shift orderly and youth focused. SKILLS Staff Supervision Crisis Intervention Verbal De escalation Trauma Informed Care Reflective Supervision Field Training PREA Compliance Mandatory Reporting Emergency Response Youth Rights Due Process Behavior Management Shift Operations Psychoeducational Groups Safe Correctional Practices LANGUAGES English Native 40 Spanish Beginner 10 MY CAREER 8.1 Years Youth Services Shift Supervisor, Secure Residential Care at Canyon View Youth Residential Services (3.2 Years) Senior Youth Services Specialist, Secure Youth Care at Mountain Path Adolescent Center (2.1 Years) Youth Care Specialist, Behavioral Youth Residence at Foothills Behavioral Youth Residence (2.1 Years) Youth Mentor, Adolescent Support at High Plains Youth Support Program (8 Months) SUMMARY Youth services supervisor with eight years supporting secure residential care, juvenile justice operations, trauma responsive programming, crisis intervention, and direct care staff leadership. Progressed from youth mentor and care specialist into shift supervision, coordinating staffing, post assignments, admissions, releases, counts, searches, movement, structured programming, emergency response, and factual records for adolescents with complex behavioral and trauma histories. Leads Reflective Supervision, Field Training Officer development, coaching, evaluations, performance documentation, verbal de escalation, Safe Correctional Practices , Trauma Informed Care, psychoeducational groups, Restorative Community Justice , PREA compliance, mandatory reporting, and critical incident response . Balances security, youth rights, due process, professional boundaries, and positive development through calm direction and respectful engagement. Prepared to contribute dependable shift leadership, clear documentation, and safe, consistent residential operations. EXPERIENCE Youth Services Shift Supervisor, Secure Residential Care Canyon View Youth Residential Services July 2023 - Present Aurora, CO Leads secure residential shift operations for adolescents, supervising direct care staff, staffing posts, coordinating programming, and reviewing safety documentation. Provides coaching, crisis direction, and operational oversight across daily care, emergency response, and compliance activities. Assigned posts and monitored staff coverage during structured programming, maintaining safe residential shift operations . Conducted Reflective Supervision and floor coaching , improving staff practice around boundaries and crisis readiness. Directed verbal de escalation during behavioral emergencies, followed protocols, and led timely debriefs. Oversaw admissions , releases, movement, counts, searches, recreation, meals, education, medical follow up, and groups. Reviewed incident, suicide precaution, seclusion, medication transfer, and unit records for factual completeness. Coached staff on PREA, mandatory reporting , behavior expectations, early intervention, and youth rapport. Senior Youth Services Specialist, Secure Youth Care Mountain Path Adolescent Center May 2021 - June 2023 Lakewood, CO Coordinated daily priorities for detained and court involved youth, supporting secure routines, structured groups, field training, emergency drills, restorative interventions, and multidisciplinary communication. Coordinated shift priorities for detained youth, preserving security, routines, and trauma informed engagement. Facilitated psychoeducational and problem solving groups focused on regulation, accountability, communication, and participation. Used motivational techniques and verbal de escalation during conflicts, prompting clinical notification when risk changed. Supported field training for searches , counts, movement, incident response, boundaries, and factual documentation . Monitored growth plans and restorative interventions, recording progress during multidisciplinary handoffs. Performed emergency drills and direct security functions during medical events, disruptions, and behavioral crises. Youth Care Specialist, Behavioral Youth Residence Foothills Behavioral Youth Residence March 2019 - April 2021 Thornton, CO Provided direct care for adolescents in a behavioral residence, supporting treatment routines, education, recreation, safety monitoring, crisis prevention, rights education, and coordination with clinical and family partners. Provided direct supervision during treatment, education , recreation , meals, and structured daily routines. Built one to one rapport with trauma affected youth through clear expectations and strength based communication. Completed shift logs, observations, safety checks, medication handoffs, and incident narratives for care planning. Applied crisis prevention and de escalation during aggressive or self harm related behavior with clinical notification. Explained youth rights , grievance processes, routines, and behavioral expectations using developmentally appropriate language. Coordinated with educators, clinicians, families, and transportation staff around appointments, school, and transitions. Youth Mentor, Adolescent Support High Plains Youth Support Program June 2018 - February 2019 Denver, CO Provided supervised mentoring for adolescents receiving behavioral and juvenile justice support, leading skills activities, documenting progress, escalating safety concerns, and coordinating structured community transitions. Provided structured mentoring for adolescents referred for behavioral and juvenile justice support. Led supervised skills activities covering communication, problem solving, conflict management, and goal setting. Documented attendance, behavioral observations, goal progress, and safety concerns in concise factual notes. Used motivational techniques to engage reluctant participants and reinforce achievable community goals. Reported suspected abuse, self harm concerns, and behavioral changes through established safety procedures. Coordinated activity transitions and community outings under established supervision plans. PROJECTS Trauma Responsive Shift Practice 2026 Supported a practical shift practice initiative connecting Reflective Supervision, verbal de escalation, staff coaching, and consistent documentation for safer youth care. Restorative Youth Skills Groups 2024 Facilitated structured groups connecting accountability, communication, problem solving, and community participation with daily behavior support. LEADERSHIP & AWARDS Selected as a trusted shift coach for staff development, crisis readiness, and factual documentation review. Recognized by multidisciplinary partners for calm crisis direction and respectful engagement with trauma affected youth. Advanced through progressive youth services roles into secure residential shift supervision. EDUCATION Bachelor's Degree in Criminal Justice Metropolitan State University of Denver GPA: 3.5 2018 Denver, CO Coursework: Juvenile justice, behavioral health, crisis intervention, restorative justice CERTIFICATIONS Crisis Prevention and De escalation Training 2026 First Aid, CPR, and AED 2026 Trauma Informed Care Certificate 2025 Valid Unrestricted Colorado Driver's License 2026 TECHNICAL SKILLS Residential Security: Counts, searches, inspections Youth Movement: Admissions, releases, transportation Staff Development: Field Training Officer, onboarding, orientation Performance Management: Evaluations, coaching, documentation Crisis Response: De escalation, drills, debriefs Youth Programming: Psychoeducational groups, recreation, vocational skills Trauma Care: Trauma Informed Care, motivational techniques, rapport Compliance Practices: PREA, mandatory reporting, professional boundaries Documentation Systems: TRAILS, hard copy files, shift logs Safety Monitoring: Suicide Precaution Monitoring, Medical Watch, Seclusion SKILLS Staff Supervision Crisis Intervention Verbal De escalation Trauma Informed Care Reflective Supervision Field Training PREA Compliance Mandatory Reporting Emergency Response Youth Rights Due Process Behavior Management Shift Operations Psychoeducational Groups Safe Correctional Practices PROFESSIONAL AFFILIATIONS Juvenile justice and secure residential youth services professional community participant. Behavioral health and trauma responsive youth care learning network participant. LANGUAGES English (Native) Spanish (Beginner) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST

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