IT Support Technician, Computer Maintenance Support Resume


Xiao Fischer IT Support Technician, Computer Maintenance Support (360) 555-9074 xiao.fischer@example.com linkedin.com/example/xiaofischer Lacey, WA 98503 STRENGTHS Hands On Maintenance Configured workstations, replaced components, and tested peripherals in lab sessions. Peers valued clear guidance during setup. Accurate Records Tracked serial numbers, locations, statuses, and disposition details. Careful records made equipment movement easier to follow. Practical Troubleshooting Worked through boot, application, peripheral, and connectivity issues. Each successful diagnosis built confidence with classmates. Peer Instruction Guided classmates through small setup tasks and safe handling steps. Short explanations kept shared lab work moving. Asset Care Handled incoming and retired equipment with secure procedures. Responsible movement protected shared technology and supported orderly work. SKILLS Computer maintenance Hardware installation Software installation Troubleshooting Device deployment Decommissioning Network testing IT inventory Asset security Microsoft Office Technical terminology Recordkeeping Communication Organization Safe equipment handling LANGUAGES English Native 40 Mandarin Chinese Proficient 30 MY CAREER SUMMARY Early career IT support candidate with 11 months of supervised lab and campus project experience supporting computer maintenance, hardware and software installation, device deployment, minor troubleshooting, network connectivity testing, inventory, and secure asset handling. Configured and tested 35 desktop and laptop systems, installed and removed peripherals, diagnosed boot and application issues, and verified access on a training network. Maintained accurate records for incoming, deployed, retired, and simulated equipment using Microsoft Office. Guided classmates through setup tasks, safe equipment handling, and documented decommissioning steps. Brings clear communication, dependable organization, technical language familiarity, resourceful problem solving, and readiness for part time support in an educational IT environment. EDUCATION High School Diploma Timberline High School GPA: 4.0 2025 Lacey, WA Coursework: Computer maintenance, hardware installation, software installation, network connectivity, Microsoft Office TECHNICAL SKILLS Computer Hardware: Desktops, laptops, monitors Peripheral Devices: Keyboards, mice, docking stations Software Support: Windows, application installation, software removal Microsoft Office: Word, Excel, Outlook Network Connectivity: Ethernet, Wi Fi, access testing Asset Inventory: Serial numbers, status tracking, location records Asset Disposition: Retired devices, decommissioning, controlled removal Troubleshooting: Boot issues, application issues, peripheral issues Equipment Handling: Receiving, unloading, lifting Documentation: Recordkeeping, inventory registers, disposition records Technical Communication: Technical terminology, peer instruction, status reporting SKILLS Computer maintenance Hardware installation Software installation Troubleshooting Device deployment Decommissioning Network testing IT inventory Asset security Microsoft Office Technical terminology Recordkeeping Communication Organization Safe equipment handling EXPERIENCE IT Support and Device Maintenance Lab Student Lab January 2026 - June 2026 Lacey, WA Supported supervised lab operations focused on workstation setup, hardware and software changes, connectivity testing, inventory accuracy, and peer instruction. Worked across desktop, laptop, monitor, and peripheral tasks while following safe handling procedures and documenting equipment status. Configured and tested 35 desktop and laptop systems for supervised classroom deployment activities Installed hardware, software, and peripherals, then verified workstation operation before handoff Diagnosed minor boot, application, peripheral, and connectivity issues through structured lab checks Connected devices to a training network and verified access through repeatable connectivity tests Maintained inventory records for incoming, deployed, and retired equipment using accurate status details Guided classmates through setup tasks and safe equipment handling during shared lab sessions Technology Asset Lifecycle Project University Project August 2025 - December 2025 Lacey, WA Completed a supervised asset lifecycle project covering receipt, cataloging, recordkeeping, testing, controlled decommissioning, and equipment movement. Used Microsoft Office to organize asset information and communicate status across simulated technology handling activities. Received and cataloged simulated desktops, laptops, and monitors for lifecycle tracking exercises Built an inventory register with serial, status, location, and disposition fields Prepared retired devices for documented decommissioning workflows and controlled asset removal Used Microsoft Office to maintain records and summarize equipment status for review Tested hardware and software changes before updating corresponding inventory records Demonstrated proper lifting and movement techniques for equipment up to 30 pounds PROJECTS Campus Technology Asset Lifecycle 2025 Improved asset tracking habits through a supervised workflow covering receipt, serial records, status updates, testing, and documented disposition for retired equipment. LEADERSHIP & AWARDS Technical Education Achievement Award, 2025 Academic Merit Recognition, 2025 Peer Lead, Student Device Setup Team, 2026 CERTIFICATIONS Microsoft Learn, Windows Support Fundamentals learning path 2026 Microsoft Learn, Computer Maintenance Fundamentals learning path 2026 PROFESSIONAL AFFILIATIONS Volunteer, Campus Technology Recycling Event, 2025 Peer Lead, Student Device Setup Team, 2026 LANGUAGES English (Native) Mandarin Chinese (Proficient) ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. ADDITIONAL INFORMATION Work Status : Authorized to work in United States. No sponsorship required. REFERENCES AVAILABLE ON REQUEST