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7 Operations Manager - Higher Education Operations CV Templates with Example

By Ria · Last Updated On 19 October 2026
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This practical guide shows you how to create an Operations Manager - Higher Education Operations CV that is clear, focused and easy to review. You will learn how to organise your evidence so it reflects the scope of school operations.

A strong CV for this role links service delivery with team leadership, planning and process improvement. Use concise bullet points to show how you have supported staff and students, managed resources and kept services running.

Compare the example presented in 7 layouts using the PNG image previews, then open a preferred version in the editor to customise it. The guide also covers ATS readability, useful sections and relevant terms, including procurement, financial approvals, digital service delivery, Academic Workload Allocation modelling and infrastructure planning.

What Makes a Great Operations Manager - Higher Education Operations CV in 2026

A strong CV makes leadership, university service delivery and operational planning easy to scan. Clear bullet points show how you improved processes and supported dependable services.

Use role-specific terms such as procurement, financial approvals, matrix collaboration, digital service delivery and Academic Workload Allocation modelling. Add figures only when you can support them with evidence.

Note: CV examples are for educational purposes only. Use only information that accurately reflects your experience and qualifications. References to real organisations do not imply affiliation or endorsement.

#1 Plain Two Column Format CV Example

The Plain Two Column Format sets the CV in two columns, giving career history and supporting sections distinct reading areas.

 
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CV Snapshot

  • 18 years’ experience in higher education operations
  • Team leadership for up to eight operations staff
  • BA (Hons) Business and Management
  • PRINCE2 Foundation, 2016

Why This Format Works

  • Career history and supporting sections sit in distinct areas, aiding quick comparison.
  • Separate section groupings help reviewers find education, skills and credentials without losing chronology.
  • Two reading areas give detailed experience and concise supporting information room to remain distinct.

Best For

  • CVs with several experience entries
  • Distinct work and supporting sections
  • Detailed operational role descriptions
  • Education and credential details
  • Recruiter-led section scanning

CV Keywords

  • BA (Hons) Business and Management
  • Higher education operations
  • 18 years’ experience leading school services in complex university environments
  • Manage and develop a team of eight operations staff
  • using regular one-to-ones, cross-training and workload reviews to develop capability
  • project management
  • Process improvement
  • Delivered a digital request and tracking process for common administrative services, reducing avoidable hand-offs
  • work across matrix structures
  • finance approvals
  • Procurement and purchasing
  • interpret activity data
  • policy development, communication and implementation
  • using staff feedback and Equality, Diversity & Inclusion principles
  • support policy development, communication and implementation
See all keywords
 

#2 Simple One Column Format CV Example

The Simple One Column Format keeps the CV in one continuous column, a practical choice for following work history from one role to the next.

 
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Why This Format Works

  • One reading path keeps dated roles in sequence, making career progression straightforward to follow.
  • Section headings distinguish education, skills and credentials within the same column.
  • Continuous text width helps detailed experience entries retain their context.

Best For

  • Continuous work-history reading
  • Role descriptions needing full context
  • Chronological career records
  • Several education and skill sections
  • Single-path reading preference
 

#3 Clean Two Column Sidebar Format CV Example

The Clean Two Column Sidebar Format places a sidebar beside the main CV content, helping reviewers distinguish supporting information from career history.

 
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Why This Format Works

  • The sidebar gives supporting sections a separate place from the work history.
  • Career entries remain easy to follow while readers locate education and credentials separately.
  • Clear section divisions help readers move between skills and detailed experience.

Best For

  • Separate career and supporting information
  • CVs with several section types
  • Detailed experience records
  • Quick access to supporting details
  • Structured recruiter review
 

#4 Two Column Format CV Example

The Two Column Format arranges the CV body in two columns, giving career history and supporting details separate reading areas.

 
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Why This Format Works

  • Two body columns allow experience and supporting sections to remain visibly separate.
  • Distinct reading areas help reviewers move from career history to education and skills.
  • Section separation keeps detailed role entries from blending with shorter supporting details.

Best For

  • CVs with varied content sections
  • Career histories needing clear sequence
  • Experience alongside supporting information
  • Detailed operational achievements
  • Section-by-section review
 
 

#5 Photo Header Two Column Format CV Example

The Photo Header Two Column Format combines a portrait header with a two-column body, suiting readers who prefer a photo while keeping the CV sections distinct.

 
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Why This Format Works

  • The portrait sits in the header, leaving the two-column body for CV content.
  • Two content columns separate career history from education and skills for quick reference.
  • Section organisation keeps detailed experience apart from concise supporting information.

Best For

  • Applications where a photo is preferred
  • Two-column section organisation
  • CVs with substantial work histories
  • Distinct experience and supporting content
  • Portrait-inclusive presentation
 

#6 Coloured Two Column Format CV Example

The Coloured Two Column Format uses two columns for the CV body, a useful choice when several content areas need distinct reading space.

 
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Why This Format Works

  • Two-column organisation lets career history and supporting details occupy distinct reading areas.
  • Section boundaries help reviewers find education, skills and credentials without scanning every role.
  • Separate content areas keep detailed experience distinct from shorter qualification details.

Best For

  • Two-column reading preference
  • Several experience and qualification sections
  • CVs needing separate content areas
  • Detailed work-history entries
  • Fast section navigation
 

#7 Stylish Two Column Designer Format CV Example

The Stylish Two Column Designer Format places the CV body in two columns, helping reviewers move between career entries and supporting sections.

 
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Why This Format Works

  • Paired columns give career history and supporting sections separate places on the page.
  • Readers can move between experience and education without losing the role sequence.
  • Section groupings help concise skills and credential details remain easy to locate.

Best For

  • Two-column section organisation
  • Career records with several roles
  • Experience beside supporting information
  • Skills and credential details
  • Clear section-to-section navigation
 
 

Why Build Your Operations Manager - Higher Education Operations CV with ResumeInMinutes

ResumeInMinutes helps you organise university operations experience, skills and education in a clear CV. Compare PNG image previews, then open an example in the editor to customise its content and layout.

  • Distinct CV layouts
  • Clear, readable sections
  • Space for role-specific keywords
  • Well-organised skills and experience
  • PNG image previews
  • CV customisation in the editor

Choose a format that makes your evidence easy to follow. Keep the focus on team leadership, service quality, resource planning and practical improvements to university operations.

 

See Also

 

Frequently Asked Questions

Are these Operations Manager - Higher Education Operations CV templates ATS-friendly?

The examples use clear headings and sections that are easy to scan. Include relevant terms naturally, such as school operations, team leadership, procurement, financial approvals and process improvement.

Are these separate CV examples or different layouts of one example?

This page shows one role-focused CV example in different layouts. Compare the PNG image previews, then open a version in the editor to customise it.

What should an Operations Manager - Higher Education Operations CV include?

Include a focused profile, relevant experience, skills, education and certifications. Show evidence of team leadership, university service delivery, procurement, digital process improvements, planning and infrastructure work.

Which CV layout works well for this role?

Choose a layout with clear headings and a simple order for your experience, skills and education. This helps recruiters and applicant tracking systems find important details quickly.

How can I show operational achievements on my CV?

Write concise bullet points that explain the task, your contribution and the outcome. Use supported figures where available, such as team size, service improvements, project milestones or resource changes.

Should I include a photo on my CV?

A photo is usually not needed for UK applications. Use the space for relevant experience, skills and evidence of results instead.

ATS score and CV checks

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ATS Score 100%

How we calculate this score

  • Keywords: 60% of the total. AI extracts keywords from your job description. If you do not provide one, a standard job description for the title matching your CV is used. This is not a match to a specific vacancy.
  • Text-based CV: 20%. The text CV assessed here receives 100 for this part.
  • CV quality: 20%. We start at 100 and subtract points for issues found by our CV checks, down to a minimum of zero.
  • Keyword coverage = round(100 × confirmed matches ÷ total keywords). Exact matches and supported equivalents verified by AI receive full credit; unsupported keywords receive none. Live text checks use the saved equivalents and do not request a new AI review. Without keywords, no overall ATS score is available.
  • Final score = 60% of keyword coverage + 20% of the text score + 20% of the quality score, rounded to a whole number. Without keywords, no overall ATS score is available.

What this score means

Our scores are estimates, not employer ratings. They may contain errors and do not guarantee accurate parsing, a ranking, an interview, or a job. Check your document against the employer’s requirements. You are responsible for relying on this score.

Terms and Conditions

Score weights: Keywords 60% · Text based CV 20% · CV quality 20%

Keyword coverage: 33 of 33 (100%) · CV quality: 100%

CV quality 100% · Weight 20% · Issues (0)

Details
  • ✓Name present: Phoebe Hill
  • ✓Email format: phoebe.hill@example.com
  • ✓Phone format: 07700 90XXXX
  • ✓Experience 1: Job title: Operations Manager
  • ✓Experience 1: Company name: Tynebridge University
  • ✓Experience 1: Work location: Newcastle upon Tyne, Tyne and Wear
  • ✓Experience 1: Employment dates: Aug 2023 – Present
  • ✓Experience 1: Description or achievements: Present
  • ✓Experience 2: Job title: School Operations Manager
  • ✓Experience 2: Company name: Pennine Metropolitan University
  • ✓Experience 2: Work location: Lancaster, Lancashire
  • ✓Experience 2: Employment dates: Jan 2019 – Jul 2023
  • ✓Experience 2: Description or achievements: Present
  • ✓Experience 3: Job title: Operations and Planning Manager
  • ✓Experience 3: Company name: Alderwick University
  • ✓Experience 3: Work location: Sheffield, South Yorkshire
  • ✓Experience 3: Employment dates: Sep 2015 – Dec 2018
  • ✓Experience 3: Description or achievements: Present
  • ✓Experience 4: Job title: Faculty Operations Coordinator
  • ✓Experience 4: Company name: Westborough Institute
  • ✓Experience 4: Work location: York, North Yorkshire
  • ✓Experience 4: Employment dates: Jun 2011 – Aug 2015
  • ✓Experience 4: Description or achievements: Present
  • ✓Experience 5: Job title: Administrative Officer
  • ✓Experience 5: Company name: Merevale University
  • ✓Experience 5: Work location: Durham, County Durham
  • ✓Experience 5: Employment dates: Mar 2008 – May 2011
  • ✓Experience 5: Description or achievements: Present
  • ✓No placeholder fields
  • ✓No repeated achievement bullets
  • ✓No empty bullets

No issues found by the current checks.

Text Based CV 100% · Weight 20%

Parsed text
Phoebe Hill
Operations Manager
phoebehill
07700 90XXXX
Newcastle upon Tyne, Tyne and Wear, NE6 2AB
phoebe.hill@example.com
STRENGTHS
Operational judgement
When service issues fall outside usual processes, assess the practical options and help colleagues restore dependable support.
Inclusive team leadership
Regular feedback and clear priorities helped an eight person team share cover and maintain an inclusive approach across school hubs.
Clear communication
Translated changes to administrative services into accessible guidance, earning commendation from student representatives in 2021.
Collaborative problem solving
Worked with peer operations colleagues to share useful processes and resolve issues across university units.
Reliable coordination
Coordinated a complex school relocation while keeping student services running, gaining recognition from a faculty executive team.
SUMMARY
Higher education operations manager with 18 years’ experience leading school services in complex university environments. Translate institutional strategy into practical delivery across student and staff services, finance, procurement, digital support and campus infrastructure. Lead and develop operations teams, coordinate school hubs and work across matrix structures to address service gaps and competing priorities. Use data, including Academic Workload Allocation modelling, to inform resource planning, and advise senior colleagues on operational plans and policy implementation. Bring project management experience across relocations, teaching spaces and administrative process changes, with a focus on clear communication, inclusive service and dependable day to day operations.
EXPERIENCE
Operations Manager
Tynebridge University
Aug 2023 – Present
Newcastle upon Tyne, Tyne and Wear
Lead school operations across student-facing services, finance administration, procurement, facilities and digital support, aligning day-to-day delivery with faculty priorities and service standards.
Manage and develop a team of eight operations staff, setting clear priorities and regular feedback practices that support accountability, inclusive working and consistent cover across school hubs.
Coordinate purchasing, travel arrangements, deliveries, expense processing and finance approvals, using digital workflows and data checks to improve accuracy and resolve exceptions promptly.
Partner with the central University IT Service on service issues and planned changes, translating staff and student needs into prioritised improvements to the school’s digital experience.
Lead space management and infrastructure planning, coordinating office allocations, a staff relocation and capital project requirements while maintaining services during the transition.
Prepare operational advice and options for senior leaders, contribute to short-, medium- and long-term planning, and support policy development, communication and implementation.
Review service gaps and user feedback with colleagues across a matrix of schools, recommend practical process changes, and share approaches that improve service quality and continuous improvement.
Use service demand, workload and finance data to identify gaps in provision, prioritise competing requests and resolve exceptions beyond established procedures, maintaining reliable student and staff services.
Coordinate resource planning for school infrastructure and capital activity, tracking requirements, approvals and delivery milestones with faculty, facilities and IT colleagues.
School Operations Manager
Pennine Metropolitan University
Jan 2019 – Jul 2023
Lancaster, Lancashire
Directed a broad school administration service, coordinating front of house management, operational finance, purchasing and student-facing support across several academic departments.
Led an operations team of six, using regular one-to-ones, cross-training and workload reviews to develop capability and manage competing demands.
Worked with finance and procurement colleagues to strengthen purchasing controls, supplier processes and financial approvals, using clear records to support timely decisions.
Delivered a digital request and tracking process for common administrative services, reducing avoidable hand-offs and making progress clearer to staff and students.
Managed projects involving teaching-space changes and office relocations, coordinating facilities, IT, academic departments and suppliers against agreed requirements and schedules.
Built an Academic Workload Allocation model with academic leads, checking source data and assumptions and presenting scenarios to inform resource discussions.
Prepared operational information for school planning and contributed to policy updates, ensuring changes were communicated clearly and applied consistently.
Reviewed service requests and workload patterns with department representatives, adjusting team cover and shared processes to address service gaps and maintain consistent support across the school.
Shared process updates and operational data with colleagues across departments, resolving competing requirements through clear recommendations and agreed service priorities.
Operations and Planning Manager
Alderwick University
Sep 2015 – Dec 2018
Sheffield, South Yorkshire
Coordinated operational planning for a multi-department academic unit, bringing together staffing, service, space and finance information for senior management reviews.
Managed procurement, travel, expense and delivery processes, resolving non-standard cases with finance and purchasing teams and keeping records audit-ready.
Delivered a phased office and teaching-space reallocation, gathering requirements from academic and professional services colleagues and coordinating facilities and digital access.
Introduced shared process guidance and digital forms with peer teams, clarifying approval routes and improving the consistency of administrative services.
Produced workload and resource analysis, including Academic Workload Allocation modelling, to support planning conversations and explain assumptions to stakeholders.
Contributed to the development and implementation of local policies, using staff feedback and Equality, Diversity & Inclusion principles to make procedures clearer and more accessible.
Compared space use, staffing needs and service demand across departments to identify operational gaps, recommend practical adjustments and inform resource decisions with senior colleagues.
Faculty Operations Coordinator
Westborough Institute
Jun 2011 – Aug 2015
York, North Yorkshire
Coordinated daily administrative services across a faculty office, serving as a first point of contact for operational queries from staff, students and visitors.
Processed purchasing requests, travel claims, deliveries and expenses, checking documentation and escalating finance approvals in line with institutional procedures.
Supported project managers with schedules, resource tracking and status reports for teaching-space upgrades and service changes, helping teams meet agreed milestones.
Used spreadsheets and institutional IT systems to reconcile operational information, interpret activity data and prepare concise reports for planning meetings.
Worked with colleagues in finance, facilities and academic departments to solve process problems, share information and keep faculty services running during busy periods.
Administrative Officer
Merevale University
Mar 2008 – May 2011
Durham, County Durham
Delivered front of house and administrative support for an academic department, responding to enquiries and directing students and visitors to appropriate services.
Maintained purchasing, travel and expense records, checked invoices and supporting documents, and prepared transactions for finance approval.
Coordinated meeting arrangements, deliveries and room bookings, resolving scheduling conflicts through clear communication with academic and service colleagues.
Helped update administrative guidance and spreadsheet-based records, improving the accuracy and accessibility of information used by the department.
SKILLS
Team leadership and development
Space and infrastructure planning
Workload allocation modelling
Higher education operations
Equality, Diversity & Inclusion
Procurement and purchasing
School hub coordination
Front of house services
Policy implementation
Digital service delivery
Process improvement
Matrix collaboration
Financial approvals
Data interpretation
Project delivery
LANGUAGES
English
Native
French
Beginner
MY CAREER
18.7Years
Operations Manager at Tynebridge University (3.2 Years)
School Operations Manager at Pennine Metropolitan University (4.6 Years)
Operations and Planning Manager at Alderwick University (3.3 Years)
Faculty Operations Coordinator at Westborough Institute (4.2 Years)
Administrative Officer at Merevale University (3.2 Years)
LEADERSHIP, AWARDS & RECOGNITION
Recognised by a faculty executive team in 2024 for calmly coordinating a complex school relocation while maintaining student services.
Established peer knowledge sharing sessions for school operations colleagues, supporting consistent processes and practical problem solving across units.
Commended by student representatives in 2021 for making administrative service information clearer and more accessible.
EDUCATION
BA (Hons) Business and Management
Northumbria University
2007
Newcastle upon Tyne, UK
CERTIFICATIONS
PRINCE2 Foundation
2016
AUA Professional Development Programme: Managing Higher Education Services
2018
Procurement and Contract Management, Chartered Institute of Procurement & Supply short course
2020
Equality, Diversity & Inclusion in Higher Education, professional development course
2022
PROFESSIONAL SKILLS
Operations Administration: Microsoft Excel, Microsoft Word, Microsoft Outlook
Institutional Systems: Finance systems, Procurement systems, Student information systems
Digital Service Platforms: Service request systems, Digital forms, Workflow platforms
Data and Reporting Tools: Pivot tables, Spreadsheet formulas, Data validation
Project Tools: Project schedules, Resource tracking tools, Status reporting templates
Communication Platforms: Microsoft Teams, SharePoint, Video conferencing platforms
PROFESSIONAL AFFILIATIONS
Member, Association of University Administrators, contributing to a professional community focused on effective higher education services.
Member, Chartered Institute of Procurement & Supply, engaging with a professional community focused on procurement and contract management.

Matched keywords (33)

  • BA (Hons) Business and ManagementOriginal keyword in JD: Degree OR equivalent qualification OR significant vocational experience with progression
  • Higher education operations
  • 18 years’ experience leading school services in complex university environmentsOriginal keyword in JD: Comparable operations management experience in a complex organisation
  • Manage and develop a team of eight operations staffOriginal keyword in JD: Leadership and staff management
  • using regular one-to-ones, cross-training and workload reviews to develop capabilityOriginal keyword in JD: Team motivation and development
  • project management
  • Process improvement
  • Delivered a digital request and tracking process for common administrative services, reducing avoidable hand-offsOriginal keyword in JD: Digital technology for operational efficiency and service quality
  • work across matrix structuresOriginal keyword in JD: Matrix working across units or departments
  • finance approvalsOriginal keyword in JD: Financial processes and approvals
  • Procurement and purchasing
  • interpret activity dataOriginal keyword in JD: Numeracy and data interpretation
  • policy development, communication and implementation
  • using staff feedback and Equality, Diversity & Inclusion principlesOriginal keyword in JD: Equality, Diversity & Inclusion practice and policies
  • support policy development, communication and implementationOriginal keyword in JD: Operational strategy implementation
  • Lead school operations across student-facing services, finance administration, procurement, facilities and digital supportOriginal keyword in JD: School operations and service delivery
  • student-facing servicesOriginal keyword in JD: Staff and student services
  • Front of house services
  • school hubs
  • Academic Workload Allocation modelling
  • Partner with the central University IT Service on service issues and planned changesOriginal keyword in JD: University IT service liaison
  • Lead space management and infrastructure planningOriginal keyword in JD: Infrastructure planning and delivery
  • capital project requirementsOriginal keyword in JD: Capital projects
  • Lead space managementOriginal keyword in JD: Space management and optimisation
  • coordinating office allocations, a staff relocationOriginal keyword in JD: Office allocations and relocations
  • Coordinate resource planning for school infrastructure and capital activity, tracking requirements, approvals and delivery milestonesOriginal keyword in JD: Resource planning and monitoring
  • contribute to short-, medium- and long-term planningOriginal keyword in JD: Strategic planning
  • Use service demand, workload and finance data to identify gaps in provisionOriginal keyword in JD: Service gap identification
  • assess the practical options and help colleagues restore dependable supportOriginal keyword in JD: Operational problem-solving
  • resolving competing requirements through clear recommendationsOriginal keyword in JD: Stakeholder communication and influencing
  • prioritise competing requestsOriginal keyword in JD: Prioritisation of competing demands
  • continuous improvement
  • Shared process updates and operational data with colleagues across departmentsOriginal keyword in JD: Collaboration and information sharing

Missing keywords (0)

No missing keywords.

Disclaimer: All names, images, contact information, employment histories, achievements, security clearances, military credentials, and other qualifications shown in this content are fictional and used for illustrative purposes only. Any resemblance to actual persons, living or deceased, is purely coincidental.

CV and cover letter examples and recommendations in this article reflect general best practices and professional experience and are provided for guidance only. Results may vary based on role, industry, region, and hiring organisation.

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ATS and Cover Letter Scores: ATS scores are estimates calculated using our own formula, informed by publicly available guidance on CV formatting and keyword matching. They are not scores issued or endorsed by an ATS provider or employer. Cover letter scores are also our own assessments. Parsing, weighting, screening criteria, and results vary between systems, employers, job descriptions, and document formats. No score guarantees successful parsing, a particular ranking, an interview, or employment. Use scores as general guidance and independently check your documents against the employer’s requirements. To the fullest extent permitted by applicable law, we accept no liability for errors in scores or parsing, or losses arising from reliance on these assessments. Nothing in this notice excludes liability or limits consumer rights that cannot lawfully be excluded or limited.

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